Amanda was simply FANTASTIC. She has the patience of a saint as weren’t the easiest clients to work with as we didn’t really know what we wanted but she made it so easy for us and most importantly for... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Tina, Eastbourne Branch was brilliant. It was BH Sunday, only 2 staff on duty so busy queues people waiting but she was calm and gave 100% of her attention. Professional and exceptional.
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All the staff here are excellent! We have booked a last minute holiday after 3 months of changing destination,, dates and type of accommodation! Throughout Lola has been quick to respond to all our... Zobacz więcej
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Yet again, Lisa came up trumps with booking a holiday for us whilst we were out of the country! We had given her our request of hotel, type of room, possible dates and she kindly investigated for us a... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
101 Terminus Road, BN21 3LY, Eastbourne, Zjednoczone Królestwo
- 01323340583
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Brilliant service and help from start to finish
Tina, who helped us select and book a Rhine cruise was brilliant. Thorough, easy to talk to and happy to explain and answer questions, she even booked us a holiday direct with the company over the phone, as what we wanted wasn't showing on the computer.
21 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Hello, Thank you so much for your lovely review. It was a pleasure to assist you both in getting your lovely cruise arranged. Remember I am still available to carry your bags! Thank you again. Tina, Lisa and team Eastbourne
Top quality service
As always, we had excellent service, not rushed and the person we saw answered all of our questions, making it easy and stress free.
19 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Hello, Thank you so much for your kind review, it is much appreciated. I am glad we found you your holiday and I am always happy to help! Kind regards Declan and Team Eastbourne
Declan was so kind
Declan was so kind, professional and patient with us and our holiday booking
26 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Hello, Thank you so much for your kind review, it is appreciated. I am glad we found you your holiday and I am so pleased you returned to see us! Kind regards Declan and Team Eastbourne
Being welcomed in such a warm and…
Being welcomed in such a warm and friendly manner always by the staff in Hays Travel Eastbourne. Feeling very valued as a customer and receiving exemplary customer service always. Our advisor was Tina who really went above and beyond to ensure that we got exactly what we were hoping for, which we did. All the staff in the Eastbourne store ensure customers get the best possible service. I always go to them for my holidays and currency. I get good deals too.
25 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Hello, Thank you so much for your kind review, it is appreciated. I am glad we found you your holiday and I am so pleased you returned to see us! Its still a while to go but happy countdown... Kind regards Tina and Team Eastbourne
Excellent service
Emily was very knowledgeable. We were quite specific in what we wanted and she helped us find a really good deal
25 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Thank you so much for your lovely review. I'm always happy to help and I'm glad I could again this time! Enjoy!
Kind regards, Emily and Team Eastbourne
Dealt once again with Emily who is so…
Dealt once again with Emily who is so thorough and pleasant in her dealings with you. Covers everything in a friendly and professional manner.
21 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Thank you so much for your lovely review. I'm always happy to help and I'm glad I could again this time! Enjoy!
Kind regards, Emily and Team Eastbourne
All staff in Hays give us a good…
All staff in Hays give us a good experience but this visit we dealt with Declan. He sorted our cruise requirements out at the right price and date so we booked.
19 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Thank you so much for your lovely review. Glad to have assisted you with your trip. Enjoy the countdown! Thank you. Kind regards, Declan and team Eastbourne
Helpful Tina
Our adviser Tina (Eastbourne) was extremely helpful. She spent a great deal of time on getting the right holiday for us. She gave good advice and was a font of knowledge, and found us the best deal.
16 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Mr Bennett,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so helpful in finding the perfect holiday for you. We truly appreciate your kind words. Kind Regards Tina and Team Eastbourne
Always we can rely on Hays to give…
Always we can rely on Hays to give wonderful all round service. Staff brilliant. They know their stuff. Clear booking process. Very easy.
10 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
P Marsden,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive excellent service and find our booking process clear and easy. Kind regards Amanda and Team Eastbourne.
Kind Regards
Hays Travel Hastings
They made me fill welcome from the…
They made me fill welcome from the start and looked for the best deals for me
15 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Stuart,
Thank you for your wonderful feedback! We are so pleased to hear that you felt welcome and that we could find you the best deals.
Kind Regards
Amanda and team Eastbourne
Excellent company the staff at the…
Excellent company the staff at the Eastbourne Branch went above and beyond to help me book our perfect family holiday 10/10
14 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Hello, Thank you for your lovely review. It was a pleasure to find your family holiday with you. Enjoy all the planning ... Kind regards, Debbie, Declan and Team Eastbourne
I love Hays Travel they go above and…
I love Hays Travel they go above and beyond to help you find the holiday destination that suits you.
I have booked 2 holidays with them over the past couple of years and I will book with them again in the future.
14 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Hello, Thank you so much for your kind review, it is appreciated. I am glad we found you your holiday am so pleased you returned to see us! Its still a while to go but happy countdown... Kind regards Tina and Team Eastbourne
Odpowiedź od Hays Travel - Eastbourne
Peter,
Thank you for your wonderful review! We are so pleased to hear that you found our team member helpful and knowledgeable. We truly appreciate your kind words. Regards Team Eastbourne
I've always thought that booking on…
I've always thought that booking on line ourselves was the cheapest and easiest way to book a holiday...how wrong I was...cheaper, loads of options so much quicker and super fast, all this with a smiling operator....Will use again as hassle free and cheaper
13 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Thank you so much for your lovely review. Glad to have assisted you with your trip. Enjoy the countdown! Thank you. Kind regards, Debbie and team Eastbourne
We have saved hard to be able to book a…
We have saved hard to be able to book a holiday to Italy and Debbie was outstanding and got us the holiday we wanted for much cheaper than we expected meaning we now have more money to plan for days out. It was easy to book and all our options were clearly communicated! We are now so very excited to finally get to go to Italy after years of saving! Thank you!
12 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Thank you so much for your lovely review. Glad to have assisted you with your trip. Enjoy the countdown! Thank you. Kind regards, Debbie and team Eastbourne
Tina at Hayes travel was wonderful she…
Tina at Hayes travel was wonderful she was very busy with everyone she dealt with and was very professional. When she dealt with me and my friend she was also very professional and very helpful.The hotel we wanted wasn't it the shearings brochure but we found it on Facebook and she took all the details and managed to book it for us. So very happy with the service.
12 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Thank you so much for your lovely review. Glad to have assisted you with your trip. Enjoy the countdown! Thank you. Kind regards, Tina and team Eastbourne
Wonderful atmosphere in the shop.The…
Wonderful atmosphere in the shop.The consultant who unfortunately we did not get her name was professional,welcoming and listened to our request.Found us the perfect holiday at a great price .
11 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Lynne Murray,
Thank you so much for your wonderful feedback! We are so pleased to hear that you enjoyed the atmosphere and that our consultant was able to find you the perfect holiday at a great price. We truly appreciate your kind words. Regards Amanda and Team Eastbourne
Excellent service at the Eastbourne…
Excellent service at the Eastbourne branch. Declan was very helpful in choosing the right holiday for my friend and I.
11 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Gillian Pilbeam,
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and that our team was helpful in choosing the perfect holiday for you and your friend. Kind Regards Declan and Team Eastbourne
Excellent Emily
Emily was great during the booking process! I wouldn’t go anywhere else to book my holidays. Thank you to all the team at Hays Travel in Eastbourne, you’re all amazing.
9 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Lola,
Thank you for taking the time to leave such a wonderful review! We are so pleased to hear that you had such a positive experience during the booking process and that our team was amazing. We truly appreciate your loyalty and look forward to helping you with your future holidays! Kind Regards Emily and Team Eastbourne
Great deal
He was very helpful but a little inexperienced,had to ask a few times things from his colleague.Saying that he found us a great deal by saving us £400 with a different company just by comparing
2 lipca 2026
Odpowiedź od Hays Travel - Eastbourne
Sharon,
We're so glad we could help you find such a great deal and save you money! We appreciate your understanding and feedback regarding our team's experience. Kind Regards Team Eastbourne
Doświadczenie Trustpilot
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