Hays Travel - Chester Recenzje 

847
Wynik TrustScore: 5 na 5

4,9

9 Bridge Street, CH1 1NG Chester City, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service , helpful friendly staff . Found a perfect holiday , great choice and flexible payments if you need it . Would highly recommend Chester store .

Reakcja na opinię

Oceniono na 5 z 5

We wanted a quick getaway and didn’t really know where we wanted to go. Faye (who had planned our previous break) came up with a brilliant suggestion that got us hooked. She then booked all aspects of... Zobacz więcej

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Oceniono na 5 z 5

Friendly service, willing to spend the time with us to find right holiday for us. Like the fact we will receive tickets as well as having digitally. Holiday ws a fair price.

Reakcja na opinię

Oceniono na 5 z 5

We went into Hayes travel in Chester to find out about a potential Cruise holiday. We are complete novices when it comes to cruise holidays so wanted some advice and guidance to avoid making a mistake... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • 9 Bridge Street, CH1 1NG, Chester City, Zjednoczone Królestwo

  • 01244 456786

4,9

Doskonała

Wynik TrustScore: 5 na 5

847 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(847)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 116 474

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Extremely good customer service

Extremely good customer service

10 sierpnia 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are delighted to hear you had an excellent experience.

Kind Regards
Hays Travel

Oceniono na 5 z 5

The staff are always welcoming and go…

The staff are always welcoming and go above and beyond too make sure I get the perfect holiday at the perfect price .
With everything included

2 sierpnia 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that our team consistently provides such welcoming service and goes above and beyond to ensure you find the perfect holiday at the right price, with everything included. We truly appreciate your kind words!

Kind Regards
Hays Travel

Oceniono na 4 z 5

We were seen as soon as we walked…

We were seen as soon as we walked through the door. The staff are always very helpful and pleasant.

31 lipca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you for your wonderful feedback! We are so pleased to hear that you were seen quickly and found our staff helpful and pleasant.

Kind Regards
Hays Travel

Oceniono na 5 z 5

Wonderful service

Wonderful service. Friendly staff lovely environment

7 sierpnia 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you for your wonderful 5-star review! We are so pleased to hear that you enjoyed our service, found our staff friendly, and appreciated the lovely environment. Your feedback is greatly valued.

Kind Regards
Hays Travel

Oceniono na 5 z 5

We've consistently used Hays Travel…

We've consistently used Hays Travel since residing in Chester and have always been very satisfied with the overall booking experience plus friendliness and competency of the staff involved in the process. I'm confident when leaving the shop with everything printed off and in the wallet and looking forward to the holiday aspect that the whole job has been carried out efficiently.

6 sierpnia 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you for your kind words. It's fantastic to know our team was able to help you find the right holiday. We truly appreciate your support and hope you have an amazing trip!

Kind regards,

Hays Travel

Oceniono na 5 z 5

Lovely experience

Lovely experience. I was greeted as soon as I walked in the door with a very helpful and friendly Louise. She helped me feel relaxed and heard to get all the trip I asked for. And I felt very sure that my whole experience right to my time away will be smooth.

5 sierpnia 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you for your wonderful review! We truly appreciate your kind words and happy to have sorted your exciting trip!

Kind Regards
Hays Travel

Oceniono na 5 z 5

Hays are great and do their best to help you..especially Nicola

I always come to Hays because Nicola is amazing 😊...the other staff are great to but iv become friends with Nicola as she is very attentive and helpful while looking for my holidays...shes so lovely and friendly ...

3 sierpnia 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you for your wonderful review! We are so pleased to hear that our team member has been so attentive and helpful in finding your holidays. We truly appreciate your kind words.

Kind Regards
Hays Travel

Oceniono na 5 z 5

The young girl we had was lovely very…

The young girl we had was lovely very accommodating and knew just the right holiday in the price range for us ! Such a smooth and easy service will definitely be back!

25 lipca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you for your lovely review and booking with us, Team Chester

Oceniono na 5 z 5

Great experience

Listened to everything we wanted. Was very helpful and friendly

31 lipca 2026
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Odpowiedź od Hays Travel - Chester

Thank you so much for your lovely review Lisa!

Team Chester

Oceniono na 5 z 5

Real people

It’s so pleasing these days to have a face to face meeting and to find someone who is genuinely interested in your requests.

30 lipca 2026
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Odpowiedź od Hays Travel - Chester

Mrs Maureen Smith,

Thank you for your wonderful feedback! We are so pleased to hear that you appreciated our face-to-face meeting and felt our team was genuinely interested in your requests.

Kind Regards
Hays Travel

Oceniono na 5 z 5

The staff are helpful and friendly

The staff are knowledgeable, helpful, and friendly

30 lipca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Dr K R Gowers,

Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team to be knowledgeable, helpful, and friendly. Your kind words are greatly appreciated.

Kind Regards
Hays Travel

Oceniono na 5 z 5

We were renewing our insurance with…

We were renewing our insurance with Hays using Rush Insurance. Sanem managed the process for us making it very easy. Thank you Sanem

21 lipca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Colin Jones,

Thank you for your wonderful review! We are so pleased to hear that the insurance renewal process was made easy for you. We appreciate your kind words.

Kind Regards
Hays Travel

Oceniono na 5 z 5

Staff were all friendly and keen to…

Staff were all friendly and keen to help.
Even after a computer glitch they managed to book just what we wanted

29 lipca 2026
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Odpowiedź od Hays Travel - Chester

Carol Story,

Thank you for your fantastic 5-star review! We are so pleased to hear that our team was friendly and helpful, and that we could overcome any technical difficulties to book exactly what you wanted. We truly appreciate your kind words!

Kind Regards
Hays Travel

Oceniono na 5 z 5

Considered our age and disabilities

Listened to what we were asking for considered our age and disabilities checked everything for us felt like we could trust her to find us a holiday and she did.

29 lipca 2026
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Odpowiedź od Hays Travel - Chester

Mrs Jennifer wellings,

Thank you so much for your wonderful feedback! We are so pleased to hear that we were able to find the perfect holiday for you by understanding your needs.

Kind Regards
Hays Travel

Oceniono na 5 z 5

Pleasant

Pleasant, helpful and knowledgeable.

28 lipca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

THANK YOU FOR BOOKING AND LEAVING US THIS FAB REVIEW, TEAM CHESTER

Oceniono na 5 z 5

Very helpful/friendly staff when…

Very helpful/friendly staff when visiting the travel agent and also on the phone from finding us the right holiday to making the booking

26 lipca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you so much for booking with us and appreciate this lovely review. Team Chester

Oceniono na 5 z 5

Booked our first cruise helped by Nicola

We went into Hayes travel in Chester to find out about a potential Cruise holiday. We are complete novices when it comes to cruise holidays so wanted some advice and guidance to avoid making a mistake and booking something we later regretted. We were looked after wonderfully by Nicola, she took her time, explained everything clearly and was more than happy to go over the same options and suggestions and answer all of our random questions! She really made the whole process enjoyable and we have booked and left the shop feeling excited and reassured that we know pretty much everything we need to and have booked ourselves the most suitable options for our first cruise. Great service.

25 lipca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with us. It's fantastic to know that our team was able to help you find the perfect cruise and that you appreciated their knowledge and helpfulness. We hope you have an amazing trip!

Kind Regards
Hays Travel

Oceniono na 5 z 5

Good ideas with a smile

Good ideas with a smile. No rush and we have booked what we wanted.

25 lipca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you for your wonderful review! We are so pleased to hear that you had a positive experience and were able to book exactly what you wanted without feeling rushed.

Kind Regards
Hays Travel

Oceniono na 5 z 5

So easy and enjoyable to book with…

So easy and enjoyable to book with Hayes Travel again. Ruby is always so pleasant and helpful. All the staff are friendly and knowledgeable -thank you!

22 lipca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you so much for your wonderful feedback! We are delighted to hear that booking with us was so easy and enjoyable. We appreciate your kind words about our friendly and knowledgeable staff.

Kind Regards
Hays Travel

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