It was the staff, Lisa, the manager along with the other two ladies. very professional, friendly, happy, very informative. There was nothing we did not know about our holiday and future holiday. They... Zobacz więcej
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Lokalizacja
Zmień lokalizację154A Mariners Way, Strand Shopping Centre, L20 4SY Bootle, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was looking for flights Manchester to Sydney spoke to a very pleasant natured person told her what i looking for and dates told me to leave it with her and would contact me same afternoon rang me with... Zobacz więcej
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I book all my holidays through Hays Travel, and I am always absolutely thrilled when I get to deal with Grace. She is a total superstar—incredibly friendly, deeply knowledgeable, and always brings the... Zobacz więcej
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I allways deal with Lisa she is amazing she has booked all my holidays that I have which is 3 a year she knows wot I want as I am dead fussy over were I want to go and she gets that . If she is of I... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, Zjednoczone Królestwo
- 0151 4386475
4,9
Doskonała
859 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Was unsure at first,what we were…
Was unsure at first,what we were booking, the suggestion of Egypt by the the rep had me in a bit of shock! But at 69, I want to experience new places, so, thank you Kim, for making my decision easy for me! Hopefully it's amazing as it looks!
31 maja 2026
Odpowiedź od Hays Travel - Bootle
Maria carroll,
We're so happy to hear you're embracing new adventures! We're confident you'll love Egypt and we appreciate your kind words about our colleague. We hope you have an amazing trip!
Kind Regards
Kim
My Hays Adviser was so helpful and…
My Hays Adviser was so helpful and pleasant. Nothing was to much trouble. He was very professional and made my booking completely hassle free. He was very informative on the cruise holiday, I had chosen and gave me all the information and links I would need to manage my booking.
7 czerwca 2026
Odpowiedź od Hays Travel - Bootle
Hi Mr Tubby,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :)
Jonny was brilliant so helpful I was so…
Jonny was brilliant so helpful I was so happy with wat he did for me thank you again great service
5 czerwca 2026
Odpowiedź od Hays Travel - Bootle
Hi Karen,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to both holidays to Turkey & Benidorm your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :-)
Very good 👍 Kim was lovely and got us a…
Very good 👍 Kim was lovely and got us a good price and took her time telling us everything
3 czerwca 2026
Odpowiedź od Hays Travel - Bootle
Hi Michelle,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kimberley :)
Odpowiedź od Hays Travel - Bootle
Hi Joseph,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :)
The hays representative who served us…
The hays representative who served us was extremely helpful, patient and relaxed. He ensured we got everything on our wish list and gave us confidence to travel.
He also offered us the options for airport parking and purchasing currency with Hays.
Thank you
2 czerwca 2026
Odpowiedź od Hays Travel - Bootle
Hi Elaine,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean :)
Fantastic service at Hays Travel
I walked into Hays Travel and was warmly greeted by Grace. I sat down and she asked how she can help me today. I was interested in a Cruise and she was very knowledgeable about helping me find the perfect one.
25 maja 2026
Odpowiedź od Hays Travel - Bootle
Hi Daynor,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Grace :)
Found holiday I wanted and everything…
Found holiday I wanted and everything sorted within 15 minutes
2 czerwca 2026
Odpowiedź od Hays Travel - Bootle
Hi Linda,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny
Holiday to cologne
I came in with a date and place of were we wanted to go for my sons 21st and Kimberly in the Bootle store was amazing with me and booking our holiday to cologne and told me about the best area to book were ideal to stay. Thank you so much Kimberly.
1 czerwca 2026
Odpowiedź od Hays Travel - Bootle
Hi Joanne,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Kimberley
Great service
Great service! We were asked what we were looking for , your representative found us exactly that, and at a great price
He was Very knowledgeable about the resort , and gave excellent advice about trips? and places we could visit independently
30 maja 2026
Odpowiedź od Hays Travel - Bootle
Hello Mary
Thank you so much for your kind words & I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday to Rhodes we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny :-)
I had to change my flight due to a…
I had to change my flight due to a bereavement ivwas told I had to do it myself because it was Ryanair even though I had booked through you
My daughter has now sorted it for me
28 maja 2026
Odpowiedź od Hays Travel - Bootle
Hello Linda
Thank you for your comments.
As I explained to you in the store your city break was booked TUI however they use third party airlines like Ryanair to enable their customers to travel from their local airports.
As Ryanair have very restrictive terms & conditions on amendments to their flights once booked, TUI's terms and conditions change as you are flying with a third party airline.
As you are aware when you called into the store to make the amendment, Ruby called TUI on your behalf and was advised by their agent that as the flights were operating with Ryanair and your departure was so close they were unbale to help us and we advised you, that they advised, you will have to change the flight yourself with the reference number on your TUI paper work.
I fully appreciate this can be frustrating and when your relative called the branch for more clarification on the situation this was clearly explained to her and I even offered to do it on your behalf in the branch but was advised it was clearly understood and they would make the change for you.
Again please accept my apologies for any misunderstanding.
I hope you have a fantastic trip!
Kindest regards
Jonny - Branch Manager
Your Hays representative was excellent…
Your Hays representative was excellent , helpful and friendly.
21 maja 2026
Odpowiedź od Hays Travel - Bootle
Finbarr, Thank you for your kind review!
I really appreciate it if you need anything from now till your holiday please don't hesitate to get in touch!
Thank you,
Dahla
The colleague who helped me get on…
The colleague who helped me get on board and booked onto queen Elizabeth for the 4 queens , was very quick in sorting it , polite and efficient
20 maja 2026
Odpowiedź od Hays Travel - Bootle
Hi,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean
Odpowiedź od Hays Travel - Bootle
Hi Margaret,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Ruby
Sean was very attentive in my wishes…
Sean was very attentive in my wishes and got me the best price for my holiday, nothing was a problem as when booking holiday I am very fussy so thanks Hays
24 maja 2026
Odpowiedź od Hays Travel - Bootle
Hi Belinda,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean
Odpowiedź od Hays Travel - Bootle
Hi,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Dahla
Great.only went in for euros...came out…
Great.only went in for euros...came out with a holiday x
23 maja 2026
Odpowiedź od Hays Travel - Bootle
Hi Anthony,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Sean
Staff was very helpful
Staff was very helpful. Didnt have to wait long. Booking process was good. Booked a cruise for 4 people to norwegian fjords april 28. Bokked on 15/05/2026.
16 maja 2026
Odpowiedź od Hays Travel - Bootle
Hi Pauline,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Ruby
Odpowiedź od Hays Travel - Bootle
Hi John,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Jonny
Odpowiedź od Hays Travel - Bootle
Hi Joanne,
I really appreciate your positive feedback and so glad you were happy with my service here in branch.
Now you have booked, I hope that you are really looking forward to your holiday we booked together?
Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.
Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.
Thanks for booking the Hays Way!
Best Wishes
Dahla
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.