After having my upcoming booking cancelled by JustYou, went into my local Hays branch and spoke to Clare, she was really helpful and very knowledgeable of the area we wanted to go to. Nothing was too... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Angela is great - we had seen a holiday advertised, but by the time we went in to book, it was no longer available. She looked at what was originally on offer and then found very similar options, but... Zobacz więcej
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We went in to Belper Hayes Travel with an idea of what we wanted and Angela found the exact one for us with a minimum of fuss and we were through all the formalities and information in half an hour. V... Zobacz więcej
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Nearly always book with Hays because we like the personal touch which makes questions easy and straightforward. Also staff are knowledgeable didn’t have any clue where to go but no problem soon sorted... Zobacz więcej
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Informacje dotyczące firmy
- Biuro podróży
- Biuro organizujące wycieczki statkiem
- Agencja podróży
- Agencja wycieczek kulturalnych
- Kantor
- Agregator turystyczny
Napisane przez firmę
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dane kontaktowe
29c King Street, DE56 1PX, Belper, Zjednoczone Królestwo
- 01773297044
4,9
Doskonała
680 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The staff in Belper were exceptionally…
The staff in Belper were exceptionally well trained and the young girl who helped me was getting the best training off an other assistant.
My overall experience was very good .
19 maja 2026
Odpowiedź od Hays Travel - Belper
Hi Melanie,
We are so pleased to hear about your very good experience with our team in Belper. Thank you for sharing your positive feedback!
Kind Regards
Ella and Clare :)
Odpowiedź od Hays Travel - Belper
Good Morning,
We are delighted to hear you had a great experience with us. Thank you for your kind words.
Kind Regards
Antonia
Angela is a superb cruise organiser
Angela is a superb cruise organiser. We visited with just a simple thought about some sort of cruise and very quickly chose a cruise for us and then organised everything - transport to the terminal, cabin type, dining arrangements and everything else. Brilliant service!
16 maja 2026
Odpowiedź od Hays Travel - Belper
Good Afternoon,
Thank you for your wonderful feedback! We are so pleased we could help you find and organize the perfect cruise, Angela will be delighted to read this review! :)
Kind Regards
Hays Travel Belper
Just amazing what more can I say…
Just amazing what more can I say Corinne booked another holiday for us and she was brilliant as always. She is a credit to Hays Travel.
13 maja 2026
Odpowiedź od Hays Travel - Belper
Hi Sue,
We appreciate your wonderful review! We are so happy to hear that booking your holiday was a brilliant experience, I will be sure to let Corinne know! :)
Kind Regards
Toni
Supportive and helpful staff
We had very specific dates and times that we could go away and the team bent over backwards to help us and sort us out with the perfect trip.
10 maja 2026
Odpowiedź od Hays Travel - Belper
Thank you for the lovely review and to hear how the team worked together for you . I shall make sure they see this review kind regards Angela :-)
I dealt with a lady called Clare at…
I dealt with a lady called Clare at Belper shop. She was excellent and her knowledge and professionalism was outstanding. Really took time to explain everything in a clear and precise way. Very very good travel agent.
8 maja 2026
Odpowiedź od Hays Travel - Belper
Thank you for taking the time to do this lovely review . Clare will be really pleased with this . I shall let her know on her return . Thank you again Angela :-)
Odpowiedź od Hays Travel - Belper
Good Morning,
Thank you so much for your lovely review, it was a pleasure to do your booking!
Kind Regards
Clare
Excellent, friendly service
Having decided on the type of holiday we wanted, Corinne at Hays Belper provided some excellent advice with a friendly approach, and a seemingly nothing was to much bother attitude.
1 maja 2026
Odpowiedź od Hays Travel - Belper
Good Afternoon,
We appreciate you sharing your experience! We're happy to hear that our Corinne's friendly approach and helpful advice made your holiday planning easy. Thank you! I'm sure she will be very happy to hear she has given you a pleasant experience. :)
Kind Regards
Antonia
Odpowiedź od Hays Travel - Belper
Thank you for the feedback. You're going to have a fabulous trip.
Kind Regards
Corinne
Holiday Enquiry and the Booking
I made 2 separate visits to the store in 2 weeks, to look at holidays with certain criteria being met. To that end I engaged with 2 different members of staff. On both occasions, both staff could not have been more helpful in arranging a holiday and giving me advice on travel arrangements and places to visit at my chosen destination. The whole process from my initial enquiry through to booking my holiday was dealt with great professionalism and I was kept informed throughout the process, taking any stress out of the equation!! Thank you.
28 kwietnia 2026
Odpowiedź od Hays Travel - Belper
Good Afternoon,
We're happy to hear that our team members were so helpful in arranging your holiday. We appreciate your positive feedback regarding our professionalism and communication throughout the booking process. Thank you!
Kind Regards
Angela :)
5 star experience
The staff in the Belper branch are all really helpful, but Claire especially goes the extra mile. We could have booked direct with Marella but it is reassuring to know that if we have any concerns we can get support from our local branch of Hays.
28 kwietnia 2026
Odpowiedź od Hays Travel - Belper
Thank you so much for your kind words and lovley feedback Gillian, it was a pleasure booking your cruise for you. I am sure you will have a wonderful time , I look forwsard to assisting you in the future. Clare
Always try there best when searching…
Always try there best when searching for our holiday Angela goes above and beyond
31 marca 2026
Odpowiedź od Hays Travel - Belper
Was lovely to see you both again , appreciate you travelling to see me and for this lovely review . speak soon Ange :-)
Both members of staff I saw were…
Both members of staff I saw were excellent, nothing too much trouble, they took their time to make sure I was happy with my booking were friendly and courteous. I always recommend Hayes to family and friends.
4 kwietnia 2026
Odpowiedź od Hays Travel - Belper
Good Afternoon,
Thank you for such a lovely review, it was a pleasure booking your flights! We hope to see you again soon. :)
Kind Regards,
Antonia & Ella
Odpowiedź od Hays Travel - Belper
Good Afternoon,
We appreciate you taking the time to leave us a review. We are so happy to hear that you felt supported and understood during your time with us. It was a pleasure to do your booking!
Kind regards
Mia
Odpowiedź od Hays Travel - Belper
Good Morning,
We appreciate you taking the time to leave us such a fantastic review. We are so happy to hear that you found our service helpful!
Kind regards
Hays Travel Belper
Really helpful and friendly staff
Really helpful and friendly staff, who succeeded in coming up with a good solution to our travel ambitions. Happy to recommend.
31 marca 2026
Odpowiedź od Hays Travel - Belper
We're happy to hear that our staff was helpful and friendly. We're glad we could find a good solution for your travel plans. Thank you for recommending us! - Ange
Excellent service
The member of staff (Charlotte) listened to our requirements and researched the holiday we were interested in.
27 marca 2026
Odpowiedź od Hays Travel - Belper
Thank you so much for the feedback regarding our excellent service. It's always a pleasure to have you in branch.
Kind Regards,
Corinne
Odpowiedź od Hays Travel - Belper
We appreciate your feedback and are so glad we could simplify the decision-making process for you. Thanks for the review! - Corinne
Corinne was very professional and…
Corinne was very professional and friendly. She explained everything in great detail and went over the details several times which is great.
I’ll definitely be booking with her again.
23 marca 2026
Odpowiedź od Hays Travel - Belper
We appreciate you taking the time to leave us such a wonderful review! We're so glad that the consultant was professional, friendly, and thorough. - Corinne
Odpowiedź od Hays Travel - Belper
We appreciate you taking the time to share your experience with us, and we are so happy to hear that you found our team helpful and polite. - Sharon
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