Ordered a low profile handle as I forgot to take into consideration the handle on the window when getting a freezer. Ordered on a Thursday night and received it on Saturday morning. Great range and pr... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Terrible EU shipping and completely useless customer service! Worst experience ever! You would think that shipping to Denmark/EU would be a simple task, but they managed to mess it up spectacularly.I... Zobacz więcej
What a fabulous experience shopping with these guys. Absolutely delighted with service, product and price. Website quick/easy, defo the best pricing I found, design and quality are superb with al... Zobacz więcej
Unbelievable handle store! Will not buy from anywhere else now for my hardware needs. After scouring the Internet for 2 months and receiving many a parcel with mismatching hardware for my ki... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Window Handles, Window Furniture, replacement of uPVC door handles and uPVC Window Handles are offered by HandleStore.com, the leading double glazing spares supplier in UK
Dane kontaktowe
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Web site really intuitive and rapid delivery
I needed a single handle replacement for a unit with a broken lock. Website was really well set out and intuitive making it easy to choose the correct handle. The Handle arrived within 24 hours of order, and fit perfectly. Great service and would recommend
Good all-round service
Service from this supplier is first class, both from speaking with them directly and ordering items online.
These were dispatched and arrived quickly. Pleased with the quality of the items, having ordered replacement window handles previously and door handles recently.
Fabulous customer service
I needed some replacement handles for our uPVC doors, and after some web searching ordered some from Handlestore.com. The website was easy to navigate with excellent advice on measuring and fitting which as I don't know anything about the subject was really helpful. The price was competitive, and the handles showed up a couple of days later. One was damaged, so I contacted the customer service who responded immediately and asked for photo's which I provided. Two days later a FOC replacement was delivered. That is fabulous customer service and I would recommend this company, and will certainly use them again.
I needed to find a couple of replacement window handles
I needed to find a couple of replacement window handles so looked on line and found Handlestore. The website was easy to use and I quickly found what I was looking for. I placed my order online. The communications were great. My order was placed late on the 13th so I was expecting delivery next week but on Thursday 15th my order arrived in the morning via Hermes. I was very pleased with my purchase and the excellent service provided by Handlestore and Hermes. I cannot fault this company and should I require any handles in future I will not hesitate to use Handlestore again.Superb service A++++++++++++++
Customer Services matter: 5 stars to HandleStore
On 28th Sept I rang www.HandleStore, as I needed advice on 2 products which was dealt efficiently by Claire, who was very helpful and patient with me. I placed an online order which was delivered today 29th Sept at 10.15am by (the ever-amazing Hermes).
HandleStore are a shining example of how Customer Services should be (caring and courteous to clients) particularly in these difficult times. Unlike 3 bluechip service companies, for whom I have been waiting 5 months for a reply to my queries.
Thank you.
Great service
Good website, really fast delivery but most importantly they dealt with a small issue with the order incredibly quickly and with no fuss. I'd highly recommend
Excellent product and fast delivery
Excellent product just as advertised and the delivery was next day. Will use again for sure
Purchased specialist keys from this…
Purchased specialist keys from this company several times and very quick to supply/send.
Website is easy to navigate and find exactly what one is looking for.
Only negative aspect is when you email them their email tone is a bit sharp and not very professional, feels a bit angry!
Brilliant website and great service
Brilliant website, informative and great for the non-expert, made it easy for me to know which handles I needed? Fast delivery. I refitted my house with Espag handles. Minor problem with one of handles resolved without fuss.
They clearly want to safeguard their well merited reputation.
Cockspur chrome window handles, great purchase, sturdy, fast delivery.
Ordered cockspur chrome window handles to update windows. Read the description and not really knowing much about this kind of thing watched the YouTube video as a guide and measured up. Ordered them and they arrived the next day well packaged. Fitted them with no issues and they look great and are very sturdy. Delighted with my purchase. I had already went elsewhere and wasted my time as they didn't fit properly and were more expensive. Overall I definitely recommend handlestore.com and would use again. Good guide online for people to order who are not well versed on DIY, great prices, fast delivery, well packaged. Thank you handlestore.com
Very rude and unhelpful
Very rude and unhelpful, no after sales service over the phone. Placed order 12 days ago, said 3-5 day delivery, no delivery and no contact.
Recommended
Great prices and fast delivery - ordered the locks early in the week and they arrive by the weekend.
Great to have a keyed alike option for patio doors too.
Highly recommend
Great price, delivery and service. Would definitely recommend.
I ordered the wrong size of lock. Followed there advice on there website and returned the original order and ordered the correct size. Refund and delivery went perfect.
Thanks very much
Simply brilliant service
I cannot fault the service I received from Handlestore. I wasn't sure about a replacement window handle but I received a reply to my questions within 24 hours ( and I sent my query on Easter Monday ! )
The advice I was given was clear and easy to understand- they even sent an explanatory video. Colin was simply excellent.
The replacement arrived 48 hrs after ordering and took minutes to fit ( thanks to the explanatory notes I had received )
Would fully recommend.
THE ABSOLUTE WORST CUSTOMER SERVICE AND…
THE ABSOLUTE WORST CUSTOMER SERVICE AND PRODUCTS I HAVE EVER EXPERIENCED AND BOUGHT IN ALL THE YEARS OF BUYING ON THE INTERNET.
SERIOUSLY DON’T WASTE YOUR MONEY. THEY ARE NOT WORTH IT 👎👎👎👎👎👎
Excellent products & service
Ordered handles on Sunday, they arrived on Tuesday and look absolutely lovely on my kitchen cabinets. They are of a great quality. I would not hesitate in recommending Handlestore - great service and excellent products
Faultless service throughout
Ordered replacement window cockspur handles for our new property. They arrived promptly, were easy to fix and improved the look of the windows greatly. There was a slight mark on one of the screw covers but with a quick email to customer services, they sent a replacement straight away. Could not fault their service from beginning to end. Thank you.
No Telephone Support
Ordered a lock from Handlestore which was good value and arrived promptly. I'm not a locksmith but having watched the videos on the Handlestore web site I felt confident enough to install the lock.
I had a problem with the installation and telephoned Handlestore for advice/help but, and this is the issue, you cannot talk directly to someone in support, you have to email them. I managed to sort the problem out myself but it would have been nice to know that I an expert was handy to have a quick chat with. Talking is better as emailing wastes everyone's time and takes much longer.
I would have rated Handlestore five stars if they had a technical support line. Maybe Handlestore is for experts and not simple lay people like me. May or may not order again from Handlestore, depends on how brave I feel.
Ordered bathroom handles yesterday
Ordered bathroom handles yesterday - despatched same day and took delivery today - amazing service from Handle Store - definitely recommend this company - outstanding customer service as well - *****
Highly delighted with the pewter door…
Highly delighted with the pewter door handles, knocker and letter box we purchased from Handlestore Ltd. Their website was easy to navigate, we had reason to contact customer service and they were fantastic to deal with & great communications, delivery was next day. Has made our recycled, ancient front door look better than new.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








