When we went in to look at options Sam was really helpful. Along the way to booking many changes and requests of options and pricing were taken on board. Things I didn't understand are that flights... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Stacey was very knowledgeable about our travel questions. Professional yet friendly. Was able to navigate any queries we had swiftly if she needed to clarify. Her colleague Sam also assisted if she... Zobacz więcej
Reakcja na opinię
The staff at Hays are always friendly, knowledgeable and nothing too much trouble, special mention for Stacey who goes the extra mile to sort out our holiday arrangements.
Reakcja na opinię
We didn't consider another travel agent after Hays organised our first ever cruise. Samantha talked us through the options for our second cruise and we ended up booking a second cruise on a different... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
104 High Street, NE3 1HB, Gosforth, Zjednoczone Królestwo
- 0191 6540070
4,9
Doskonała
472 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Went in to view holidays,very welcoming…
Went in to view holidays,very welcoming staff.We met Samantha,asked us a few questions of what we wanted from our holiday & budget. Nearly 1 hour later,our perfect 2 weeks hoilday was complete..Also informed us about the holiday money shop,very competitive rates & a travel card..Like most business these days,everything seems to have a mobile app, Samantha guided us through installing the app & that was that.
17 czerwca 2025
Odpowiedź od Hays Travel - Gosforth
Thanks for taking your time to leave these kind words, I was happy to be able to find you somewhere you had not been to before and its great to have something to look forward to. I hope you are enjoying this lovely sunshine today. Samantha Branch Manager
Excellent Service
Nice member of staff. We’ve always used Hays Travel and always had excellent help and service.
16 czerwca 2025
Odpowiedź od Hays Travel - Gosforth
Thank you for the kind feedback. I am glad we managed to get your coach trip booked, I am sure you will both have a fab time
Zoe, Travel Consultant :)
Odpowiedź od Hays Travel - Gosforth
Thank you for your feedback. Was lovely chatting with you and hope you have a great time in Turkey
Stacey, Assistant Manager
We got just what we wanted and the…
We got just what we wanted and the person who helped us was very pleasant and thorough
7 czerwca 2025
Odpowiedź od Hays Travel - Gosforth
Thank you for the kind words, I appreciate you taking the time to leave the review, It is something for you's to look forward to for next year and those views from the hotel look amazing especially from that impressive pool. Sam Branch Manager
The experience
The experience, patience and good humour of Samantha was top notch. She listened to what we were looking for and found us a fantastic deal.
12 czerwca 2025
Odpowiedź od Hays Travel - Gosforth
I hope you have an amazing time in Olu Deniz and enjoy the area as much as I do. Thank you for the kind words let me know how it went on your return. Sam Branch Manager
Consistently efficient ,helpful and…
Consistently efficient ,helpful and friendly as always.
11 czerwca 2025
Odpowiedź od Hays Travel - Gosforth
Thank you for booking with us again, Always lovely to see you and help with another lovely holiday. Hope you all have a great time in Lanzarote
Stacey, Assistant Manager
Highly recommend
Sam was great - very helpful, friendly and responsive.
I would highly recommend!
10 czerwca 2025
Odpowiedź od Hays Travel - Gosforth
Thank Barney, I was happy to help plan this amazing holiday for you, I am sure you will have a fantastic time in such an Amazing and Interesting country . Sam Branch Manager .
Girls were really helpful
We went into hays travel on gosforth hi street yesterday and booked holiday to Vegas for 4 adults.
The 2 travel agents were amazing and so helpful and found us holiday so reasonable
Emily was one of the travel agents
7 czerwca 2025
Odpowiedź od Hays Travel - Gosforth
Thank you for your feedback. Glad we could find everything you were wanting. Hope you have a great time in Vegas and enjoy the wedding
Stacey, Assistant Manager
Excellent travel agency
As always excellent and friendly service. All the staff are very knowledgeable and very helpful.
31 maja 2025
Odpowiedź od Hays Travel - Gosforth
Thank you for booking with us once again Sylvia, The Hotel looks lovely, something to look forward to for the winter. Sam Branch Manager
Great Service
The team were very professional and patient as I changed my requirements a zillion times , never seemed frustrated , always helpful making suggestions but not pushy , I'm so pleased I used Hays for my trip to California as they've been great - Sam & Stacey - thank-you
4 czerwca 2025
Odpowiedź od Hays Travel - Gosforth
It was a pleasure helping plan this wonderful holiday to help celebrate your silver wedding anniversary, Have an amazing time and if you would like so more help planning your trips please do not hesitate to ask. Sam Branch Manager
Staff were helpful and knowledgeable
Staff were helpful and knowledgeable. It is definitely better going into a travel agent than doing it all online. Gives you more confidence in your booking.
25 maja 2025
Odpowiedź od Hays Travel - Gosforth
I hope you and your family have a wonderful time in Sorrento, the hotel looks beautiful Thank for coming back to us and leaving these kind words. Sam Branch Manager
Odpowiedź od Hays Travel - Gosforth
Thank you for booking with us again. Hope you have a great time in Benidorm
Stacey, Assistant Manager
Odpowiedź od Hays Travel - Gosforth
Thank you for booking with us again. Hope you have a great time visiting the Christmas Markets.
Stacey, Assistant Manager
Friendly staff answered phone quickly…
Friendly staff answered phone quickly and was helpful and took the booking with no problems and quickly
20 maja 2025
Odpowiedź od Hays Travel - Gosforth
Thanks for your feedback. It was pleasure helping get your coach trip booked.
Zoe, Travel Consultant :)
Ive already done this
9 maja 2025
Odpowiedź od Hays Travel - Gosforth
Thank you for your 5* rating
Stacey, Assistant Manager
Went to Hays travel Gosforth
Went to Hays travel Gosforth, Stacey was amazing, there are several of us going to Thailand, Stacey found us the perfect hotel, near the beach, she also found us a better deal and we fly from Newcastle. Hays Gosforth is amazing have been on 2 other trips with Hays, the staff are very friendly, amazing at finding the perfect holiday, would highly recommend xx
14 maja 2025
Opinia niezależna
Odpowiedź od Hays Travel - Gosforth
Thank you for your lovely feedback. Glad we could find everything you were wanting. Hope you all have an amazing time in Thailand!
Stacey, Assistant Manager
Odpowiedź od Hays Travel - Gosforth
Thanks for the kind feedback. It was lovely to see you again and I am glad we managed to get it all booked for you. I know you will both have a fab time in Skiathos
Zoe, Travel Consultant :)
Samantha went above and beyond she was…
Samantha went above and beyond she was very informative nothing was a bother also very easy to talk too and explained everything through the booking procedure great customer service
13 maja 2025
Odpowiedź od Hays Travel - Gosforth
Thank you so much for the kind words. I hope you both have a lovely time in Jersey.
Sam, Branch Manager
Hays makes my day…
Always a pleasure to book through Hays as we always end up with what we wanted
13 maja 2025
Odpowiedź od Hays Travel - Gosforth
Thank you for taking the time to leave these kind words, I am sure you will have a lovely time at Wild Rose. Sam Branch Manager
Odpowiedź od Hays Travel - Gosforth
I was glad to be able to get you booked to be able to go and see your friends, Enjoy your Anniversary also and I hope to help you book any future plans. Sam Branch Manager
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.