GO Outdoors - Swansea Recenzje 

2732
•
Wynik TrustScore: 5 na 5

4,8

Bran Close, Llansamlet, SA7 9DE Swansea, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Almost always use Go Outdoors for my gear. Aside from a great selection of kit at decent prices, customer service & backup is always top notch. I returned a pair of boots today which I purchased in Ap... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sites go outdoors today with my family and the experience I had today was far from what I expected. Sofia and Nicole are very polite, kind and caring with customers and can see that they work very ha... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Tim was very patient, helpful and informative, taking time to make sure we found the right walking boots for our daughter. Thank you for your help!

Reakcja na opinię

Oceniono na 3 z 5

Click and collect notifications still not working. Both my previous orders showing 'preparing your order' so just went to the store to check and on both occasions my stuff was there waiting for col... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. również w kategorii:
  3. Jeździectwo
  4. Klub wspinaczkowy
  5. Sklep dla biegaczy
  6. Sklep rowerowy
  7. Sklep z odzieżą aktywną

O GO Outdoors - Swansea

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Bran Close, Llansamlet, SA7 9DE, Swansea, Zjednoczone Królestwo

  • 01792 966114

4,8

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(2732)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36 939

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

2 lovely members of staff with excellent customer service.

I have been served by the same members of staff twice in the last week. Both times Max was so helpful and very knowledgeable. Nothing was too much trouble for him. Excellent customer service !!! I have also been served by Nicola on the till both times. Again she was very friendly, helpful and knowledgeable and made a fuss off our 2 staffy pups :)

3 marca 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 4 z 5

Swansea branch are always helpful and…

Swansea branch are always helpful and not pushy with sales. Good to deal with even when returns are involved.

28 lutego 2026
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Amazing Staff …

Bryan a member of your team guided me into becoming a member so as I was able have discount . Very helpful and totally dedicated to pleasing customers . Then I was served at the till by Emelia , who was also very helpful and also dedicated to pleasing customers . 10/10 to you both x

4 marca 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Nicole and Sofia gave excellent service…

Nicole and Sofia gave excellent service and were very helpful!

1 marca 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Tom have a lot of good advice for boots

Tom was really helpful in advising which hiking boots might be better for me and I was there for 2 hours trying them all on so the poor guy did spend quite a lot of time getting me different boots(!). He also got me to register my car for the parking as he was aware I'd been there sometime which would have saved me a nasty shock.

27 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Been in a few times trying out walking…

Been in a few times trying out walking shoes, nothing was too much trouble.

Staff helpful and friendly.

25 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very helpfull

I called into the swansea store today to purchase a replacement pole for my vango tent. I was served by Cameron who was very helpfull, informative and polite, I got the pole I needed and made my way down to the tills where I was greeted by nicola who again was really polite. Great service around by both concerned definitely recommend this store as they have a great selection of products and well displayed.

22 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great store

Great store

21 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Amanda, Swansea store = great!

Amanda was great, even at the end of her shift, still happy and helpful.

19 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I was served by a lovely lady called…

I was served by a lovely lady called Amanda. Her service was outstanding very chatty and had a lovely smile with the service which was five star

19 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Fishing department is well stocked and…

Fishing department is well stocked and the staff are brilliant.

19 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Nice service by Amanda

Amanda was very nice nice, our discounted items came at full prize and Amanda resolved the issue quickly and efficiently. Thank you!

17 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Went to go outdoors swansea and Amanda…

Went to go outdoors swansea and Amanda was at the checkout and was friendly and helped us join the membership to have discounts.

17 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Polite staff and very helpful

Polite staff and very helpful

10 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Popped in for an upcoming Pyrenees…

Popped in for an upcoming Pyrenees climb to grab some kit. Mark’s knowledge and experience were immensely valuable and Nicola on the till was lovely with local food recommendations and directions. Brilliant staff 👍🏼

13 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

10/10 Service

I popped into the store to drop off an EVRI return and the new label printer worked first time. Amanda was quick, friendly, and efficient. While I was there, I asked about an item I’d seen online—Sara was really helpful and grabbed it from the stockroom straight away. Amanda then served me again at the till and, once again, the service was excellent. 10/10 overall.

12 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very helpful employee

Went in to Go Outdoor Swansea today and an employee, whose name unfortunately I didn’t catch, went above and beyond. He was a middle aged man restocking the rucksacks who noticed me and my friend browsing.

He went out of his way to inform us of all different options and price ranges available to us and which were suited to different uses.

I chose one out and tested it with the weights available as well as some other options. And settled for one of his suggestions.

A class service from this gentleman.

12 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I have to say I received first class…

I have to say I received first class service from Tom today in Go Outdoors, Swansea. He was very helpful, knowledgable and went out of his way to fix my bike for me and gave first class advice. He is a real credit to the Company

11 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Teagan was wonderful on the till really…

Teagan was wonderful on the till really quick and friendly. Tom helped my wife and I on a shoe purchase and Karac the duty manager was also really friendly and made our experience really enjoyable. A lovely store with really friendly staff.

5 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent service from Nicola

Excellent service from Nicola! Also great advice from Karac!

4 lutego 2026
Opinia niezależna
Logo GO Outdoors - Swansea

Odpowiedź od GO Outdoors - Swansea

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Doświadczenie Trustpilot

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