After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... Zobacz więcej
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We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... Zobacz więcej
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Nearly always book with Hays because we like the personal touch which makes questions easy and straightforward. Also staff are knowledgeable didn’t have any clue where to go but no problem soon sorted... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
29c King Street, DE56 1PX, Belper, Zjednoczone Królestwo
- 01773297044
4,9
Doskonała
680 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
Friendly service. Sharon went above and beyond to find the best holiday for us. Didn't feel rushed. Very happy with the outcome!
26 października 2025
Odpowiedź od Hays Travel - Belper
Thanks so much for taking the time to leave a lovely review. I really appreciate your kind words and booking your next holiday with me, Kind regards Sharon
Crete 2027…
Very knowledgeable regarding our enquiry resulting in our booking criteria for 2027
30 października 2025
Odpowiedź od Hays Travel - Belper
Thanks for taking the time to leave some positive feedback. It was a pleasure booking your holiday to Crete. Hope you have your countdown on!! Best wishes Clare
Holiday booked…..
The travel assistant was both knowledgeable and helpful. We felt reassured we had made the right choice of holiday for us.
2 listopada 2025
Odpowiedź od Hays Travel - Belper
Hi Janet,
Thank you for your kind review, it was a pleasure to book our holiday for you and i'm glad to have provided a 5 star experience.
Kind Regards,
Clare :)
Antonia was very helpful
Antonia was very helpful, it was much easier and less stressful to use your service than doing it directly; and was better able to build flexibility into my itinerary
30 października 2025
Odpowiedź od Hays Travel - Belper
Hi Henry, thank you so much for your lovely review, it was a pleasure to book your holiday, I'm glad to have given you a relaxing and non stressful service! -Antonia :)
Excellent customer service from Claire…
Excellent customer service from Claire , she spent 2 hrs with myself & my wife went through lots with us ,& was able to accommodate our disability requirements.
28 października 2025
Odpowiedź od Hays Travel - Belper
Thanks so much for leaving a lovely review, I am so glad you were happy with the service and that we found the perfect holiday, Kindest regards Clare
The lady who has helped and advised me…
The lady who has helped and advised me has made choosing this cruise so perfect she is really helpful and goes above and beyond to make sure I get everything right , I have never received customer service like this before and I will be definitely booking my next holiday from this lady ,thankyou very much corrine for all your help and looking forward to my holiday
26 października 2025
Odpowiedź od Hays Travel - Belper
Thank you so much for your kind words, your feedback has really made me smile :) I am glad to have helped you with your holiday needs. Kindest regards, Corinne
Return to Krakow
I called in to Hays Belper office to see the new refurbishment and to give feedback on our recent Bergamo holiday organised jointly by Rebecca and Sharon. After a short while I had decided on another city break to Krakow for my wife and I. Sharon completed the booking for me in the usual informal, efficient manner. Many thanks..Mark.
25 października 2025
Odpowiedź od Hays Travel - Belper
Hi Mark,
Thank you for taking the time to leave such lovely feedback. It was a pleasure to help you with your booking.
Kindest regards,
Sharon
The great experience
Sharon was very helpful and professional,and would definitely book with her again.
18 października 2025
Odpowiedź od Hays Travel - Belper
Hi Mr Welch,
Thank you for taking the time to leave such lovely feedback. It was a pleasure to help you with your booking.
Kindest regards,
Sharon
Always a pleasure to book with you Hays…
Always a pleasure to book with you Hays Travel, good company, lovely people & very local for me. Thank you.
23 października 2025
Odpowiedź od Hays Travel - Belper
Hi Carole, thank you for your lovely review, it means a lot to our shop! It was a pleasure to book your holiday for you. Clare :)
Booking made easy
Rebecca made the whole booking process really easy, answering all questions and queries
23 października 2025
Odpowiedź od Hays Travel - Belper
Hi Andrew, I'm so happy to hear you had a positive booking experience with me, thank you for your lovely review! Rebecca :)
Very friendly and helpful
Very friendly and helpful , made the booking process easy
22 października 2025
Odpowiedź od Hays Travel - Belper
Thank you so much for the lovely feedback. You and the ladies are going to have a wonderful time. Lots of laughter , Cocktails and Sunshine.....
Kind Regards, Corinne
Brilliant
Brilliant, showed us all the options and then promptly booked the whole trip for us
6 października 2025
Odpowiedź od Hays Travel - Belper
Thank you for the lovely feedback. Boys on tour springs to mind.... Kind Regards
Corinne
Odpowiedź od Hays Travel - Belper
Thanks so much for taking the time to leave a lovely review. We really appreciate your kind words. Kind regards Team Belper
Travel Agent,was extremely helpful
Travel Agent,was extremely helpful, the lady that dealt with my booking was very polite and helpful
23 września 2025
Odpowiedź od Hays Travel - Belper
Thank you for taking the time to leave lovely feedback it is very muchd appricated. It was a pleasure booking your holiday which I'm sure you willl both enjoy. Kindest Regards Clare
I wanted travel insurance for a week…
I wanted travel insurance for a week trip to Turkey and was advised which was suitable before I decided which was best. The forms were quickly n efficiently completed and I received them in a small envelope for me to keep with me.Quick and easy. Thank you
16 września 2025
Odpowiedź od Hays Travel - Belper
Hi Alison, I'm glad I gave you an efficient and good experience booking your travel insurance, thank you for your lovely review. Sharon :)
Very helpful staff
9 września 2025
Odpowiedź od Hays Travel - Belper
Hi Tim, I'm very glad we were able to sort your holiday out for you, than you for your lovely review, Antonia :)
Expertly carried out with Corinne
15 września 2025
Odpowiedź od Hays Travel - Belper
Hi Anita, it was a pleasure to book your holiday, I'm glad I found the perfect holiday for you. Kind Regards, Corinne :)
Odpowiedź od Hays Travel - Belper
Hi Colin,
It was a pleasure booking you to Lanzarote, thank you very much or your nice review.
Kind Regards,
Sharon
Satisfaction
Listened to what we wanted and didn't try and push a sale.
Very friendly and helpful.
Great customer service.
15 września 2025
Odpowiedź od Hays Travel - Belper
Thank you for taking the time to leave such lovely feedback, it was a pleasure to help you with this booking - Clare
Good informed and helpful advice and…
Good informed and helpful advice and easy to book. This is the first time I’ve used a travel agent and I’ll certainly book with Hays in the future.
11 września 2025
Odpowiedź od Hays Travel - Belper
Thanks so much for taking the time to leave a lovely review. We really appreciate your feedback and will love to welcome you to store again in the future, Best regards Team Belper
Doświadczenie Trustpilot
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