Karen was incredibly knowledgeable and helpful. I wouldn’t have known where to start choosing a cruise to the fjords but she went through the options with first hand knowledge which was very reassurin... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Have used Hays Travel - Goring several times and they've always been great. All the staff are friendly and very efficient and keep you informed if there's any changes with your booking. Would defin... Zobacz więcej
Reakcja na opinię
As ever with the staff, this time Laura, all queries dealt with and booking satisfactorily completed. Thank you for the excellent service.
Reakcja na opinię
We have always found Hays, which we use a lot, very helpful and on this occasion, we received the same excellent service. The staff are very friendly and professional and will look into any small deta... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
334 Goring Road, BN12 4PD, Goring, Zjednoczone Królestwo
- 01903 241221
4,9
Doskonała
527 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was really worried about finding a…
I was really worried about finding a cruise to suit our needs but a lovely holiday has been arranged and I am very happy now.
18 października 2025
Odpowiedź od Hays Travel - Goring
Thank you for such a lovely review, it was a pleasure. Laura x
It was fab to have someone who…
It was fab to have someone who understood our requirements and was thoughtful enough to suggest airport help.
The lady who helped us used several ways to review the options to get one that suited our needs.
14 października 2025
Odpowiedź od Hays Travel - Goring
Thank you for taking time to complete the survey and for your kind words, karen
Met with Karen in the shop and within a…
Met with Karen in the shop and within a few minutes the cruise was all booked and on our way. Karen and all the staff are very friendly and very knowledgeable about the holidays. We always book with them for peace of mind.
14 października 2025
Odpowiedź od Hays Travel - Goring
Thank you for your kind feedback, really happy you found Karen's service friendly and helpful :)
One to one contact with a human being
One to one contact with a human being. A step back in time to former Great Britain. Very very rare today. A good BRITISH company.
9 października 2025
Odpowiedź od Hays Travel - Goring
Thank you for your feedback!
The staff in Hays Travel are amazing
The staff in Hays Travel are amazing, friendly and knowledgeable
3 października 2025
Odpowiedź od Hays Travel - Goring
Thank you for your feedback!
Odpowiedź od Hays Travel - Goring
Thank you for your kind feedback :)
Great Service
My wife went into the Goring branch in the morning as I was out elsewhere. When I returned I phoned Vicky at the branch and after a few questions she phoned me back with all the answers. I paid a deposit and before she finished for the day she phoned me back and confirmed the booking. Great and friendly service.
8 października 2025
Odpowiedź od Hays Travel - Goring
Thank you for your kind feedback. So pleased you were happy with Vciky's service :)
Very good customer service
Very good customer service
Spent ages sorting and planning the holiday
Very friendly
1 października 2025
Odpowiedź od Hays Travel - Goring
Thank you for your lovely feedback - Megan :)
Helpful and informative staff
1 października 2025
Odpowiedź od Hays Travel - Goring
Thank you for your kind feedback :)
Easy popped in an bookef
17 września 2025
Odpowiedź od Hays Travel - Goring
Thank you for your feedback!
very helpful and polite service
17 września 2025
Odpowiedź od Hays Travel - Goring
Thank you for your kind feedback, happy you found the service to be helpful :) Look forward to assisting with your future trips
The agent I saw listened to my ideas…
The agent I saw listened to my ideas and concerns. She spent time looking at options with me before continuing in my absence and emailing me the options. She followed up with a phone call but was not pushy.
We went back in to book and she was very clear about what was available and ensured we were happy with everything.
24 września 2025
Odpowiedź od Hays Travel - Goring
Thank you for your lovely feedback!
Odpowiedź od Hays Travel - Goring
Thank you for your lovely feedback! I am glad I was able to assist - Megan :)
Again Karen was very polite.
Again Karen was very polite, friendly and helpful and remembered us from our last visit. Quickly found exactly what we were looking for at a price within our budget. A pleasurable experience. Will definitely return.
21 września 2025
Odpowiedź od Hays Travel - Goring
Thank you for completing the survey and for your kind words about the experience you received when making your booking
They could make you feel a bit more…
They could make you feel a bit more important and that you matter.
I was in travel agents for over an hour and had little conversation with the staff I felt uncomfortable
11 września 2025
Odpowiedź od Hays Travel - Goring
Thank yo for your feedback. We are very sorry to hear you felt the service was uncomfortable. It can be difficult to hold a flowing conversation when liaising with suppliers over the phone also. We do appreciate your review and will keep this in mind. Many Thanks
I was very happy being there
I was very happy being there, I only wanted insurance for a holiday.
As all's way's friendly and helpful, may be next time, I'll book a holiday with you. Thank you for your help, and I will see you soon.
Thank's Richard Albon...x
14 września 2025
Odpowiedź od Hays Travel - Goring
Thank you for your lovely feedback!
Odpowiedź od Hays Travel - Goring
Thank you for your kind feedback :)
Laura was very professional
Laura was very professional
And helpful with some good advice
3 września 2025
Odpowiedź od Hays Travel - Goring
Thank you for a lovely review. Laura
Odpowiedź od Hays Travel - Goring
It was a pleasure, Megan
Absolutely sterling service from Laura
Absolutely sterling service from Laura, no web search was to much & we came in with our own holiday details.brilliant service and very smooth package from hayes travel
17 sierpnia 2025
Odpowiedź od Hays Travel - Goring
Thank you for completing the survey and for your kind words about the service you received from Laura whilst booking your holiday.
Doświadczenie Trustpilot
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