Shopia was excellent, even when we kept changing our minds. Her communication was 5* and she listened to what we needed from the holiday and found ot within our budget.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The team at Hayes travel, were great they talked us through the holiday offer to ensure we got the best option for us.
Reakcja na opinię
I was given all the help I needed to sort out my holiday but my future Partner was vague about the holiday that I decided to cancel it. They were so understanding about me wanting to cancel my hol... Zobacz więcej
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Chloe was amazing she tailor made our holiday to suit us changing the hotels pick up times she found us our dream holiday we really can't thank her enough Fantastic
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
69 Victoria Road West, FY5 1AJ, Cleveleys, Zjednoczone Królestwo
- 01253807399
4,9
Doskonała
925 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great team at Hayes travel
The team at Hayes travel, were great they talked us through the holiday offer to ensure we got the best option for us.
25 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
Brian Muston,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team provided such great service and helped you find the perfect holiday option.
Kind Regards
Hays Travel
Odpowiedź od Hays Travel - Cleveleys
Thankyou for this lovely review! So glad we could help you plan your trip :)
Called into the cleveleys shop to see…
Called into the cleveleys shop to see if they could find us a last minute deal on specific dates at the beginning of September and Sophia was fantastic she managed to find us what looks to be a good hotel and for just under our budget thank's Sophia
15 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
Hi Mr Taylor, Thankyou so much for leaving our Sophia such a wonderful review. I will make sure this is passed on to her :)
Super service fron Chloe once again
Super service fron Chloe once again
Always goes the extra mile for us
21 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
Hi Mr Roscow, Thankyou so much for leaving our Chloe such a lovely review. I will make sure this is passed on to her :)
Everything was first class
21 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you consistently experience such excellent service with us :)
Odpowiedź od Hays Travel - Cleveleys
Thank you for this lovely review of Sophia. We're so glad she gave you good efficient service. We look forward to welcoming you in the future :)
The assistant found a holiday that was…
The assistant found a holiday that was affordable and in the area I wanted
13 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you for your wonderful feedback! We are so pleased to hear that we were able to find you a great holiday. Louise xx
Katie was excellent
Katie was excellent, rang me when she said she would and sorted all the details for me! A really easy experience, thank you!
18 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you so much for your wonderful review! We are so pleased to hear that you found the experience easy and that all the details were sorted for you. Your positive feedback is truly appreciated. Louise xx
The staff were brilliant
The staff were brilliant, no problems, we will be going back to book our next holiday 😀 😊
19 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience with our staff and we look forward to helping you plan your next holiday :)
Shopia was excellent
Shopia was excellent, even when we kept changing our minds. Her communication was 5* and she listened to what we needed from the holiday and found ot within our budget.
18 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you for your wonderful 5-star review! We're so happy to hear that our Sophia provided excellent communication and found the perfect holiday! Louise xx
Fantastic experience
Our only concerns where the sizes of the pool. Not Adequate for number of guests. Also it would be nice to havd an adults only darts and pool section as youngsters where consrsnly on them. Other than that everything was perfect. Booked with you again for next year.
16 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
We appreciate your feedback and are happy to hear that, overall, you enjoyed your stay. We've noted your comments regarding the pool size and the suggestion for an adults-only section for darts and pool. We are always looking for ways to improve our guest experience and will let the supplier know. Thank you for booking again with us for next year!
Odpowiedź od Hays Travel - Cleveleys
HELEN FROST ,
Thank you for your kind words! We are so pleased to hear that you had such a positive experience with our team. We always strive to be friendly and helpful.
Kind Regards
Hays Travel
Odpowiedź od Hays Travel - Cleveleys
Thank you for your feedback! We are so pleased to hear that you found our team member to be very polite and helpful. Louise xx
Hays Travel Your The Best
Fantastic Katie at Cleveleys was so helpful and got us exactly what we where looking for . Would definitely book with hays travel again so easy.
11 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
Hi Mrs Clark, Thankyou so much for leaving Katie such a lovely review! We are so happy to know you enjoyed her service. We hope to see you again soon!
Dealt with Sophia at cleveleys .she was…
Dealt with Sophia at cleveleys .she was very thorough with us x
13 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you for your wonderful feedback! We are so pleased to hear that Sophia was very thorough and helpful.Louise xx
Chloe was extremely polite and helpful…
Chloe was extremely polite and helpful and completed the booking in a courteous and timely manner
12 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
Mrs L Parker,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was polite, helpful, and completed your booking in a timely manner. We truly appreciate your kind words.
Kind Regards
Hays Travel
Very helpful and patient with 3 of us
Very helpful and patient with 3 of us. Nothing was too much trouble.
2 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you for your wonderful feedback! I am so pleased that you had a great experience :) Chloe x
Chloe was patience and helpful
Chloe was patience and helpful. Nothing was too much trouble.
She is very efficient and called the following day to inform me of the progress.
A credit to the company
4 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
Thank you for your wonderful feedback! We are so pleased to hear that Chloe was patient, helpful, and efficient, keeping you informed every step of the way. Louise xx
Odpowiedź od Hays Travel - Cleveleys
Hi Pauline, Thankyou so much for leaving us such a lovely review. We hope to see you again soon!
Was very helpful and sorted out our…
Was very helpful and sorted out our problem was very efficient
8 sierpnia 2026
Odpowiedź od Hays Travel - Cleveleys
Hello, Thankyou so much for leaving us such a lovely review! Hope to see you again soon! :)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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