Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise. Having dealt with Kelly, Mark and Joy (th... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of... Zobacz więcej
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Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online pre... Zobacz więcej
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We met Mark at Hanley Offices and he was very helpful in giving us options because we wanted a cheap flight and he managed to find one for us within minutes and when we booked for your tickets it was... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
2 - 2a Fountain Square, ST1 1LG, Hanley, Zjednoczone Królestwo
- 01782692752
4,9
Doskonała
693 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
1st cruise
Joy did a wonderful job it's our 1st cruise she explained everything to us what to expect found us a brilliant delux room couldn't have asked for more
11 lutego 2026
Odpowiedź od Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a lovely review. We are so glad you had a positive experience booking your first cruise with Joy. Many thanks, Mark & the team.
Booking is easy
As always, booked a cruise with Hays Travel over the phone as unable to get to Hanley on the day,,,received our paperwork the same day,,very easy process..Thank you Hays Travel.
9 lutego 2026
Odpowiedź od Hays Travel - Hanley
Thank you for booking with us again and taking the time to leave a lovely positive review. Many thanks, Mark & the team.
Odpowiedź od Hays Travel - Hanley
Hi Chris, thanks for your feedback and again thank you for booking with us, from Mark and the team.
Odpowiedź od Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team.
Great Personal Support and Guidance
Very knowledgeable guidance and support in providing options to enabel us to select a holiday
28 stycznia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for booking with us. It is great to hear of your positive experience. We hope you will have a wonderful holiday. Many thanks, Mark & the team.
From when we walked & met the advisor…
From when we walked & met the advisor he was very helpful would recommend Hays travel to my family
4 lutego 2026
Odpowiedź od Hays Travel - Hanley
Thank you for coming to book with us and taking the time to leave a lovely positive review. Many thanks, Mark & the team.
We booked a cruise again with Hays Travel
We booked a cruise last year with Hays Travel for the first time, having previously always booked on-line. We were so impressed with the consultant who was friendly, efficient and made everything so simple, that we have again this year gone back to him (and we were price matched to a deal I had first researched on the internet - which made things even better).
28 stycznia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for coming back to us to book again, and taking the time to leave a positive review. Many thanks, Mark & the team.
Good service.
You get good advice. Nice friendly staff who treat you well. I ve booked five holidays with them so far, and thats where i will go for my next one.
20 stycznia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for booking with us again, and taking the time to leave a lovely positive review. Many thanks, Mark & the team.
Summer holiday 2026
Brilliant experience again from Kelly, very knowledgeable and accommodating, always my go to lady for booking my hols, thank you
3 lutego 2026
Odpowiedź od Hays Travel - Hanley
Thank you for booking with us again and taking the time to leave such lovely feedback for Kelly. Many thanks, Mark & the team
Very helpful and friendly staff,
Very helpful and friendly staff,
Explained all aspects of our forthcoming cruise
28 stycznia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for booking your cruise with us and taking the time to leave a lovely positive review. Many thanks, Mark & the team
Very pleased 😄
Mark was very helpful and explained the process in detail. I have recommended my family to use Mark for the next holiday.
Thank you.
30 stycznia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a lovely positive review. Many thanks, Mark & the team
Odpowiedź od Hays Travel - Hanley
Hi Sarra, thank you so much for your review and again thank you for booking with us, thanks Mark and the team
Brilliant
The lady who helped me was very understanding and did a brilliant job thank you Jody.
29 stycznia 2026
Odpowiedź od Hays Travel - Hanley
Hi Frank, thank you for your lovely comments towards Jody and again thank you for booking with us, thanks Mark and the team.
Very helpful and patient - informative and knowledgeable - Kelly was excellent
Very helpful and patient
28 stycznia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a lovely positive review. Many thanks, Mark & the team.
Brilliant service friendly and very…
Brilliant service friendly and very professional
28 stycznia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team
So so so so easy to communicate with
So so so so easy to communicate with. Emailed the Hanley branch and Jody replied very quickly. What followed was an easy exchange of simple yet very informative choices and options and within a day a great break (hopefully!) at a great price.
17 stycznia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for booking with us and taking the time to leave such a lovely positive review. I am sure you will have an amazing break! Many thanks, Mark & the team
Very friendly staff hayden found us…
Very friendly staff hayden found us a superb alinclusive holiday superb flight times and very close airport
21 stycznia 2026
Odpowiedź od Hays Travel - Hanley
Hi Edmund, It was an absolute pleasure helping you get that perfect holiday all booked! I hope you have the best time! Thanks, Aidan :)
Lovely lady contacted me back straight…
Lovely lady contacted me back straight away really put our mind at ease
20 stycznia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for calling to book with us we wish you a lovely holiday
Outstanding customer service
Kelly was so helpful in exploring and explaining the possible choices available based on what I was looking for. It was such good service she provided me and making sure it was absolutely the right choice for me. . She made everything so easy for me. Her service was outstanding from beginning to end.
17 stycznia 2026
Odpowiedź od Hays Travel - Hanley
Hi Mary, Thank you so much for your lovely words towards Kelly it was so nice to hear, and again thank you for booking with us, thanks Mark and the team.
I was helped by Jody at Hays Travel in…
I was helped by Jody at Hays Travel in Hanley. She was very patient, polite and helpful. My queries were answered with lots of knowledge.
15 stycznia 2026
Odpowiedź od Hays Travel - Hanley
Hi Cynthia thank you for your lovely review towards Jody and again thank you for booking with us, thanks Mark and the team.
Doświadczenie Trustpilot
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