Hays Travel - Kirsty Massam Recenzje 

253
Wynik TrustScore: 5 na 5

4,9

Personal Travel Consultant Kirsty Massam, LN6 Lincoln, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I wouldnt book my holidays with anyone else other than Kirsty Massam at Hays Travel . Kirsty always provides us with the best deal to suit our needs and budget. From booking to check in, Kirsty pro... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

First time of booking through Hays and wont be the last. Kirsty was really personable and helped with our choice of holiday. Very friendly lady who explained the process well and the next steps etc. E... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Kirsty Massam at Hays Travel was brilliant, she made everything easy and sent all the information over about the holiday we were interested in. She was efficient and fast when we decided to book and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Enquired about a Norwegian Cruise with Kirsty. From start to finish she was fantastic. We changed boat & date to something that suited us better & was made to feel as if it wasn't a problem. There was... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • Personal Travel Consultant Kirsty Massam, LN6, Lincoln, Zjednoczone Królestwo

  • 01522 719551

4,9

Doskonała

Wynik TrustScore: 5 na 5

253 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(253)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 121 628

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Oceniono na 5 z 5

5 Star Experience

I’ve had the absolute pleasure of booking with Kirsty multiple times, and she always provides outstanding service.

Our most recent holiday booking was based on Kirsty’s personal recommendations, and even though we were working against the clock, she responded quickly with helpful feedback and clear explanations. Kirsty’s warm, friendly, and approachable nature always makes the booking process effortless and stress-free.

Her personalised service and incredible attention to detail give me complete confidence. For me, an agent’s personal insight and experience are essential when planning holidays, and Kirsty always communicates this, which is very much appreciated.

We are all excited for our upcoming special trip next year and can’t wait to plan our next holiday !

16 stycznia 2026
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you so much Mick - You are going to have the best time on this one - I'm so jealous that you are going before me!! Thank you for always trusting me to book your trips :-) xx

Oceniono na 5 z 5

Kirsty Massam ⭐️⭐️⭐️⭐️⭐️

Kirsty is an exceptional holiday maker. She always has time for you & gets back quickly if not at home.
She has helped us with 3 holidays now, & i wouldn't go to anyone else.

4 stycznia 2026
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thanks Cathy and for always booking with me :-) this trip is going to be a fab onexxx

Oceniono na 5 z 5

Great customer service

Kirsty is professional knowledgeable and friendly. I told her where I wanted to go and when. She got back to me in less than 24 hours with a list of options.

9 stycznia 2026
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you Eileen and for booking with me again, I hope that you all have a fab time xx

Oceniono na 5 z 5

Exceptional customer service

Exceptional customer service, very efficient and nothing was too much trouble

6 stycznia 2026
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you Lisa - I hope that you have a fab time :-) xx

Oceniono na 5 z 5

Kirsty was incredibly efficient with…

Kirsty was incredibly efficient with all aspects of booking our holiday. Very responsive and helpful with any of my queries, a perfect experience!

1 stycznia 2026
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you Laura - you are going to have a fab time :-)

Oceniono na 5 z 5

Excellent service

Excellent service, thank you!

18 grudnia 2025
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you Helen and for booking with me again, you are going to have such an amazing time xx

Oceniono na 5 z 5

5 Star Service

Communication excellent; advice sound; infectious enthusiasm throughout. Would absolutely use again and highly recommend to others.

3 grudnia 2025
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you Tracy - You are going to have such an amazing time :-) xx

Oceniono na 5 z 5

Takes the pain out of booking

Kirsty is always helpful and very patient with our questions - she makes the booking process painless and always has helpful tips and advice for our holidays.

24 listopada 2025
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you Laura and for booking with me again - you are all going to have a great time xx

Oceniono na 5 z 5

Exceptional service by Kirsty from Hays…

Exceptional service by Kirsty from Hays ! Thank you so much for all your research finding us the perfect holiday !

7 października 2025
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you Rob and for boking with me again :-) xx

Oceniono na 5 z 5

Kirsty is fab!

Kirsty is fab!

We have booked with Kirsty the last few years for our biggger holidays, cruises, lapland this year along with Florida and South Africa in a couple of years.

Shes so personable and knowledgeable.

4 października 2025
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you Heather and for booking with me again- you are going to LOVE Mabula- soooo Excited for you :-) xx

Oceniono na 5 z 5

Excellent customer service provided by…

Excellent customer service provided by kirsty.Made booking our family holiday nice and easy and got us the best price possible. Kirsty is always happy to help and will recommend hotels and areas to look at suitable for families ect. Will deffiently use kirsty for our next booking aswell.

15 września 2025
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you Sarah and for always booking with me :-) xx

Oceniono na 5 z 5

The booking process was so simple

The booking process was so simple Via email initially this gave me plenty of time to explain what i was looking for and Kirsty found the perfect holiday experience and payment via secure link also gave me the peace of mind. after which i was given a personal phone call explaining everything and giving me the opportunity to ask any questions i might have 10/10 would recommend

13 września 2025
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you Paul - You are going to have the most amazing time xx

Oceniono na 5 z 5

1st class service from your…representative

1st class service from your representative kirsty massam @ hays travel Lincoln, very professional,always very helpful.

14 września 2025
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you :-) I hope that you have a great time xx

Oceniono na 5 z 5

2026 hols

Kirstie always friendly,polite & very efficient

27 lipca 2025
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you Linda and for booking with me again :-) xx

Oceniono na 5 z 5

Kirsty is amazing she always finds the…

Kirsty is amazing she always finds the perfect holiday for us. Kirsty goes above and beyond, nothing is too much trouble for Kirsty. We look forward to booking another holiday with her soon.

19 lipca 2025
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you Sharon :-) soooo excited for you xxx

Oceniono na 5 z 5

Great service at hays

Have booked loads of holidays with Kirsty at Hays and I am always pleased with the service. I have total trust in her ability and advice and she usually manages to knock money off the online price that I find!

18 lipca 2025
Logo Hays Travel - Kirsty Massam

Odpowiedź od Hays Travel - Kirsty Massam

Thank you Kathy and for always booking with me :-) xx

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