Sonia was wonderful took us through all options got us good quote inc.good flights should beyond of her as member of staff a credit to you
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Shopia was excellent, even when we kept changing our minds. Her communication was 5* and she listened to what we needed from the holiday and found ot within our budget.
Reakcja na opinię
The team at Hayes travel, were great they talked us through the holiday offer to ensure we got the best option for us.
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I was given all the help I needed to sort out my holiday but my future Partner was vague about the holiday that I decided to cancel it. They were so understanding about me wanting to cancel my hol... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
69 Victoria Road West, FY5 1AJ, Cleveleys, Zjednoczone Królestwo
- 01253807399
4,9
Doskonała
925 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Tegan at Cleveleys was brilliant
Tegan at Cleveleys was brilliant. Very confident and extremely knowledgeable. The booking took no time at all - Tegan was so friendly.
18 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you so much for your fantastic feedback for Tegan! She will be so pleased with this :)
Outstanding staff
The staff are outstanding. So helpful, polite and knowledgeable. We always deal with Tegan (Cleveley's branch). This is never an issue with Tegan or staff, they are all so accommodating.
13 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you for a lovely review. We always love seeing you in store. Sandra x
fabulous service always
Always get you what you want and need , always friendly and helpful too lovely service
19 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you so much for your wonderful feedback! We are delighted to hear that you consistently receive friendly and helpful service, and that we always meet your needs. xx
Got what we asked for in our package…
Got what we asked for in our package holiday staff helpfully and friendly.
11 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you for your 5-star review! We are so pleased to hear that our staff was helpful and friendly in arranging your package holiday. xx
Very helpful especially with me being a…
Very helpful especially with me being a single person. We have it harder when we try and book as the holidays are snapped up quicker.
11 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Christin Higgins,
We're so glad we could be helpful! We understand that booking holidays can sometimes be more challenging for single travelers, and we appreciate you sharing your experience.
Kind Regards
Hays Travel
Friendly sales assistant who listened…
Friendly sales assistant who listened to our requests and helped us to choose the appropriate holiday.
Very happy with the service we received.
18 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to assist you in choosing the perfect holiday :)
As always the Cleveleys branch has…
As always the Cleveleys branch has friendly & very capable staff to make the holiday booking process go smoothly
18 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Patricia,
Thank you for your wonderful review! We are so pleased to hear that our team was friendly and capable in making your holiday booking process smooth. We appreciate your kind words.
Kind Regards
Hays Travel
All our questions were quickly…
All our questions were quickly explained. Good communication. Happy with all the procedure
17 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Hi Diane, Thankyou so much for leaving us such a lovely review! It was a pleasure to see you both again and hopefully see you both again soon :)
Great booking experience
Great booking experience, excellent customer service, and knowledgeable, lovely staff. Will definitely use Hays Travel again.
15 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you for the lovely review - we look forward to seeing you again. Sandra
Our recent great service booking with Hays Travel…
Our recent booking with Hays Travel Cleveleys branch was Quick efficient straightforward we got the holiday we wanted all paperwork was done in store and the experience was far less daunting than had I done it all myself on my computer.
8 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you for the lovely review, we were happy to get you all sorted! Sandra
Staff pleasant ,ease of booking
15 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you for the lovely review - I am pleased we make the booking process easy. Sandra
Yet another holiday booked with the…
Yet another holiday booked with the lovely Sophia, we always have a giggle together, lovely to see her confidence growing each visit i make. Keep up the good work Hays Travel
14 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you for your wonderful review! We are delighted to hear that you always have such a positive experience with us and appreciate your kind words. We look forward to assisting you with your future travel plans!
Hayes Travel
Hayes Travel
Very easy company to deal with. So much knowledgeable help to book my Norwegian cruise with Ambassador Cruiseline. (Having said that, I would personally be very careful about booking with Ambassador Cruiseline ever again. Ambassador got full payment, my jumper was missed from my private - locked - cabin and Ambassador customer support teams, both onboard and on return will use the points raised for training purposes and to claim the “loss” on my travel insurance. Whoopee-do! Despite follow up correspondence Ambassador have shown no sign of remorse or compensation.). First and last cruise with Ambassador unless they can show some actual customer care but Hayes will be my go-to travel agent from now on. They were local, face-to-face and went the extra mile answering every question I asked. Thank you Tegan.
11 marca 2026
Opinia niezależna
Odpowiedź od Hays Travel - Cleveleys
Hi Valerie, we are very sorry to hear about your issues with Ambassador. But thankyou for leaving us such a lovely review regarding our service. We hope to see you again soon!
Odpowiedź od Hays Travel - Cleveleys
Thank you for your kind words! We are so pleased to hear that you found our service helpful and accommodating. We appreciate you taking the time to leave a review :)
Odpowiedź od Hays Travel - Cleveleys
Thank you for your lovely review, we are so glad you are happy with our service :)
Short break to Venice
We were initally welcomed by the manager Louise Stafford and the booking was completed in a most efficient manner.
7 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you for your kind words! We are so pleased to hear that your booking experience was efficient and welcoming. We appreciate you taking the time to share your positive feedback. Thanks again, Louise xx
A really good personal service
A really good personal service. I felt looked after and it was clear the information we received. Great staff friendly and helpful.
7 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Debbie Hammond,
Thank you so much for your wonderful feedback! We are so pleased to hear that you felt looked after and found our staff friendly and helpful.
Kind Regards
Hays Travel
As always a great service
As always a great service. Katie helped us, did some comparisons on the computer to get us exactly what we wanted. Holiday for 2027 booked and direct debit set up for us.
5 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
SHARON FENNA,
Thank you for your wonderful review! We are so pleased to hear that our service was great and that we could help you find exactly what you were looking for. We appreciate you choosing us for your 2027 holiday.
Kind Regards
Hays Travel
Tegan was helpful and quick to respond…
Tegan was helpful and quick to respond to our queries.
3 lipca 2026
Odpowiedź od Hays Travel - Cleveleys
Stacy,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful and responsive to your questions. We appreciate your kind words.
Kind Regards
Hays Travel
Odpowiedź od Hays Travel - Cleveleys
Brian Goulding,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful and we truly appreciate your kind words.
Kind Regards
Hays Travel
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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