Hays Travel - Chester Recenzje 

852
Wynik TrustScore: 5 na 5

4,9

9 Bridge Street, CH1 1NG Chester City, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent service , helpful friendly staff . Found a perfect holiday , great choice and flexible payments if you need it . Would highly recommend Chester store .

Reakcja na opinię

Oceniono na 5 z 5

We wanted a quick getaway and didn’t really know where we wanted to go. Faye (who had planned our previous break) came up with a brilliant suggestion that got us hooked. She then booked all aspects of... Zobacz więcej

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Oceniono na 5 z 5

Got us exactly what we wanted and our holiday was perfect. The lady who helped us in the store was fab. Really helpful and make the whole experience easy for us. Thank you

Reakcja na opinię

Oceniono na 5 z 5

We went into Hayes travel in Chester to find out about a potential Cruise holiday. We are complete novices when it comes to cruise holidays so wanted some advice and guidance to avoid making a mistake... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • 9 Bridge Street, CH1 1NG, Chester City, Zjednoczone Królestwo

  • 01244 456786

4,9

Doskonała

Wynik TrustScore: 5 na 5

852 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(852)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 117 661

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Yet again excellent service from Louise…

Yet again excellent service from Louise and San . We wouldn’t hesitate to recommend Hays Chrster

8 lipca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Hi Paula, Thank you so much for taking the time to leave a review. We are so glad we managed to arrange such a exciting holiday for you and thank you for choosing to book with us again :) - Team Chester

Oceniono na 5 z 5

Following up our request for details of…

Following up our request for details of holidays for 2027, we were given a price and happy with the flight times so we booked the day after returning home from this years beach holiday, fabulous service as always and efficient follow up by the great team in branch.

26 czerwca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you so much for your wonderful feedback! We are delighted to hear that you received such fabulous service and efficient follow-up from our team. We appreciate your continued trust in us for your holiday bookings.

Kind Regards
Hays Travel

Oceniono na 5 z 5

I visited Hayes Travel on Tuesday 30th…

I visited Hayes Travel on Tuesday 30th June . I saw Senem in the Bridge Street , Chester store who was so helpful in booking the holiday package I had in mind when I visited . Additionally , she went the extra mile to have an airport agent to meet me at the airport and direct me to the right flight waiting area . I found Senem very professional, kind and friendly which made me feel her priority during the booking of my holiday . My holiday now booked by Senem made me feel reassured I will be looked after regarding all aspects of my holiday from start to finish . Thank You Senem . I really appreciated the time and help you gave me . You were wonderful . I hope you get to read my review . Anne Perry Customer

30 czerwca 2026
Opinia niezależna
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you for your wonderful review! We are so pleased to hear that your experience with us was positive and stress-free. It's great to know that our team provided honest and helpful advice, and that our thoughtful touches made you feel well looked after. We truly appreciate your recommendation and look forward to assisting you with future bookings.

Kind Regards
Hays Travel

Oceniono na 5 z 5

I am really pleased with the service…

I am really pleased with the service that Hayes travel Chester provides this is my 5th time I've booked with Hayes and never had a issue they go out of their way to help. I will carry on using Hayes travel z

2 lipca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you so much for your wonderful feedback! We are so pleased to hear that you consistently receive excellent service and that our team goes out of their way to help. We truly appreciate your loyalty!

Kind Regards
Hays Travel

Oceniono na 5 z 5

Hays Travel Chester Ruby was lovely

Hays Travel Chester Ruby was lovely, sorted out our cruise. Great price looking forward to going.

1 lipca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you for your lovely review! We are so pleased we could help you find a great cruise at a great price. We hope you have a wonderful time!

Kind Regards
Hays Travel

Oceniono na 5 z 5
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

We are so pleased to hear of your continued loyalty and satisfaction with us. We truly appreciate your trust in our services.

Kind Regards
Hays Travel

Oceniono na 5 z 5

Pleasant staff

Pleasant staff, efficient, bettered the price we had!

19 czerwca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Christine,

We're glad we could offer you a great price. Thank you for your kind feedback.

Kind Regards
Hays Travel

Oceniono na 5 z 5

Always very helpful and a personal…

Always very helpful and a personal touch
Which I like and you look after your customers very well

22 czerwca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you so much for booking with us again and this lovely review, Chester Team

Oceniono na 5 z 5

River cruise booking…

Very helpful and covered all aspects of our holiday booking including assisting in booking holiday insurance we will use Hays again
Nicola was excellent could not have done more for our holiday booking

20 czerwca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

We are so pleased to hear we could assist with your holiday booking, including the insurance. We appreciate your kind words and look forward to helping you again!

Kind Regards
Hays Travel

Oceniono na 5 z 5

As always good service explored all…

As always good service explored all options very good

21 czerwca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

We are so pleased you had a positive experience with our team. Thank you for your kind words!

Kind Regards
Hays Travel Chester

Oceniono na 5 z 5

This is my 2nd Holiday booked with…

This is my 2nd Holiday booked with Hays.
The Staff are really helpful and go through everything about the booking process making sure you are happy with your holiday.
Very professional and very friendly.

17 czerwca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

We're so pleased to hear you had another great experience booking your holiday with us! Thank you for your kind words.

Kind Regards
Hays Travel

Oceniono na 5 z 5

5 star service

quick response to enquiries and very helpful staff.

17 czerwca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you so much for your kind review! We’re really pleased to hear you experienced 5-star service and found our team helpful. Providing quick responses and excellent customer support is something we truly value, so your feedback means a lot to us, we will make sure to pass the feedback on to Nic when she is back in the branch. We look forward to assisting you again in the future! 😊

Oceniono na 5 z 5

Staff are so helpful

Staff are so helpful, and don't give up . They understand the needs that are required and do their utmost to get them.

16 czerwca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

We're so glad our team provided such helpful service. Thank you for your kind words!

Kind Regards
Hays Travel

Oceniono na 5 z 5

Senen went above and beyond to help us…

Senen went above and beyond to help us book two holidays and insurance today.

She was very attentive, professional and comprehensive

Fantastic experience- Thank you so much

Geraint and Lynne

14 czerwca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Geriant Price,

We're so pleased to hear we provided a fantastic experience and helped with your holiday bookings. Thank you for your kind words.

Kind Regards
Hays Travel

Oceniono na 5 z 5

I'm Gordon not John

I'm Gordon not John, but my experience with Louis in Hays Travel was 1st class

12 czerwca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you so much for your review and glad to hear we have done our best for you as service is very important for us! Team Chester

Oceniono na 5 z 5

Excellent service from Faye

Excellent service from Faye, very helpful and knowledgeable in helping me find a cruise. Would recommend and use Hays Travel again.

8 czerwca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Thank you so much for your lovely review Christine! I'm so happy we could find you your cruise :)

Faye

Oceniono na 5 z 5

The booking process was very easy

The booking process was very easy, the staff were very friendly, and made the whole experience brilliantly. 5 stars from us.

8 czerwca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

Hi Julie,

Thanks so much for your lovely review!

Hays travel Chester Team.

Oceniono na 5 z 5

Excellent customer service from Brad…

Excellent customer service from Brad and Ruby, made my booking effortless, highly recommend Hays travel Chester 😊

8 czerwca 2026
Logo Hays Travel - Chester

Odpowiedź od Hays Travel - Chester

We are so pleased to hear we made your booking effortless! Thank you for your kind words.

Kind Regards
Hays Travel

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