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Got You Covered Recenzje 

4203
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I spoke to Finn Hamsher today to get a new insurance quote. Finn was very resourceful and patient with all my questions about my insurance process. He was very knowledgeable and helpful with all my qu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very efficient telephone completion of house insurance. Questions answered and further contact by the company to the underwriter to clarify points raised. As with all insurance brokers it’s if you m... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I just want to thank Aston Dias who went above and beyond for me to get an absolute amazing quote for my new car. He’s customer service and his willingness to help and assist you with every little con... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Who knew renewing car insurance could actually be enjoyable?! I had a really lovely conversation with Bradley S from the renewals team. He was friendly, knowledgeable, genuinely funny and s... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik ubezpieczeniowy
  2. również w kategorii:
  3. Agencja ubezpieczeniowa

Napisane przez firmę

Got You Covered is a UK insurance broker established in 2017. Based in Twickenham, we have a team of 140 employees and help customers across the UK find car, van and home insurance. We specialise in helping people whose circumstances can make affordable insurance harder to find. This includes car and van insurance for drivers with previous motoring convictions, past claims or a low no-claims bonus. We also arrange home insurance for homes at risk of flooding, as well as unoccupied, listed and let properties. Our work has been recognised across the insurance industry. In 2026, we won the Insurance Collaboration Award at the British Insurance Awards and were named Personal Lines Specialist Broker of the Year at the National Insurance Awards. We were also named one of the Top 100 UK Brokers. Got You Covered Limited is authorised and regulated by the Financial Conduct Authority, firm reference number 771679. Customers can contact our friendly UK-based team by phone or through our website. We offer annual and flexible monthly payment options, with payment by Direct Debit or card. Whatever your insurance needs, our friendly UK-based insurance professionals have …Got You Covered!


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 98% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(4203)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1562

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Got U covered

Sol, the agent was amazing and was very professional and knowledgeable and helpful. Got me a good deal on my insurance, very pleased

9 września 2026
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Odpowiedź od Got You Covered

Hi there,

Happy to hear Sol was able to secure a great price on your insurance! Thanks for the 5 stars!

All the best,
GYC.

Oceniono na 5 z 5

The advisor Simon went out of his way…

The advisor Simon went out of his way to find me the best deal possible, going back to the underwriters to argue my case a few times. An absolute credit to the company.

14 września 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Daniel,

Happy to hear Simon was able to go the extra mile to find you the best deal! Thanks for the 5 stars!

All the best,
GYC.

Oceniono na 5 z 5

Customer Service

Customer Service

9 września 2026
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Odpowiedź od Got You Covered

Hi Victorita,

We're always happy to help! Thanks for the 5 star review!

All the best,
GYC.

Oceniono na 5 z 5

Called today to enquire setting up…

Called today to enquire setting up insurance.
I was helped by a lovely lady named Isabelle.
Fantastic service very patient and understanding, extremely professional. Helped me correct a couple mistakes I had made never once was irritated about this was extremely helpful and understanding.
Fabulous service would definitely recommend.
Very lucky to have a great colleague.
Thank you for your help

15 września 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Robyn,

Happy to hear Isabella was able to help! Thanks for the 5 stars!

All the best,
GYC.

Oceniono na 4 z 5

Had a long chat with Calum who was very…

Had a long chat with Calum who was very helpful. Best quote after a day of looking.

14 września 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Kevin,

Pleased to hear Calum was able to secure a great deal on your insurance! Thanks for the positive feedback!

All the best,
GYC.

Oceniono na 1 z 5

AVOID!!

AVOID!!! worst company I have ever been with in my 13 years of driving! Rang up on a Saturday after being on hold for an hour to be told they are to busy and I have to call back Monday. Monday today and I have been sat on HOLD 3 HOURS!!! absolute joke, I will be cancelling my policy as soon as I can, can’t collect my new van until change of details, yet can’t get through to change it? Asked on the phone on Saturday if i can do it online via portal, to be answered with “I don’t know ring back Monday”

WORST COMPANY EVERY!!!!

14 września 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Jordan,
We’re very sorry to hear about your experience and the unacceptable wait times you’ve faced. We understand how frustrating this must be, especially when you’re unable to collect your new van. Please can you email admin@gotyoucovered.com with your policy details so we can look into this for you and resolve.
Best regards,
Olivia at GYC

Oceniono na 5 z 5

I'm delighted to renew my policy for another year

I'm delighted to renew my insurance through GYC for another year; their premiums are always competitive, while providing a tailored policy that meets my requirements, and their customer service is always exceptional. I believe this is now the fourth time I've reviewed GYC on Trustpilot; I've used them for several years, and I've always been incredibly happy with their service. Today, I spoke with the lovely Matt; he called to remind me my policy is due for renewal soon and, as today was my first day back from holiday, he pre-empted the reminder I'd set for myself to call to GYC this afternoon. Although I was unable to speak with Matt when he first called, I asked if he could call back at a certain time, which he did, as promised. We had a thorough conversation about the new insurance policy, and I renewed with GYC once more. I have no hesitation in recommending GYC to others, and will likely continue to renew with them in future. Many thanks again for all your help today, Matt; you're a star!

14 września 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Maya,

Thanks for the 5 star review! Really pleased to hear you've opted to stick with us for another year and that Matt was able to provide a positive experience while renewing your policy!

All the best,
GYC.

Oceniono na 2 z 5

I waited over 60 minutes to speak with…

I waited over 60 minutes to speak with some body about my paper work regarding my car insurance policy they still didn't answer the phone to me

14 września 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Jon,
We’re sorry to hear about your experience. We were experiencing high call volumes at the time, but we understand how frustrating it is to be left waiting. We appreciate your patience and apologise for the inconvenience caused.
Best regards,
Olivia at GYC

Oceniono na 1 z 5

First time i called this company to set…

First time i called this company to set up an insurance quote for my car. Everyone is talking about how great the agents were to speak to. I waited over an hour on the phone and finally gave up, more than an hour just to speak to an agent. And that, i would have been a potential new customer. What a joke. Dont advertise your quotes if people cannot even get in touch with you. Made me feel like i rather pay more than wait an hour for a cheaper deal. And thats exactly what i did. Less anxiety and more action.

12 września 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Saima,

We’re truly sorry to hear about your experience and, in particular, the unacceptable wait time you experienced when trying to speak with one of our agents. We appreciate you taking the time to share your feedback. We’re continually working to improve our service and make sure customers can get through to us when they need to. We’re sorry we didn’t provide that experience for you. Thank you for giving us the opportunity to quote for your insurance, and we’re genuinely sorry we didn’t earn your business on this occasion.

All the best,
Olivia at GYC.

Oceniono na 5 z 5

Thank you to jamie what a toplad he was…

Thank you to jamie what a toplad he was went the extra mile for me really appriciate it polite young man thank you much appriciated wish you all best mate
Rizwan.

11 września 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Rizwan,

Thanks for the 5 star review! Pleased to hear Jamie was able to help!

All the best,
GYC.

Oceniono na 5 z 5

Appreciation

Hi
Mr Simon thanks for the hepl

10 września 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Said,

Happy to hear Simon was able to help you get set up! Thanks for the 5 stars!

All the best,
GYC.

Oceniono na 5 z 5

Quick and easy car insurance renewal…

Quick and easy car insurance renewal minimal fuss and everything explained clear and easy.

Fantastic! Thankyou

11 września 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Carl,

Happy to hear Kit was able to process your renewal with minimal fuss! Thanks for the 5 stars!

All the best,
GYC.

Oceniono na 5 z 5

I got my vehicle insurance today with Aston Dias

I got my vehicle insurance today with great assistance from Aston Dias. He was so helpful and made me feel heard, making sure I was reassured throughout the call and any questions I had which worried me, were answered. It was like talking to somebody I knew, someone I could trust. His energy was impeccable. Aston, if you’re reading this, I’d just like to let you know you’ve been amazing - continue delivering great customer service skills. You’re shininggg ✨ 🌟 Best Wishes Aliya 🥰

11 września 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Ailya,

Really happy to hear Aston could go the extra mile to provide a positive experience while setting up your policy! Thanks for the 5 stars!

All the best,
GYC.

Oceniono na 5 z 5

excellent service very helpful and most…

excellent service very helpful and most important he listened to what i needed well done Sol credit to your company

11 września 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi David,

Thanks for the 5 stars! Pleased to Sol was able to help!

All the best,
GYC.

Oceniono na 5 z 5

I have used Got your covered for number…

I have used Got your covered for number of years for property insurance and they make it so clear and straightforward. On the current renewal Alice was so helpful and in a time of generally poor customer experience gave a 5* service. Excellent. Thank you Alice

2 września 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Phyllis,

Thanks for the 5 stars! Happy to hear Alice was able to provide a positive experience!

All the best,
GYC.

Oceniono na 1 z 5

Been waiting to speak to someone for…

Been waiting to speak to someone for nearly 3 hours for a change of vehicle on the policy after purchasing a new vehicle, had to find someone to collect my son from school, because couldn’t drive without being insured ridiculous

9 września 2026
Opinia niezależna
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Odpowiedź od Got You Covered

Hi Ahmad,

We’re really sorry to hear about your experience. We have been experiencing exceptionally high call volumes, but I appreciate that this does not make your experience any less frustrating. Unfortunately, I’m unable to locate your policy details from the information provided in your review. Please can you email your contact number to admin@gotyoucovered.com and I’ll contact you directly to discuss what happened. We’re sorry for the inconvenience and hope we can put this right for you.

Best regards,
Olivia at GYC.

Oceniono na 5 z 5

Amazing service

Amazing service. Fast and reliable. Good quotes highly recommend!

9 września 2026
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Odpowiedź od Got You Covered

Hi Ali,

Pleased to hear Ben was able to promptly process your renewal! Thanks for the 5 stars!

All the best,
GYC.

Doświadczenie Trustpilot

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