I had a missed payment on my insurance policy and I clearly explained the situation to Penny she has been so helpful over the process and put me through to speak to finance team also she has explained... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The customer service representative I spoke to on Wednesday, lady called Rebecca, was absolutely fantastic. She was professional, helpful and very pleasant to speak to. She resolved all my issues, a... Zobacz więcej
My issue was unusual & hard to explain however Chevin listened to what i had to say & resolved it quickly even though i was in a different country at the time of the call. Chevin had the patience & in... Zobacz więcej
Courtney from finance has been a fantastic help today swapping from personal to business emails and accounts and helped to out to put my mind at rest regaurding payments and helped changed payment dat... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 42% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Zoe was very helpful
Zoe was very helpful, very polite & so easy to talk to.
Very friendly good staff Lewis his name…
Very friendly good staff Lewis his name was sorted my problem out asap better than using portal thank you
Spoke to Courtney regarding payment date
Spoke to Courtney who is an absolute gem. Very polite and answered all my queries & provided me with crucial information very efficiently!
Credit to the company. Thank you!
Car insurance
I spoke with Lewis today about my car insurance and he was very helpful and polite. Got my query answered right away with the help I need.
Would highly recommend
Phoned up as I had to change my dates…
Phoned up as I had to change my dates of payments. Spoke to a girl called Penny and she helped me. She was very polite and talked me through everything I needed to do. Amazing
Phoned this morning to change my…
Phoned this morning to change my payment date spoke to a lovely lady called lillian who was very helpful and was no trouble at all
Resolved payment issue
Tom was really helpful and quick to resolve my payment issues. The service was very satisfactory. Thanks.
This was my first time getting in…
This was my first time getting in touch, and hands down, it’s been one of the best customer service experiences I’ve ever had! Christine is an absolute legend. She guided me through every step of the process with patience, professionalism, and genuine care. I couldn’t be happier with the experience. Christine is a real credit to the team, and I’m absolutely delighted with the service I received. Outstanding from start to finish!
Fantastic customer service very…
Fantastic customer service very understanding and helpful
Spoke to Sam every helpful and…
Spoke to Sam every helpful and understanding.
Extension
I contacted them regarding an extension, and Zoe was absolutely amazing. She was kind, patient, understanding, and genuinely compassionate throughout the conversation. What stood out most was that she went above and beyond her role by taking the time to let me know about the support available to help me cope with the bereavement I have recently experienced.
During difficult times, a little kindness and understanding can make a world of difference, and Zoe showed exactly that. She made me feel listened to, supported, and treated as a person rather than just another customer.
Employees like Zoe are a real credit to the company. Customer service like this deserves to be recognised, and I sincerely hope her efforts are acknowledged. Thank you, Zoe, for your kindness and for making a difficult time a little easier. Outstanding service!
Sarah was very helpful and non…
Sarah was very helpful and non judgmental
Amazing Highly Recommended spoked with…
Amazing Highly Recommended spoked with Chevin Today she was very clear & Concise answered all the questions very politely.
I spoke to Christine she was really…
I spoke to Christine she was really helpful and made it stress free really good experience
Christine was more than helpful
Christine was more than helpful, she made my experience not one bit stressful and helped me resolve my issue quickly.
Lilly and dan absolute dream - world class staff to have on your team
Lilly and dan were brilliant. I could recommend anyone else. I will be asking for them in the future if i have any issues. Dream to deal with. Thankyou so much for the help!!
I had a great experience
I had a great experience! Courtney provided a great customer service! Thanks
Sam in the finance department was very…
Sam in the finance department was very helpful!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








