Hays Travel - Gosforth Recenzje 449

Wynik TrustScore: 5 na 5

4,9

104 High Street, NE3 1HB Gosforth, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Stacey was very knowledgeable about our travel questions. Professional yet friendly. Was able to navigate any queries we had swiftly if she needed to clarify. Her colleague Sam also assisted if she... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Samantha at Gosforth branch went the extra mile to sort out my booking to Rome, she is a credit to your business and to the travel industry. Thanks again Hays from the McFarlane family

Reakcja na opinię

Oceniono na 5 z 5

I was helped by Stacey who was very helpful and friendly. I find it much easier to book via a travel agent than navigate on line. This is my first time using Hsys and I will definitely return thank yo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very warm and friendly welcome from Sam when we arrived. Very quick and efficient sourcing holiday we were interested in. Booking process very straightforward and lots of helpful advice given re... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • 104 High Street, NE3 1HB, Gosforth, Zjednoczone Królestwo

  • 0191 6540070

4,9

Doskonała

Wynik TrustScore: 5 na 5

449 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Samantha at Gosforth branch went the…

Samantha at Gosforth branch went the extra mile to sort out my booking to Rome, she is a credit to your business and to the travel industry. Thanks again Hays from the McFarlane family

5 czerwca 2026
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Odpowiedź od Hays Travel - Gosforth

It was lovely to see you again and I was happy to be able to get the Glam hotel it looks beautiful. I'm sure you's will all have a wonderful time celebrating your son's belated 40th birthday.
Sam Branch Manager Hays Travel Gosforth

Oceniono na 5 z 5

Pleasant and friendly people in hays

Pleasant and friendly

4 czerwca 2026
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Odpowiedź od Hays Travel - Gosforth

Thank you for your feedback. Glad you were happy with the service you received. Hope you have a lovely time in Benidorm

Nathan

Oceniono na 5 z 5

Helpful pleasant assistant called…

Helpful pleasant assistant called Bridget went out of her way to answer all my questions

2 czerwca 2026
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Odpowiedź od Hays Travel - Gosforth

We are so pleased to hear our assistant provided such excellent service. Thank you for your kind words! Enjoy your river cruise. Sam Branch Manager

Oceniono na 5 z 5

Booking made easy

I was helped by Stacey who was very helpful and friendly. I find it much easier to book via a travel agent than navigate on line. This is my first time using Hsys and I will definitely return thank you.

2 czerwca 2026
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Odpowiedź od Hays Travel - Gosforth

Thank you for your kind words. Was lovely chatting with you and glad we could help find the perfect hotel. Hope you have a lovely time in Italy

Stacey, Assistant Manager

Oceniono na 5 z 5

Very friendly

Very friendly, helpful and knowledgeable

28 maja 2026
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Odpowiedź od Hays Travel - Gosforth

Thank you for your kind words. It was a lovely itinerary we got booked for you's and it is lovely to have something to look forward to. We will be in touch closer to the time to assist with anything you need. Sam Branch Manager

Oceniono na 4 z 5

Welcoming

Welcoming , personalised

22 maja 2026
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Odpowiedź od Hays Travel - Gosforth

Thank you for your feedback. Glad we could help you with another holiday. Hope you have a great time in Rhodes

Stacey, Assistant Manager

Oceniono na 5 z 5

Trust this team of experienced travel agents

Stacey was very knowledgeable about our travel questions. Professional yet friendly.
Was able to navigate any queries we had swiftly if she needed to clarify. Her colleague Sam also assisted if she felt she could help. A positive experience as we returned the next day to book our holiday.
No pressure sale though the guidance and approach of Stacey made us decide to return and book.

30 maja 2026
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Odpowiedź od Hays Travel - Gosforth

We are so pleased to hear you had such a positive experience with our team. Thank you for your kind words and for choosing us for your holiday! Hope you have a great time on your first cruise

Stacey, Assistant Manager

Oceniono na 5 z 5

Sam at Hayes travel was very helpful…

Sam at Hayes travel was very helpful and arranged my add on flights and holiday insurance with ease

29 maja 2026
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Odpowiedź od Hays Travel - Gosforth

Betty,

Thank you for your kind words! We are delighted we could assist with your flights and insurance. We hope you have a wonderful trip! Sam Branch Manager

Oceniono na 5 z 5

Will use again

Patient, helpful, friendly staff as always :-)

28 maja 2026
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Odpowiedź od Hays Travel - Gosforth

Thank you for the kind words, Im glad we managed to get your trip sorted and I hope you have an amazing time! - Ethan Apprentice :)

Oceniono na 5 z 5

Very warm and friendly welcome from Sam…

Very warm and friendly welcome from Sam when we arrived. Very quick and efficient sourcing holiday we were interested in.

Booking process very straightforward and lots of helpful advice given re luggage and check in at airport.

We noticed a very friendly atmosphere in the shop with other customers collecting currency or making payments the staff seemed to know everyone personally and it was all very relaxed and chilled!

15 maja 2026
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Odpowiedź od Hays Travel - Gosforth

I was happy to be able to book you a few days away in beautiful Jersey and it is lovely to hear the branch was friendly and you received the service you deserve. This is always our aim. Thanks for taking the time to leave these kind words Sam Branch Manager

Oceniono na 5 z 5

Ethan was a great rep he helped me look…

Ethan was a great rep he helped me look at lots of places and helped me pick the bestvone for me and my family
Very polite and professional.service was excellent
The booking process was easy

13 maja 2026
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Odpowiedź od Hays Travel - Gosforth

Thank you for the kind words, I hope you enjoy your upcoming trip and im glad we found the right one for you!

Thanks, Ethan :)

Oceniono na 5 z 5

Always great service.

Always great service.

12 maja 2026
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Odpowiedź od Hays Travel - Gosforth

Hi Darren thank you for this review.
Glad we always provide great service hope you have the best time in Benidorm

Thanks Hays Travel Gosforth

Oceniono na 5 z 5

Great staff very helpful

Great staff very helpful. They had been on the tour we chose so lots of great information.many thanks to Sam for her assistance. Top marks!

8 maja 2026
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Odpowiedź od Hays Travel - Gosforth

It was lovely to book you this cruise so you have something to look forward to, the scenery is breathtaking and I am sure you will have as good as time as I did. Sam Branch Manager

Oceniono na 5 z 5

Stacy at hays gosforth was amazing she…

Stacy at hays gosforth was amazing she found us exactly what we were looking for. Stacy also booked our holiday back in October last year.

7 maja 2026
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Odpowiedź od Hays Travel - Gosforth

Thank you for your kind words. Was lovely seeing you again. Hope you both have a great time in Kos

Stacey, Assistant Manager

Oceniono na 5 z 5

Always a professional service

Have used Hays, for our last few holidays. Staff are always professional, and very helpful. Great to have paperwork printed out, and no hassle, a smooth service, from beginning to end. Wouldn't hesitate to use them again, or recommend them.

30 kwietnia 2026
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Odpowiedź od Hays Travel - Gosforth

Thank you for your feedback. Glad we could help you with another holiday.
Hope you both have a great time and enjoy the lovely weather

Stacey, Assistant Manager

Oceniono na 5 z 5

First time with Hays.

First time with Hays.
Well looked after by caring staff.
Excellent service.

25 kwietnia 2026
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Odpowiedź od Hays Travel - Gosforth

Thank you for your kind words. Was lovely meeting you and helping with your holiday. Hope you have a lovely time on your River Cruise

Ethan, Apprentice Travel Consultant

Oceniono na 5 z 5

Staff helpful and knowledgeable

Staff helpful and knowledgeable, made booking a holiday easy. Good advice about where to pick up the coach which we wouldn't have known about had we booked online by ourselves.

28 kwietnia 2026
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Odpowiedź od Hays Travel - Gosforth

Thank you for your feedback. Glad we could help with our little tips. Hope you enjoy your trip to Scotland.

Stacey, Assistant Manager

Oceniono na 5 z 5

Sam yet again helped us with another…

Holiday to South America.
Sam yet again helped us with another holiday booking. She is always so patient helpful and came up trumps again. We needed help re our Hays Travel app, Sam came to our rescue and arranged some currency for us too. Went home very happy.

21 kwietnia 2026
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Odpowiedź od Hays Travel - Gosforth

It was lovely to see you both again and to be able to help arrange such a wonderful trip for you both. I am always so grateful to receive such nice feedback, it means a lot. Thank you Sam Branch Manager

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