Having spent approximately 4 hours in the Hanley branch, across the Saturday and Sunday. We finally came out with a City break to Italy and a Med cruise. Having dealt with Kelly, Mark and Joy (th... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We only called in to get prices and see what was available to us budget wise. 3 hours later and alit of patients and help from joy we booked our first family holiday together. Joy was friendly full of... Zobacz więcej
Reakcja na opinię
Joy was incredible really knew her stuff!! Very knowledgeable on the area, the hotels and places to eat and trips, i found the whole experience top-notch from start to finish! Always booked online pre... Zobacz więcej
Reakcja na opinię
We met Mark at Hanley Offices and he was very helpful in giving us options because we wanted a cheap flight and he managed to find one for us within minutes and when we booked for your tickets it was... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
2 - 2a Fountain Square, ST1 1LG, Hanley, Zjednoczone Królestwo
- 01782692752
4,9
Doskonała
693 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
5 star as normal Jody was very helpful…
5 star as normal Jody was very helpful as all Hays are
26 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
Thank you very much for such positive feedback
Excellent service very friendly
1 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
thank you for the excellent rating
Ver helpfull
25 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team.
Odpowiedź od Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team.
Odpowiedź od Hays Travel - Hanley
Thank you for booking with us and taking the time to leave a positive review. Many thanks, Mark & the team.
Good friendy service
Jody was fabulous sorted everything out efficiently very happy with our booking 😀
14 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for the lovely review.
I’ve been booking with you for years…
I’ve been booking with you for years now and always been satisfied all the staff are so helpful but both joy and Kelly are exceptional and always go the extra miles .
21 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
Hi Joanne thank you once again for booking with us in store.
Great friendly staff great prices
11 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
We are pleased to hear that you found our staff friendly and our prices great. We truly appreciate you taking the time to share your positive experience. Many thanks, Mark & the team.
Joy was very helpful nothing was to…
Joy was very helpful nothing was to much trouble
18 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
We are so pleased to hear that Joy was very helpful and accommodating. Your feedback is greatly appreciated. Many thanks, Mark & the team.
Holiday to Wales
We were looking to book a break in 2027 a dog friendly Holiday break and Jody was very helpful and we found what we needed.
16 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
We are so pleased that we could help you find the perfect dog-friendly holiday. Have a wonderful time! Many thanks, Mark & the team.
Sorted out some queries and book…
Sorted out some queries and book another holiday for next year with Kelly 💯%. Brian
16 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
We are happy to hear we could help with your queries and that you booked another holiday with us! Many thanks, Mark & the team.
Havent booked through travel agent…
Havent booked through a travel agent for years and thats what I shall do from now on after my visit to Hays travel in Hanley. Joy who served me was excellent and a pleasure to meet. So many thanks to Joy and I am thrilled with the cruise. So from now on its Hays travel for me.
14 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for your wonderful feedback! We are so pleased to hear that Joy provided such excellent service and made your experience a pleasure. We appreciate you choosing us for your future travel plans. Many thanks, Mark & the team.
Very welcoming staff very helpful went…
Very welcoming staff very helpful went above and beyond to help excellent service
13 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
We are so pleased to hear that our staff were welcoming and went above and beyond to help. Thank you for booking with us. Many thanks, Mark & the team.
The usual efficient
The usual efficient, friendly and knowledgeable service. Mark was excellent - as ever.
13 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
Thanks John for kind words and again thank you for booking with us again we always appreciate it, thanks Mark and the team.
Found Joy very helpful as always
Found Joy very helpful as always, helping us find the right holiday.
9 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was able to help you find the perfect holiday. Many thanks, Mark & the team.
Always Thailand use hats travel staff go above…
Always use hats travel staff go above and beyond so helpful and not pushy highly recommend especially joy she’s so nice
8 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for your wonderful feedback! We are so pleased to hear that our travel staff go above and beyond to be helpful. Many thanks, Mark & the team.
Friendly and efficient service
Friendly and efficient service, extremely good communication, which meant we’ve booked the holiday! Thank you
1 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for your review. We are so pleased to hear that our service and communication led to you booking your holiday with us. We hope you have an amazing trip! Many thanks, Mark & the team.
Kelly was absolutely brilliant,she made…
Kelly was absolutely brilliant,she made sure that we had made the right choice.
6 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
Thank you for your wonderful review! We are so pleased to hear that our team member provided such excellent assistance and helped you make the perfect choice. Many thanks, Mark & the team.
great help nothing to much trouble
1 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
We are delighted to hear that you found our service helpful and that nothing was too much trouble. We truly appreciate your kind words! Many thanks, Mark & the team.
Great customer service
Great customer service, professional & friendly. Good advice regarding holiday choice.
1 sierpnia 2026
Odpowiedź od Hays Travel - Hanley
We are so pleased to hear that you experienced professional and friendly customer service and received good advice for your holiday choice. Many thanks, Mark & the team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.