I always book my own travel, but decided to go 'old school' again, and am so glad I did. Dora was my Agent and because I am time poor we did a bit thru' email. I gave her criteria and she came up with... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As always our regular travel agent Gemma at the bury st Edmund’s. Branch booked our holidays for us as she has done for quite a few years now, even if she is not available we get fantastic service fr... Zobacz więcej
Jemma guided us through the process with great support and product knowledge going the extra mile to complete our transactions even though it went beyond her scheduled hours. Excellent service
Gemma was patient and very helpful with our requirements so much so we have booked 2 fabulous holidays with her on our visit to the bury st Edmunds branch, can’t recommend her enough.😎 G&J Hall
Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
43b Cornhill bury, IP33 1DX, Bury St Edmunds, Zjednoczone Królestwo
- 01284606559
5,0
Doskonała
833 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Booked! From the first phone call the staff…
From the first phone call the staff have been amazing - Danielle took criteria from me and found several options. We then went to Bury branch and Lily Mae booked the holiday for us. It was stress free and we are really happy with our booking.
15 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
We had the best service from Gemma at…
We had the best service from Gemma at bury st Edmund’s branch.
She was very knowledgeable about the kind of holiday we wanted and some of the disability challenges we have.
She landed us the best cruise, with the intinary we wanted/
The best customer service, friendly and kind.
We were kept informed at every stage.
Recommendations at the highest
13 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you Rachel & Tracey for leaving a lovely review! Was really nice to meet you both :)
I spoke with Gemma she was professional…
I spoke with Gemma she was professional but very friendly and helpful.
12 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for your lovely review!
Always helpful
Always helpful. Will always do their best to give you the best price. Wouldn't go anywhere else.
12 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
All my needs were met
All my needs were met and Lilli-Mae worked hard to get me an affordable deal for my family and I.
11 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Polite and easy to discuss
2 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Belinda who helped us was fantastic
9 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review! We hope you have a wonderful holiday!
Good service
We always get good service with Belinda and that is why we keep going back. She knows what type of holiday we are seeking.
3 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review! We hope you have a wonderful holiday!
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review! We hope you have a wonderful holiday!
My experience using Hays travel for a Cunard cruise to the Norwegian fiords with Michel Roux next November 2026.
My experience using Hays travel for the first time ever last week,was excellent from Start to Finish.
Start was a cunard cruise enquiry with Cruise expert in the store -Katie.
Finish was actually booking in the store,and paying for a two cabin deposit 5 days later for a 12 night Norwegian fiords cruise with Michel Roux for next November..
I only did this because of the professional in store service I received from start to finish, many thanks, Katie, Grace and Belinda for your personal assistance in store in Bury St Edmunds.
1 listopada 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review! We hope you have a wonderful holiday!
Odpowiedź od Hays Travel - Bury St Edmunds
It was a pleasure - i'm sure you'll Disneyland Paris !
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for your kind comments
As always staff are very helpful and…
As always staff are very helpful and make booking a very streamlined and easy experience. Thankyou ladies 👍
19 października 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for your lovely review!
Aimee was very helpful
Aimee was very helpful, listened carefully to what we were looking for and guided us through the complicated process. Aimee was very outgoing throughout.
18 października 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
BELINDA was excellent from the moment…
BELINDA was excellent from the moment we entered the shop in Bury St Edmunds, helpful from finding us a Broucher to finalising our booking making sure all the information was correct and what we needed to know.
The online service was equally good.
11 października 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for your kind comments - hope you have a great holiday !
Gemma was extremely helpful despite…
Gemma was extremely helpful despite changing our minds and having to modify our itinerary. Such a pleasant & knowledgeable representative.
9 października 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
Very professional and friendly service
Very professional and friendly service. Could not have been better and will definitely use them again.
7 października 2025
Odpowiedź od Hays Travel - Bury St Edmunds
Thank you for leaving a kind review!
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