Hays Travel - Eastbourne Recenzje 

1075
Wynik TrustScore: 5 na 5

4,9

101 Terminus Road, BN21 3LY Eastbourne, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Amanda was simply FANTASTIC. She has the patience of a saint as weren’t the easiest clients to work with as we didn’t really know what we wanted but she made it so easy for us and most importantly for... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Tina, Eastbourne Branch was brilliant. It was BH Sunday, only 2 staff on duty so busy queues people waiting but she was calm and gave 100% of her attention. Professional and exceptional.

Reakcja na opinię

Oceniono na 5 z 5

All the staff here are excellent! We have booked a last minute holiday after 3 months of changing destination,, dates and type of accommodation! Throughout Lola has been quick to respond to all our... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Tina was amazing. She was knowledgeable, understanding and patient. She took the stress out of booking. The cost was slightly more than if we had booked independently but booking with Tina at Hays has... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • 101 Terminus Road, BN21 3LY, Eastbourne, Zjednoczone Królestwo

  • 01323340583

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1075)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 118 033

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

We had two meetings with Tina at…

We had two meetings with Tina at Eastbourne. My original enquiry about our trip was with Debbie, but she wasn’t in. Tina was so thorough and explained every detail. We were so impressed. She did most of the booking that day, but we hadn’t brought our passports along so came back the next day to finalise details and I wanted to change the Hotel booking in New York. Nothing was too much trouble for her. We can’t praise her enough for her help which to us was quite a complicated booking. Well done Tina, you’re a star! Sue & John Johnston. I hope this review reaches Hays Travel at Eastbourne

14 sierpnia 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Hello, Thank you so much for your lovely review. It was lovely to chat to you both and to assist in getting your lovely trip finalised! Thank you for bearing with me!! I hope the family are pleased to know you will be coming too. Happy countdown...Kind regards Tina and Team Eastbourne

Oceniono na 5 z 5

Helpful staff trying to provide a good…

Helpful staff trying to provide a good competitive price, and whilst still making money for the company. The service makes us always refer back to Hays after we make a location decision even if the price only matches the online price.
Quality service is invaluable.

4 sierpnia 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Jim,

Thank you for your wonderful feedback! We are so pleased to hear that our staff provided you with excellent service and competitive pricing. We truly appreciate your loyalty and look forward to assisting you with your future travel plans.

Kind Regards
Debbie and Team Eastbourne

Oceniono na 5 z 5

Prompt and 'interested' attention

Prompt and 'interested' attention. Picked up exactly what we wanted straight away

6 sierpnia 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Mike,

Thank you for your wonderful feedback! We are so pleased to hear that we provided prompt and attentive service, and understood your needs straight away. Kind Regards Lola and Team Eastbourne

Oceniono na 5 z 5

took time to find right holiday for me

took time to find right holiday for me
tania

8 sierpnia 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

BrianEvans,

We are so pleased that we could assist you in finding the perfect holiday experience. Thank you for your wonderful feedback.
Kind Regards Tania and Team Eastbourne

Oceniono na 5 z 5

Absolutely fantastic service

Absolutely fantastic service.
We spoke with Amanda who was able to arrange our perfect holiday for a brilliant price.
Amanda was knowledgeable, kind, understanding of our needs and genuinely lovely.

1 sierpnia 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Heather ,

Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive and that everything was sorted out for you. We appreciate your kind words.
Kind Regards Amanda and Team Eastbourne

Oceniono na 5 z 5

I came into your travel agents in…

I came into your travel agents in Eastbourne and sat down with Emily, she was so helpful and looking up different options for me and found my perfect flight for me. She arranged for the assistance I need at the airports and is going to arrange my seat for me. Very helpful and lovely. Will definitely arrange my next flight with her. Thank you.

31 lipca 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Thank you for your lovely review and 5 star rating, it's much appreciated!
It's my pleasure to help find what's right for you and I look forward to helping you in the future.

Kind Regards, Emily and Team Eastbourne

Oceniono na 5 z 5

All the staff here are excellent

All the staff here are excellent! We have booked a last minute holiday after 3 months of changing destination,, dates and type of accommodation! Throughout Lola has been quick to respond to all our queries and very patient with our dillydallying.
Declan completed our booking quickly and efficiently answering all our last minute concerns.
A big thanks to Lisa also, who welcomed us as old friends having served us well for over 10 years .Would highly recommend

7 sierpnia 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

jaffa60,

Thank you for your wonderful review! We are so pleased to hear that our team was able to assist you with your holiday booking. We truly appreciate your loyalty and kind words.

Kind Regards
Hays Travel Eastbourne

Oceniono na 5 z 5

Very helpful staff

Very helpful staff , interested in what we wanted from a holiday . Efficient in booking everything.

6 sierpnia 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Rosemary Smith,

Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and efficient in arranging your holiday. We hope you have a fantastic trip!
Kind Regards Lola and Team Eastbourne

Oceniono na 5 z 5

Was absolutely lovely booking with Hays

Was absolutely lovely booking our holiday in hays travel agents, so helpful and very friendly. Went above and beyond to meet our needs and everything explained clearly. Thank you

30 lipca 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

customer Lee.S,

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience booking your holiday with us. We always strive to go above and beyond for our customers, and it's fantastic to know that everything was explained clearly and met your needs. We appreciate you taking the time to share your kind words.
Kind Regards Tina and Team Eastbourne

Oceniono na 5 z 5
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Hello, Thank you for your kind review. Glad to have assisted you in getting this cruise booked for you. Always happy to help. Kind regards Tina and Team Eastbourne

Oceniono na 5 z 5

Emily was very efficient and found a…

Emily was very efficient and found a nice hotel in our preferred location. All the paperwork was given to us and we were informed that our holiday voucher was ready to pick up. We have booked through Hayes’s for several years now at Eastbourne and always satisfied.

28 lipca 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Thank you so much for your lovely 5 star review!
It was my pleasure to help find the holiday that's right for you. We look forward to seeing you again in the future!
Kind Regards,
Emily and Team Eastbourne

Oceniono na 5 z 5

Emily was very professional

Emily was very professional, very informative and helpful guiding me to the best choices. She was very patient, took her time and was very personable.
The office was very clean and tidy with welcome air conditioning. Have used the office several times and always had first class service.

4 sierpnia 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Thank you very much for your kind words and 5 star review, it is much appreciated. I am always happy to help you find a holiday!
Kind Regards, Emily and Team Eastbourne

Oceniono na 5 z 5

We have dealt with Hayes Travel for…

We have dealt with Hayes Travel for some years and have been delighted with the excellent Service. I was there yesterday to do my holiday Insurance in Eastbourne.I met one of your Staff called Emily who was delightful, so kind and polite and very efficient. I struggled a little with the phone and she was a huge help, I was so grateful, a very good experience!

1 sierpnia 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Many thanks for your 5* review. We are always happy to assist with your holidays and offer the best possible customer service. Kind Regards Emily & Hays Travel Eastbourne

Oceniono na 5 z 5

Staffs are helpful polite patience and…

Staffs are helpful polite patience and time understanding over all very professional good asset to the company.. Good day to you all ..

1 sierpnia 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Many Thanks for your Kind Review. We always aim to give the customer the best Possible experience. Amanda and Hays Team Eastbourne

Oceniono na 4 z 5

Helpful staff

I had seen a deal online and emailed details across asking for a quote from Hays.
In the end, all six of us going on the cruise went into the branch to ask questions and book. Declan was very patient and helpful and we got the holiday we wanted at a good price.

22 lipca 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Hello, Thank you for your kind review. Glad to have assisted you in getting this cruise booked for you. Always happy to help. Kind regards, Tina Declan and Team Eastbourne

Oceniono na 5 z 5

Very helpful

Very helpful, has taken all the pressure off organising the holiday

28 lipca 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Timothy Scotford smith,

Thank you for your kind words! We are so pleased to hear that we could make your holiday planning stress-free. We hope you have a wonderful trip!

Kind Regards
Hays Travel Eastbourne

Oceniono na 5 z 5

Emily was very helpful and patient

Emily was very helpful and patient, did not rush our 83 year old mum x

29 lipca 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Hello, Thank you for your lovely 5 star review, it is much appreciated! It was my pleasure to help your mum find the right holiday.
Kind Regards Emily and Team Eastbourne

Oceniono na 5 z 5

Great Excellent service

We were assisted by Lola, who was extremely helpful & the quotes she sent over to us where in a fantastic format giving us all of the details we require in one place. Lola has also supported us with all of the holiday extras we require.

26 lipca 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Ellie Pattison,

Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided such excellent service and was able to assist you with your travel plans. We truly appreciate your kind words.

Kind Regards
Hays Travel Eastbourne

Oceniono na 5 z 5

Usual helpful staff in Eastbourne

Usual helpful staff in Eastbourne, giving that bit extra service.

21 lipca 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Hello, Thank you for your kind review. Glad to have assisted you again. Always happy to help. Kind regards, Amanda and Team Eastbourne

Oceniono na 5 z 5

Brilliant service and help from start to finish

Tina, who helped us select and book a Rhine cruise was brilliant. Thorough, easy to talk to and happy to explain and answer questions, she even booked us a holiday direct with the company over the phone, as what we wanted wasn't showing on the computer.

21 lipca 2026
Logo Hays Travel - Eastbourne

Odpowiedź od Hays Travel - Eastbourne

Hello, Thank you so much for your lovely review. It was a pleasure to assist you both in getting your lovely cruise arranged. Remember I am still available to carry your bags! Thank you again. Tina, Lisa and team Eastbourne

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej