After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... Zobacz więcej
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We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... Zobacz więcej
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Nearly always book with Hays because we like the personal touch which makes questions easy and straightforward. Also staff are knowledgeable didn’t have any clue where to go but no problem soon sorted... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
29c King Street, DE56 1PX, Belper, Zjednoczone Królestwo
- 01773297044
4,9
Doskonała
680 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too much trouble and she went over and above to ensure we got a holiday we were happy with. Many thanks Dawn and Lynn
26 sierpnia 2026
Odpowiedź od Hays Travel - Belper
Thank you for leaving great feedback, it was loverly meeting you both and I am so glad we got you re booked and looking forward to your holiday I'm sure you'll have a fantastic time. Best wishes Clare
Amazing service and the staff were very…
Amazing service and the staff were very knowledgeable. Cannot recommend enough!
25 sierpnia 2026
Odpowiedź od Hays Travel - Belper
Thank you for such lovely feedback.
You're going to have an amazing trip.
Kind regards,
Corinne
Odpowiedź od Hays Travel - Belper
Thank you for the response. We appreciate the feedback and really pleased you had such a positive experience with us.
Kind Regards
Corinne
Helpful knowledgeable staff
Helpful knowledgeable staff. Smooth process, price matched to online. Everything explained clearly.
24 sierpnia 2026
Odpowiedź od Hays Travel - Belper
Thank you for your lovely review. Always happy to help. Maddie :)
We went in to Belper Hayes Travel .
We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. Very efficient and helpful and friendly.
15 sierpnia 2026
Odpowiedź od Hays Travel - Belper
Thank you very much for your lovely review . Happy to get your Trip sorted for you , Look forward to catching up with you on your return Ange :-)
Odpowiedź od Hays Travel - Belper
We are always happy to help :)
Clare was amazing as always !!
Clare was amazing as always, she always goes above and beyond to find us a suitable holiday. She is a credit to your team.
16 sierpnia 2026
Odpowiedź od Hays Travel - Belper
Thank you for taking the time to leave feed back it is very much apricated. It is always a pleasure looking after you and getting your holiday sorted and having a lovely chat as well. Clare
Odpowiedź od Hays Travel - Belper
We are always happy to help :)
Fantastic Friendly Service
Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but also asked us what we we really hoping for - and came up with better solutions that what we had originally planned on booking. Great service and very friendly too.
15 sierpnia 2026
Odpowiedź od Hays Travel - Belper
Hi Ann , Was lovely to see you both over the weekend . Glad we managed to find you something suitable and look forward to hearing all about it when you are back . thank you Ange :-)
Holiday booking excellent service
Went with specific ideas of what we wanted and got exactly that and was reminded about extras we might want.
2 sierpnia 2026
Odpowiedź od Hays Travel - Belper
Thank you for your lovely reply. Always happy to help. Maddie :)
Odpowiedź od Hays Travel - Belper
Thank you so much for your lovely feedback - I’ll be sure to pass your kind words on to Clare. We truly appreciate your continued loyalty.
Kindest regards,
Ella
Angela who dealt with us
Angela who dealt with us , was friendly , helpful and knew her job, she explains everything
3 sierpnia 2026
Odpowiedź od Hays Travel - Belper
Hi Cheryl,
Thank you for your wonderful feedback! We're so pleased to hear that our colleague was friendly, helpful, and explained everything clearly. I will be sure to let Angela know!
Kind Regards
Antonia
Odpowiedź od Hays Travel - Belper
Hi Judith,
Thank you for the lovely review, Clare will be delighted to hear this. :)
Kind REgards,
Toni
Belper staff are the best
Belper staff are the best, so friendly,booking was made so easy with lovely Corrine x
22 lipca 2026
Odpowiedź od Hays Travel - Belper
Thanks you so much for your lovely words. It's always a pleasure to help you arrange your trips and this one is going to be fabulous!
kind regards
Corinne
Excellent service
Excellent service. Knowledgeable staff. Very helpful. Matched the online price.
28 lipca 2026
Odpowiedź od Hays Travel - Belper
Thank you for the lovely feedback. I''ll be sure to let Angela know your kind words.
kind regards,
Corinne
Nearly always book with Hays because we…
Nearly always book with Hays because we like the personal touch which makes questions easy and straightforward. Also staff are knowledgeable didn’t have any clue where to go but no problem soon sorted !
18 lipca 2026
Odpowiedź od Hays Travel - Belper
Hi Linda,
Thank you for your wonderful review! We are so pleased to hear that our team provides excellent service and that you consistently have positive experiences with us. We truly appreciate your kind words. I will be sure to let Ella know!
Kind Regards
Antonia
Angela came up Top Trumps again!
Angela came up Top Trumps again!
She always remembers exactly what we would like or not. She makes booking our trips very easy for us and we completely trust all the advice that she gives us and our family members.
9 lipca 2026
Odpowiedź od Hays Travel - Belper
Hi Michelle ,
Thank you so much for your wonderful review! It's fantastic to hear that booking your trips is always so easy and that you trust the advice provided. We truly appreciate your kind words. I will be sure to let Angela know!
Kind Regards
Antonia
Staff are knowledgable, friendly and helpful
Staff are extremely knowledgable and helpful. Our recent holiday was booked quickly and met all our requirements. We will definitely book again
13 lipca 2026
Odpowiedź od Hays Travel - Belper
Hi Kim,
Thank you so much for your wonderful feedback! We are delighted to hear that our team was knowledgeable and helpful, and that your holiday booking was quick and met all your requirements. We look forward to assisting you again in the future!
Kind Regards
Antonia
Odpowiedź od Hays Travel - Belper
Thank you for your lovely feedback! We’re so glad to hear our advice was helpful.
Kindest regards,
Ella
All the reassurance I needed
All the reassurance I needed (I’m not a great traveller!), thank you. Also got flights on the days that were most convenient for my complicated schedule.
17 lipca 2026
Odpowiedź od Hays Travel - Belper
Good Afternoon,
We're so pleased to hear that we could provide the reassurance you needed and help with your travel plans. Thank you for your kind words, I will be sure to let Corinne know!
Kind Regards
Antonia
Doświadczenie Trustpilot
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