From start to finish our cruise booking with Kirsty at Hays was seamless, she kept us updated throughout.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Kirsty Massam at Hays Travel was brilliant, she made everything easy and sent all the information over about the holiday we were interested in. She was efficient and fast when we decided to book and... Zobacz więcej
Reakcja na opinię
Enquired about a Norwegian Cruise with Kirsty. From start to finish she was fantastic. We changed boat & date to something that suited us better & was made to feel as if it wasn't a problem. There was... Zobacz więcej
Reakcja na opinię
We’ve have booked numerous holidays with Kirsty and would recommend Kirsty every time. She’s always helpful, professional and so friendly. Nothing is too much trouble for Kirsty. She will check/c... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
Personal Travel Consultant Kirsty Massam, LN6, Lincoln, Zjednoczone Królestwo
- 01522 719551
4,9
Doskonała
249 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer experience
From start to finish our cruise booking with Kirsty at Hays was seamless, she kept us updated throughout.
4 sierpnia 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thanks Emma so glad you enjoyed it :-) you are going to love Arvia too xx
Excellent service
Excellent service, very prompt. Told me everything I needed to know and was very helpful. Would highly recommend.
20 lipca 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thank you Racheal - you are going to have such a great time :-) xx
Excellent service
Kirsty was very professional and prompt I. Her responses. Would definitely use again
11 lipca 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thank you Denise - you are going to have such a fab time :-) xx
Kirsty was very helpful and…
Kirsty was very helpful and informative.As a solo traveller she helped waylay my fears about cruising alone,she will be my to go to person in the future
1 lipca 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thank you Margaret, you are going to have such a great time on your trips xx
Kirsty was amazing with me.and I felt…
Kirsty was amazing with me.and I felt comfortable booking my holiday with Kirsty.everything was explained to me and Kirsty was very helpful
27 czerwca 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thank you -You are going to love it :-) xx
Kirsty Massam at Hays Travel was…
Kirsty Massam at Hays Travel was brilliant, she made everything easy and sent all the information over about the holiday we were interested in. She was efficient and fast when we decided to book and set everything up for us.
Well recommended and will we definitely be talking to Kirsty again in the future. 🤩
18 czerwca 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thank you Julie- I Hope that you have an amazing time xx
Amazing experience with Kirsty
Amazing experience with Kirsty, always on hand for any questions or queries
Really helpful booking all our holidays!
18 czerwca 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thank you :-) and for always booking with me xxx
Excellent service Kirsty offers
Excellent service Kirsty offers , quick reliable and always has ur best interest at heart , second time in the last 2 month I have booked with Kirsty . Only person I will use. amazing 🤩
7 czerwca 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thank you Marc and for booking with me again :-) xx
We’ve used Kirsty again to book our…
We’ve used Kirsty again to book our holiday as we always find her very helpful very friendly and nothing is ever too much trouble very happy with our service
31 maja 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thanks Nicki - I hope that you have a fab time xx
Kirsty is amazing
Kirsty is amazing, very helpful, quick to respond, know's the answer to your questions, if she dose'nt she finds out quickly
2 czerwca 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thank you Sheena and for booking with me again :-) xx
Kirsty is the best!
1 czerwca 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thanks Jacqui :-) and for booking with me again xx
Efficeint personal service
21 maja 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thanks Sam and for booking with me again :-) xx
Exceptional quick efficient service
Very quick efficient service all my enquires were dealt with extremely quickly and I felt nothing was too much trouble Kirsty the representative was very good.
26 maja 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thank you Vicky :-) I hope that you have a fab time xx
Lapland
Kirsty was brilliant at sorting out our Lapland holiday. Very quick and very efficient. Would definitely recommend:)
15 maja 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thank you Sarah - you are going to have the best time :-) xx
Excellent
Agent (Kirsty Massam) was very polite and helpful. Answered all my queries very promptly.
6 maja 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thank you Craig and for booking with me again xx
Friendly reliable very trustworthy…
Friendly reliable very trustworthy couldn't ask for a better person
17 kwietnia 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thanks Dave and for booking with me again :-) xx
AMAZING COMPANY TO BOOK HOLIDAY
Kirsty is just amazing, so efficient and helpful. Easy to book and amazing customer service
12 kwietnia 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thanks Liz and for booking with me again :-) xx
Excellent customer service
Excellent customer service
Will Always book with Kirsty
Highly recommend
29 marca 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thanks Tanya and for always booking with me :-) xx
Thank you Kirsty for everything
Thank you Kirsty for making everything about our holiday easy and wonderful. We didn't realise when you could book the seats on the plane but you were on it and managed to get just the seats we always like.
The hotel was brilliant too.
thanks for making it easy no mater how many times i change my mind before booking sometimes i even change country of where i would like to go but you just recheck without any complaints. I would highly reccomend you to anyone thinking of booking a holiday.
31 marca 2026
Opinia niezależna
Odpowiedź od Hays Travel - Kirsty Massam
Thank you so much Andrea- so glad you had a fab time and thank you for booking with me :-) xx
Kirsty is amazing always happy to help…
Kirsty is amazing always happy to help even with the silliest questions. Best travel agent I’ve ever used and will continue to use.
15 marca 2026
Odpowiedź od Hays Travel - Kirsty Massam
Thank you Tracy and for always booking with me :-) xx
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.