I always book my own travel, but decided to go 'old school' again, and am so glad I did. Dora was my Agent and because I am time poor we did a bit thru' email. I gave her criteria and she came up with... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As always our regular travel agent Gemma at the bury st Edmund’s. Branch booked our holidays for us as she has done for quite a few years now, even if she is not available we get fantastic service fr... Zobacz więcej
Jemma guided us through the process with great support and product knowledge going the extra mile to complete our transactions even though it went beyond her scheduled hours. Excellent service
Gemma was patient and very helpful with our requirements so much so we have booked 2 fabulous holidays with her on our visit to the bury st Edmunds branch, can’t recommend her enough.😎 G&J Hall
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
43b Cornhill bury, IP33 1DX, Bury St Edmunds, Zjednoczone Królestwo
- 01284606559
5,0
Doskonała
833 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Gemma was very knowledgeable about the…
Gemma was very knowledgeable about the hotels in the areas we were looking at and were able to find just the holiday to suit us. It was a very pleasant and positive outcome. We pass on our thanks to Gemma.
16 stycznia 2026
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Very friendly and pleasant reception
Very friendly and pleasant reception. Katie handled our requests without issue.
15 stycznia 2026
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
First time using a travel agent
First time using a travel agent and was amazed how quick and easy it was. Everything was explained to me each step of the way. Very friendly and knowledgeable staff. Will definitely use again for my next holiday.
14 stycznia 2026
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Brilliant Service
We phoned Sunday morning and spoke to Grace and told her what we would like.
She came back to us very quickly with all the details and we booked it there and then.
Really wonderful
12 stycznia 2026
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Gemma as usual was very helpful and we…
Gemma as usual was very helpful and we now have our holiday booked, many thanks Gemma
10 stycznia 2026
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Great help as usual
As usual. We received knowledgeable helpful advice. Great service from the team
18 grudnia 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Excellent customer service
Excellent customer service. Very knowledgeable and spent a lot of time researching various options. Great experience, thank you very much!👍
13 grudnia 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for your comments - I hope you have a great time !
Personal service…
We were guided by Grace with sound advice and lots of knowledge - very good experience.
2 grudnia 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Helpful, personal service
The young lady went out of her way to help me book my trip with personal experience of Paris and local transport tips. I would not have managed to organise everything just with the Internet and really appreciated her guiding me through the booking. I will be back.
30 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for your lovely feedback! We hope you have a great trip :)
No Stress
Julie was very helpful with all my requests regarding my booking making things much easier for me for which I am very grateful
30 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
I think your great
28 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Short break holiday to Amersterdam
expert knowledge of giving us exactly what wanted.well done Katey.
27 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Very pleased with the service
Very pleased with the service. Katie was excellent detailing a number of different options for us , relating to both cruise dates as well as cabins.
27 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Great customer service
Great customer service! Very friendly and helpful staff. Thank you.
27 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
We were able to book the holiday on the…
We were able to book the holiday on the date we wanted with a discount for Black Friday from Titan. Staff were knowledgeable, helpful, professional and friendly.
15 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Excellent friendly
Excellent friendly, patient and knowledgeable service, Nothing was too much trouble
8 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
The staff were excellent and very…
The staff were excellent and very helpful, I got the holiday i wanted at a great price thank you
10 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.