Hays Travel - Bootle Recenzje 795

Wynik TrustScore: 5 na 5

4,9

154A Mariners Way, Strand Shopping Centre, L20 4SY Bootle, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The hays representative who served us was extremely helpful, patient and relaxed. He ensured we got everything on our wish list and gave us confidence to travel. He also offered us the options... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service! We were asked what we were looking for , your representative found us exactly that, and at a great price He was Very knowledgeable about the resort , and gave excellent advice abou... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I came in with a date and place of were we wanted to go for my sons 21st and Kimberly in the Bootle store was amazing with me and booking our holiday to cologne and told me about the best area to book... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I walked into Hays Travel and was warmly greeted by Grace. I sat down and she asked how she can help me today. I was interested in a Cruise and she was very knowledgeable about helping me find the per... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Biuro podróży
  2. Biuro organizujące wycieczki statkiem
  3. Agencja podróży
  4. Agencja wycieczek kulturalnych
  5. Kantor
  6. Agregator turystyczny

Napisane przez firmę

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Dane kontaktowe

  • 154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, Zjednoczone Królestwo

  • 0151 4386475

4,9

Doskonała

Wynik TrustScore: 5 na 5

795 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Jonny was brilliant so helpful I was so…

Jonny was brilliant so helpful I was so happy with wat he did for me thank you again great service

5 czerwca 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi Karen,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to both holidays to Turkey & Benidorm your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :-)

Oceniono na 5 z 5

Very good 👍 Kim was lovely and got us a…

Very good 👍 Kim was lovely and got us a good price and took her time telling us everything

3 czerwca 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi Michelle,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kimberley :)

Oceniono na 5 z 5

Staff were 👍

Staff were 👍

3 czerwca 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi Joseph,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Oceniono na 5 z 5

The hays representative who served us…

The hays representative who served us was extremely helpful, patient and relaxed. He ensured we got everything on our wish list and gave us confidence to travel.

He also offered us the options for airport parking and purchasing currency with Hays.

Thank you

2 czerwca 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi Elaine,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Oceniono na 5 z 5

Kim is such an asset to the company

Kim is such an asset to the company, nothing too much trouble and goes out of her way to help.

23 maja 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi Jude,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kimberley

Oceniono na 5 z 5

Fantastic service at Hays Travel

I walked into Hays Travel and was warmly greeted by Grace. I sat down and she asked how she can help me today. I was interested in a Cruise and she was very knowledgeable about helping me find the perfect one.

25 maja 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi Daynor,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace :)

Oceniono na 5 z 5

Found holiday I wanted and everything…

Found holiday I wanted and everything sorted within 15 minutes

2 czerwca 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi Linda,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny

Oceniono na 5 z 5

Holiday to cologne

I came in with a date and place of were we wanted to go for my sons 21st and Kimberly in the Bootle store was amazing with me and booking our holiday to cologne and told me about the best area to book were ideal to stay. Thank you so much Kimberly.

1 czerwca 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi Joanne,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kimberley

Oceniono na 5 z 5

Great service

Great service! We were asked what we were looking for , your representative found us exactly that, and at a great price
He was Very knowledgeable about the resort , and gave excellent advice about trips? and places we could visit independently

30 maja 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hello Mary

Thank you so much for your kind words & I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday to Rhodes we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :-)

Oceniono na 1 z 5

I had to change my flight due to a…

I had to change my flight due to a bereavement ivwas told I had to do it myself because it was Ryanair even though I had booked through you
My daughter has now sorted it for me

28 maja 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hello Linda

Thank you for your comments.

As I explained to you in the store your city break was booked TUI however they use third party airlines like Ryanair to enable their customers to travel from their local airports.

As Ryanair have very restrictive terms & conditions on amendments to their flights once booked, TUI's terms and conditions change as you are flying with a third party airline.

As you are aware when you called into the store to make the amendment, Ruby called TUI on your behalf and was advised by their agent that as the flights were operating with Ryanair and your departure was so close they were unbale to help us and we advised you, that they advised, you will have to change the flight yourself with the reference number on your TUI paper work.

I fully appreciate this can be frustrating and when your relative called the branch for more clarification on the situation this was clearly explained to her and I even offered to do it on your behalf in the branch but was advised it was clearly understood and they would make the change for you.

Again please accept my apologies for any misunderstanding.

I hope you have a fantastic trip!

Kindest regards

Jonny - Branch Manager

Oceniono na 5 z 5

Your Hays representative was excellent…

Your Hays representative was excellent , helpful and friendly.

21 maja 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Finbarr, Thank you for your kind review!

I really appreciate it if you need anything from now till your holiday please don't hesitate to get in touch!

Thank you,
Dahla

Oceniono na 5 z 5

The colleague who helped me get on…

The colleague who helped me get on board and booked onto queen Elizabeth for the 4 queens , was very quick in sorting it , polite and efficient

20 maja 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean

Oceniono na 5 z 5

Friendly staff

Friendly staff, good knowledge, very helpful.

23 maja 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi Margaret,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Ruby

Oceniono na 5 z 5

Sean was very attentive in my wishes…

Sean was very attentive in my wishes and got me the best price for my holiday, nothing was a problem as when booking holiday I am very fussy so thanks Hays

24 maja 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi Belinda,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean

Oceniono na 5 z 5

My travel advisor was amazing very…

My travel advisor was amazing very helpful

20 maja 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Dahla

Oceniono na 5 z 5

Great.only went in for euros...came out…

Great.only went in for euros...came out with a holiday x

23 maja 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi Anthony,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean

Oceniono na 5 z 5

Staff was very helpful

Staff was very helpful. Didnt have to wait long. Booking process was good. Booked a cruise for 4 people to norwegian fjords april 28. Bokked on 15/05/2026.

16 maja 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi Pauline,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Ruby

Oceniono na 5 z 5

Great staff knowledge of all…

Great staff knowledge of all destinations.

15 maja 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi John,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny

Oceniono na 5 z 5

Fantastic service from start to finish…

Fantastic service from start to finish %100

20 maja 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi Joanne,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Dahla

Oceniono na 5 z 5

Very good service

Very good service

14 maja 2026
Logo Hays Travel - Bootle

Odpowiedź od Hays Travel - Bootle

Hi Karen,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Ruby

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