Excellent store and, at this time of the year, loads of great bargains. Staff were extremely friendly, polite & helpful. I was served by “Rory” who gave me great advice on the items I purchase... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Excellent store and, at this time of the year, loads of great bargains. Staff were extremely friendly, polite & helpful. I was served by “Rory” who gave me great advice on the items I purchase... Zobacz więcej
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Spoke with James who was exceptional in his manner and went above and beyond with customer service ensuring I was entirely happy. Polite and curteous and could not do enough to help. First class ser... Zobacz więcej
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Had no confirmation that my order was waiting to be collected and part of the order was missing Staff in the store couldn’t sort it out I had to email customer service and still not had a response. B... Zobacz więcej
We went in store to spend a gift voucher we'd had for Christmas and managed to find everything we wanted, in stock and within budget. Tom served us at the till and he was such a nice lad, polite, happ... Zobacz więcej
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Napisane przez firmę
Napisane przez firmę

Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very positive experience in store, especially at the till. I was served by Tom who was extremely welcoming and patient, especially as I was struggling with two restless kids! Thanks Tom!

Odpowiedź od GO Outdoors - Stoke
Kyle was exceptional in guiding me towards the osprey rucsack that best suited my needs. I was hesitant to go for the nebula but he reassured me in both the quality of the product and the fit. Genuinely appreciated his support! ☺️

Odpowiedź od GO Outdoors - Stoke
Headed straight here from work to get a changing robe I saw last time I was in! Got to the check out and was greeted by Harry who was bubbly and had a big smile on his face. Really brightened my day after work stress. Great asset to the team and just an overall lovely person! Thank you

Odpowiedź od GO Outdoors - Stoke
great selection of stuff, really nice and open layout too, decent prices especially if you’re a member
tom was super patient and helpful when my membership was going awol at the till as well, lovely dude

Odpowiedź od GO Outdoors - Stoke
Thanks to Paul, our shopping experience for a beginner angler, was a learning experience and a pleasure. Paul was not only knowledgeable but also very patient. He explained everything to my son and even took time to draw diagrams to help explain things even better. He found everything we needed. Nothing was too much trouble.
We will definitely be returning. Thanks again. Paul is a definite asset to your store.

Odpowiedź od GO Outdoors - Stoke
Josh and Harry know their products and what quality customer service looks like. Nice one, Gentlemen.
Thank you for the advice and customer service experience today. Quality.

Odpowiedź od GO Outdoors - Stoke
Always like shopping in Go Outdoors. Fantastic member discounts, friendly and knowledgeable staff. I was served by Tom on my last visit, who went above and beyond to answer my questions on Hiking, compasses and maps. 😊😊😊

Odpowiedź od GO Outdoors - Stoke
Kyle was amazing at helping with the cycle scheme and ensure long the bike was ready for me to collect. Very good member of staff should be a sample to the rest of :)

Odpowiedź od GO Outdoors - Stoke
The staff were so helpful and resolved out online order and purchase issue. They really sorted it out quickly and efficiently. Tje atempts to sort this out on line were hopeless we filled in a form and never got a response and when calling I was not prepared to wait 25 minutes and tried on several occasions - thanks again to the 2 great staff at the store for Helping us.

Odpowiedź od GO Outdoors - Stoke
I was looking for a Jetboil fast cooker and was served by Kyle and Niamh who were both very helpful and made my shopping experience very easy.

Odpowiedź od GO Outdoors - Stoke
Rory served me at Festival park Go Outdoors, he was pleasant, chatty and very helpful

Odpowiedź od GO Outdoors - Stoke
the hole thing from start to finish was good and it was smooth ride thanks

Odpowiedź od GO Outdoors - Stoke
Tom was excellent in solving our issue re an online order. Very profesional

Odpowiedź od GO Outdoors - Stoke
Still waiting for a refund over a week ago sent email let’s see if I get some answers why

Odpowiedź od GO Outdoors - Stoke
Today I visited Go Outdoors to purchase items for a long hike. Staff were brilliant! Special mention to Rory who helped me find lost bits for my walking poles and to the assistant (male, but didn't get his name) who helped and advised me on a number of items from sleeping bag liner to water bottles. Thank you 😊

Odpowiedź od GO Outdoors - Stoke
Amy was such a great help! Very helpful and kind

Odpowiedź od GO Outdoors - Stoke
Had the pleasure of meeting Theresa on the sports footwear department.
Nothing was too much trouble for this lady .
Helped me choose a pair of running trainers.
I’m struggling with plantar fasciitis at present so needed to choose the most comfortable pair .
Theresa was very knowledgeable & valuable experience helping me choose a pair of Brookes which I am happy with ,
Thanks Theresa

Odpowiedź od GO Outdoors - Stoke
Great service from Tom . Really pleasant ☺️

Odpowiedź od GO Outdoors - Stoke
We visited Go Outdoors last Friday and purchased a Eurohike Rydal 500 tent. We returned this evening to purchase camp beds and sleeping bags, and when we got to the till, we noticed there was an offer on.
I asked whether the offer had been running last week when we purchased our tent, and I was told that it had. Unfortunately, we hadn’t been offered the promotion at the time.
Chelsea, who was serving us at the till, spoke to Clare, and I have to say they were both extremely quick and helpful in resolving the situation. They arranged for us to receive the offer, which we really appreciated.
Thank you so much to Chelsea and Clare for the excellent customer service. It was lovely to have our issue dealt with so efficiently and professionally.
I will definitely look forward to shopping with you again soon! ⭐️⭐️⭐️⭐️

Odpowiedź od GO Outdoors - Stoke
Really good experience at GO Outdoors today. Clare Cowie was brilliant — really friendly, helpful and took the time to help us find what we needed. Nothing felt like too much trouble.
Great customer service and definitely deserves a mention. Thanks Clare!

Odpowiedź od GO Outdoors - Stoke
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.