What a joke this is. I ordered a jumpsuit that eventually came and was awful. The sizing was all over the place and the quality was so so poor. When asked for a refund they said you can return to Chin... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The shipping experience has been horrible. Ordered on 26 Jan, shipped 29 Jan still have not received. I would highly recommend against FedEx or this seller if that is the only carrier they use. I'd lo... Zobacz więcej
Excellent quality as ever sadly on of the bracelets does not resemble its picture on line. Bracelet B322AP/21CM looks almost sand coloured but has turned out to be blue/purple which while being pleasa... Zobacz więcej
Absolutely gorgeous bracelet, which my husband loves. He’s had one from here before and it lasted years even without him ever taking it off, which is surprising because it’s leather! So I know they ar... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep jubilerski
- również w kategorii:
- Sklep odzieżowy
Informacje przekazane przez różne źródła zewnętrzne
Hamilton and Lewis is an online jewellery retailer of wedding rings, engagement rings, watch winders and jewellery boxes. Free Delivery. Made in the UK
Dane kontaktowe
4 Blenheim Court, TS17 5HU, Ingleby Barwick, Zjednoczone Królestwo
- 01642 049072
- sales@hamiltonandlewis.co.uk
- www.hamiltonandlewis.co.uk
2,9
Średnia
395 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Order cancelled with no explanation
Order cancelled with no explanation. Still waiting on refund. Very poor service.
26 stycznia 2023
Odpowiedź od Hamilton & Lewis
Seems a little harsh Paul. We placed the order with the supplier as we didnt have stock here only to be told they had now discontinued the item so we cancelled the order and refunded you straight away. We cannot control how long it takes Visa to give the money back to you.
Odpowiedź od Hamilton & Lewis
Thank you
I ordered a ring for my son
I ordered a ring for my son, unfortunately shortly afterwards I had an email saying I was being refunded as they did not have enough stock to fulfil my order, which was a shame as I really liked this particular ring. I think it would be better though if this happened at point of purchase, possibly, you should not be able to order and pay for something, if the product is not available.
1 grudnia 2022
Great service and quality goods
Really good customer service.
Postage was a bit expensive but that would not put me off shopping again.
Ring came in a lovely box and was wrapped really well.
Thank you 😊
10 listopada 2022
Fantastic customer service. Beautiful goods .
I bought a Masonic ring with engraving as a gift. Ring and engraving were absolutely beautiful, unfortunately the ring was advertised as coming in a luxury box. Which it was not, it was a cheap plastic box. I emailed Hamilton and Lewis, and I was given a genuine apology, and within 2 days I have received an absolutely stunning gift box, which complements the ring immensely. Fantastic customer service, I am very happy and will definitely use this company in the future.
14 października 2022
Disappointed.
Disappointed.
Order was cancelled on 06/09/2022,It would be nice if they had stock before offering it for sale.
6 września 2022
Odpowiedź od Hamilton & Lewis
Unfortunately stock levels change over night and we dont get chance to change it our end. Hopefully it wont put you off ordering again
So happy!
Fantastic customer service from Hamilton Lewis, I emailed about a product that was out of stock on their website. They replied swiftly that they had 1 left and that I could buy it from the website now, which I did immediately.
31 sierpnia 2022
Odpowiedź od Hamilton & Lewis
Thank you
Disappointed
Disappointed. Product ordered not in stock ,but took almost a full week before notified.
29 lipca 2022
Odpowiedź od Hamilton & Lewis
Not completely true that though is it. The order was placed late friday night so realistically we couldnt put the order to the supplier until the Monday (25th June). We were told they had no stock on the Wednesday (27th) and cancelled and refunded straight away
Item arrived very quickly and was very…
Item arrived very quickly and was very well packaged
27 lipca 2022
Odpowiedź od Hamilton & Lewis
Thank you
Customer support was very quick and…
Customer support was very quick and responsive to my question.
By the way, I was wondering why you can't have similar ring designs (eg shape of ring head) for the non reversible rings. For instance I liked the square reversible head but wanted a non reversible ring, and those are only available in the round shape
29 czerwca 2022
Odpowiedź od Hamilton & Lewis
Thank you
Quick delivery item well packaged would…
Quick delivery item well packaged would order with them again
28 czerwca 2022
Odpowiedź od Hamilton & Lewis
Thanks
Unfortunately they didn’t have what I…
Unfortunately they didn’t have what I was looking for but the customer service and options provided were super quick and flexible.
7 czerwca 2022
Great Expectation's.
I have been looking for sometime to replace my eight year old leather bracelets, been scrolling through lots off sites & I made the best choice for my replacements. Cheers Rob
28 maja 2022
Odpowiedź od Hamilton & Lewis
Thank you
Excellent quality ring as describedRing
Excellent quality ring as described. Arrived within a few days of ordering.
A very efficient service, thankyou.
19 maja 2022
Odpowiedź od Hamilton & Lewis
Great stuff
Odpowiedź od Hamilton & Lewis
Thanks
Cannot recommend this store enough
Cannot recommend this store enough. Orders, even emailed for time scales and had a response 10 minutes. Super helpful and the quality of the jewelery if fantastic.
6 maja 2022
Odpowiedź od Hamilton & Lewis
Thanks
Wolf double watch winder is great
Wolf double watch winder is great. Thank you.
18 kwietnia 2022
Opinia niezależna
Odpowiedź od Hamilton & Lewis
Glad you like it
Very happy with both the order and the…
Very happy with both the order and the price. I had to contact them for shipping confirmation and received a prompt response:)
15 kwietnia 2022
Odpowiedź od Hamilton & Lewis
Great
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.