Almost always use Go Outdoors for my gear. Aside from a great selection of kit at decent prices, customer service & backup is always top notch. I returned a pair of boots today which I purchased in Ap... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Sites go outdoors today with my family and the experience I had today was far from what I expected. Sofia and Nicole are very polite, kind and caring with customers and can see that they work very ha... Zobacz więcej
Reakcja na opinię
Tim was very patient, helpful and informative, taking time to make sure we found the right walking boots for our daughter. Thank you for your help!
Reakcja na opinię
Click and collect notifications still not working. Both my previous orders showing 'preparing your order' so just went to the store to check and on both occasions my stuff was there waiting for col... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep turystyczny
- również w kategorii:
- Jeździectwo
- Klub wspinaczkowy
- Sklep dla biegaczy
- Sklep rowerowy
- Sklep z odzieżą aktywną
O GO Outdoors - Swansea
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
Bran Close, Llansamlet, SA7 9DE, Swansea, Zjednoczone Królestwo
- 01792 966114
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Needed new walking shoes
Needed new walking shoes. Was helped by a store assistant Tim who took the time to listen to what I wanted and recommended footwear that would do the job. He advised on the merits of the different brands including durability and reliability over different terrains. Bought two pairs with a view to deciding on the right pair at home. Tim explained the returns policy. Very happy with my purchases.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
The service from Amelia was impecable…
The service from Amelia was impecable the time and patiance she had with us on Sat April 4th,
4 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Go outdoors in Swansea is a excellent…
Go outdoors in Swansea is a excellent shop.Staff are really helpful.
31 marca 2026
Odpowiedź od GO Outdoors - Swansea
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Max was very helpful in helping us to…
Max was very helpful in helping us to choose walking boots for my son Duke of Edinburgh gold expedition. He was very informative and knowledgable. On another occasion he was most helpful when I returned to the same store wanting a refund on an unopened sleeping bag.
13 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Been served today by Corey and Sarah
Been served today by Corey and Sarah. Excellent service would give 10 stars if possible.
Dawn Slee
10 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Staff was really friendly and helpful…
Staff was really friendly and helpful Nicola was absolutely the best so helpful and was a pleasure to talk to
10 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Super Sara
Had an issue today as all systems said my card had expired but I was 100% sure I had renewed it. Sara who I guess was some sort of supervisor came down, and was very calm and helpful and from working out the date I renewed it, and the items I bought that day, she was able to track back and find that card was paid for, but not linked to my card already in system, hence the issue. Thanks Sara for your help and patience in resolving the at GO Outdoors Swansea branch
9 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Amazing service
Amazing service - staff willing to go above and beyond.
7 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Lovely store able to see the products…
Lovely store able to see the products assembled to properly assess the space was great. Served by Nicola who was very helpful, polite and friendly, many thanks
6 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent staff and products
6 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Found the exact products we came for…
Found the exact products we came for and was served at the till by Will - who was veey helpful. What an excellent representative of thr go outdoor company. Efficient, friendly and polite.
4 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great value and customer service
Will was a really helpful with choosing my first climbing harness - great value as well
28 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Fantastic service
I was served by a young lady called Teagan today, she was lovely. Very polite and welcoming.
24 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Nicola was an absolute star
Nicola was an absolute star! so helpful and made my first experience in the shop a pleasant one.
22 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Swansea
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Go Outdoors Swansea, always a pleasure
Go Outdoors Swansea has always been a pleasure to visit. Staff are so happy to help and assist wherever they can, they have a great knowledge of the products on offer and they're always happy to give the dog a treat. I will continue to be a regular customer of this store.
17 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Teagan went above and beyond the day…
Teagan went above and beyond the day we attended. With the help and support that we needed,plus what we received was 💯
11 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
The girl who served my so patient and…
The girl who served my so patient and professional.
11 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Always an amazing experience here in…
Always an amazing experience here in the llansamlet store thanks to the team and to Tom for great service today!
11 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I will be a returning customer at Swansea store.
Amanda was very helpful. Simon the store manager was also full of knowledge and showed many products that we were interested in. Very good experience shopping in the Swansea store.
4 marca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Swansea
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.