Grind Recenzje 

Fast delivery, great Miffy set!

Purchased purely for the Miffy coffee tin, the iced coffee cans are nice and aesthetically pleasing to the eye however, the Miffy tin came slightly dented on the sides due to lack of protection in the box it had been delivered in so I was a little let down. I managed to smooth out the worst of it but in certain light you can still see it so I was pretty disappointed.

Miffy cafetière is gorgeous and arrived so quickly - amazing service and very pleased.

The dark roast and iced coffee (pistachio) tinnies are delicious and the freebies are a nice touch. I'll be ordering again.

Love my Grind Miffy tin, makes my coffee even more special

Loved it! The coffee is gorgeous and the Miffy set is soooo cute!

Love this Miffy Grind collaboration. Bought for my daughter to take to uni. Great quality items and speedy delivery!

Excellent pod coffee machine. Minor gripes are it being a bit noisy and the water tank gauge not being easy to see. But the best machine we’ve ever had.

Great Miffy tin, great coffee, fast delivery.

brought for a friend excellent coffee

Got everything I needed

Love the Miffy collab- 2 of my favourite things: Miffy and Grind coffee. A perfect partnership!

Exactly as pictured really fast delivery and great tasting coffee

We love Grind Coffee, we finally feel like we’ve found the perfect coffee, we signed up to the monthly subscription and even purchased extra items along the way. However we’ve decided to cancel hence the 4 and not 5 start due to the price going up from £22 to £27, I find this unacceptable and unfair to people that are repeat customers on a subscription, especially now we have subscribed to the same coffee on amazon for £22 and sometimes even cheaper when offers come about.

I ordered my ground coffee on line and it was delivered within days. Fabulous coffee, fabulous service thank you

I ordered coffee - you delivered coffee. What more do you want me to say about an order? I haven’t yet tried the coffee so I can’t yet comment on its quality, but that’s not what you asked.

Ordered the Pokemon reusable coffee cup on 6th August 2026. Cup was delivered today 11th August 2026. The quality of the finish on the cup is really poor. The paint is scratched all over the cup with small dents on the underside and around the base. There are noticeable scratches around the top of the cup where it looks as though the cup has been used previously. The functionality of the cup is fine. The finish for what is supposed to be a brand new cup is really poor. A disappointing purchase.

Update* 16th August 2026. Raised the issue with customer services who responded exceptionally quickly (within 30 minutes), very easy to deal with and even posted out a new cup without being asked. Cup arrived in much better condition although still a few very minor scratches. Definitely no where near as prominent or as bad as the first. Might be a manufacturing issue with the paint if it is a special edition colour. Regardless updating the rate to a 4 based on the excellent customer services.

The service etc was v.good but the coffee was very strong and not to my taste. I especially completed your 'find the brew for you' quiz and I ordered the recommended coffeee [the more expensive speciality one] and it was far to strong. Have now sourced an alternative blend - Waitrose No. 1 - so will not need any more from yourselves.

The service and quality from grind is outstanding and I have had several orders always surpass expectations
Many thanks

My machine worked and seemed to have an additional silicone part that sat behind the capsule drawer, I wasn’t sure why it was there but it was so I left it. It’s used in a luxury holiday let and was in perfect condition, was 1year old but only used for 6 of those months as we hadn’t opened. After cleaning one day the silicone piece was missing so I contacted Grind to ask for help! They were initially very helpful and said for me to send it back… bearing in mind the silicone bit just pushed in, I was told the whole brew unit needed replacing. I was worried about it getting damaged but they assured me it would be fine. I paid for this fix as out or warranty work, when I got it back the spout head fell off and the machine was scratched, dented and unrecognisable compared to what I sent. I’ve checked it over and it appears the whole outer casings are not my original ones. It’s clearly a very used machine. They said it was damaged in transit, but I’ve provided photos and the box and protective carton packaging that’s shaped to fit the machine, was in perfect condition. They then are saying as it’s out of warranty they can only send me a reconditioned machine or refund my cost for the repair. I’ve been trying to resolve this since March! Leaving me no choice but to buy another machine. They ignore my emails and when they do reply just keep saying it’s out of warranty! But I paid for out of warranty work, which was simply a piece of silicone that just pushes in! I don’t
Believe this silicone piece should have been in the machine in the first place. The returned machine doesn’t have it in there, so what exactly did the machine need to be sent back for? Never have I dealt with this before. No telephone number businesses are a nightmare, as it allows them to ignore you. They haven’t even said they are investigating it further and would I mind waiting etc, which I wouldn’t mind. I believe I have now lost my repair money and had a machine that’s been used a handful of times, at a very significant cost to me. Extremely disappointed and would ask for the owner to look into this, it looks like someone’s taken a hammer to it!! Not only that, but the coffee spout coming off is so dangerous, if that fell off during the hot coffee pouring, I would likely have a law suit from my guests. I’ll be waiting for you to resolve this! The only resolution that would be fair, is a new machine, not a reconditioned one. As I said before, I now believe the silicone part wasn’t needed, therefore this whole situation didn’t need to happen! The machine was working, so why on Earth don’t you take responsibility for your staff damaging my product and put right your wrong.