When we went in to look at options Sam was really helpful. Along the way to booking many changes and requests of options and pricing were taken on board. Things I didn't understand are that flights... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Stacey was very knowledgeable about our travel questions. Professional yet friendly. Was able to navigate any queries we had swiftly if she needed to clarify. Her colleague Sam also assisted if she... Zobacz więcej
Reakcja na opinię
The staff at Hays are always friendly, knowledgeable and nothing too much trouble, special mention for Stacey who goes the extra mile to sort out our holiday arrangements.
Reakcja na opinię
We didn't consider another travel agent after Hays organised our first ever cruise. Samantha talked us through the options for our second cruise and we ended up booking a second cruise on a different... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
104 High Street, NE3 1HB, Gosforth, Zjednoczone Królestwo
- 0191 6540070
4,9
Doskonała
472 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always so helpful x
11 maja 2025
Odpowiedź od Hays Travel - Gosforth
Thank you so much for the kind words, Altea looks beautiful, I hope you both have a lovely time. Sam Branch Manager
Zoe was so very helpful and polite and…
Zoe was so very helpful and polite and went the extra mile.
10 maja 2025
Odpowiedź od Hays Travel - Gosforth
Thank you for the lovely feedback. It was a pleasure helping you get booked to Greece, I know you will both have a great time.
Zoe, Travel Consultant :)
Perfect Service
Knowledgeable and very patient staff. Stacey is excellent and had now booked multiple holidays for me. Never loose high street branches as it helped me to chat about what I wanted.
4 maja 2025
Odpowiedź od Hays Travel - Gosforth
Thank you for your kind feedback. Was lovely chatting with you and glad we could find you another lovely holiday. Hope you both have a great time in Goa!
Stacey, Assistant Manager
A really great experience from the…
A really great experience from the Gosforth shop. All the staff were helpful knowledgeable and friendly. Zoe found us several great options and really listened to what our needs were and she worked hard to find things that worked. We were then also able to sort out everything that we need for our family holiday e.g insurance hire car. Thank you so much - I won’t be going anywhere else to book my holidays from now on.
4 maja 2025
Odpowiedź od Hays Travel - Gosforth
Thank you for the lovely feedback. I am pleased we got you a holiday sorted for the summer holidays, I know you will all have a fab time in Portugal. See you soon :)
Zoe, Travel Consultant
Amazing service by Sam
Sam dealt with everything I requested for finding our perfect holiday. So friendly, down to earth and professional at her job. Many thanks Sam you went above and beyond. 5 stars from me ⭐️ ⭐️⭐️⭐️⭐️
30 kwietnia 2025
Odpowiedź od Hays Travel - Gosforth
I'm sure you and your family will have a lovely time in Turkey the hotel looks amazing! Thanks for booking with us once again it was lovely talking to you and I appreciate your kind words. Sam Branch Manager
I found the staff really friendly and…
I found the staff really friendly and very professional they whole experience was excellent.
30 kwietnia 2025
Odpowiedź od Hays Travel - Gosforth
I hope you have a lovely time in Zante and the weather is good, Thanks for booking with us once again. Sam Branch Manager
always get a pleasant reception when…
always get a pleasant reception when arriving at the shop.
23 kwietnia 2025
Odpowiedź od Hays Travel - Gosforth
Thank you for your feedback. Glad we could help you with another holiday. Hope you both have a lovely time in Benidorm
Stacey, Assistant Manager
Samantha is friendly and enthusiastic
Samantha is always enthusiastic with a friendly approach and gives good advice to help me make the best decision on where to stay.
18 kwietnia 2025
Odpowiedź od Hays Travel - Gosforth
Thanks so much for the lovely feedback. Sam is off for a couple of days now so I will pass your kinds words on upon her return.
Zoe, Travel Consultant :)
Great help and patents from Stacey…
Great help and patents from Stacey .over the two days, it took me to decide on which holiday . The staff were very friendly , we had a good chat and laugh . I will always use Hats Travel.
17 kwietnia 2025
Odpowiedź od Hays Travel - Gosforth
Thank you for your kind words. Was lovely chatting with you and glad we could find everything you were wanting.
Hope you both have a great holiday in Crete
Stacey, Assistant Manager
Odpowiedź od Hays Travel - Gosforth
Thank you for your feedback. Hope you both have a lovely time seeing all the sights of Porto
Sam, Branch Manager
Odpowiedź od Hays Travel - Gosforth
Thank you for your feedback. Hope you have a great time visiting all the different countries
Stacey, Assistant Manager
Joe booked my holiday for me
Joe booked my holiday for me. No problems at all. Very friendly, helpful and efficient. Excellent member of your team.
10 kwietnia 2025
Odpowiedź od Hays Travel - Gosforth
I hope you have a fantastic holiday at this beautiful Iberostar hotel, my colleague Zoe stayed here last summer, if you have any questions please do not hesitate to contact us and she will be happy to tell you all about it. Sam Branch Manager
Odpowiedź od Hays Travel - Gosforth
Thank you for your kind review. It was lovely to see you again and I know you will have an amazing time at the Abba Voyage!
Zoe, Travel Consultant :)
We have just booked another holiday…
We have just booked another holiday through Hays in Gosforth. Samantha is so helpful and did everything she could to tailor our holiday to exactly what we wanted. She kept us updated and informed about the choices we had and we think she did everything she could to secure us the holiday that we wanted. Thank you Samantha 😊
3 kwietnia 2025
Odpowiedź od Hays Travel - Gosforth
Thanks so much for your lovely feedback. I will pass your kind words onto Sam when she is back at work. I know you will both have a fab time on your cruise!
Zoe, Travel Consultant :)
Friendly and helpful
Friendly, welcoming and professional service. Everything was taken care of, all questions answered promptly and efficiently.
20 marca 2025
Odpowiedź od Hays Travel - Gosforth
Thank you for your feedback. Was lovely meeting you. Hope you have a great time away and catching up with your friends
Stacey, Assistant Manager
The staff were extremely helpful they …
The staff were extremely helpful they did their best to get us agood deal nothing was any trouble will definitely book with Hays again took alot of stress away
1 kwietnia 2025
Odpowiedź od Hays Travel - Gosforth
Thank you for the kind words, we are happy that we were able to get you both the hotel and flights for you, I am sure you will enjoy this beautiful hotel. Samantha Branch Manager
Odpowiedź od Hays Travel - Gosforth
Thanks Once again Sam Branch Manager
Friendly, Patient and Knowledgeable
As always the Hays Travel Staff were friendly, patient and knowledgeable, we wouldn’t use any other travel company.
24 marca 2025
Odpowiedź od Hays Travel - Gosforth
It was lovely meeting you both yesterday, thanks again for your patience whilst booking your cruise, I am sure you will have a wonderful time away. Sam Branch Manager Gosforth
Odpowiedź od Hays Travel - Gosforth
Thank you for your kind feedback, I hope you have an amazing time in Rome.
It looks amazing, It was a pleasure booking you again.
Thanks Bella :)
The girl was very professional and went…
The girl was very professional and went through our options clearly . We always book through hays travel as they are the best in the business. Thank you.
18 marca 2025
Odpowiedź od Hays Travel - Gosforth
Thanks so much for the kind feedback. I know you will both have a lovely time in Benidorm!
Zoe, Travel Consultant :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.