The internet was down when I called for my order. They explained they were unable to take payment, stated that I’d already paid but unfortunately not able to scan. Rang Customer Service and... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęFox Valley Retail Park, S36 2AB Stocksbridge, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Went in for children’s coats for back to school and was serviced by Heidi &Eleanor and I was blown away when she explained to me everything about washing them because I had no idea waterproof coats ne... Zobacz więcej
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Staff were so helpful and friendly. They were very knowledgeable and offered advice only when I asked for it, which is exactly what I want when shopping. Anna and Penny were great. Luckily Stocksbri... Zobacz więcej
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Ethan n Eleanor @ stocksbridge Very helpful as we couldn’t find my membership so I paid for new one.. then noticed I had a fob on my key ring.. The stores in Norwich that set me up put my address i... Zobacz więcej
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Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Stocksbridge
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
Fox Valley Retail Park, S36 2AB, Stocksbridge, Zjednoczone Królestwo
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service and advice by Lauren…
Excellent service and advice by Lauren at Stockbridge . Knowledgeable and friendly
2 maja 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Effficient and friendly
25 kwietnia 2026
Odpowiedź od GO Outdoors - Stocksbridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent customer service
I bought some new walking shoes and I have awkward feet so it isn't straightforward! The staff, Penny & Steve, were friendly and helpful and really took the time to help find the right pair for me. Penny in particular spent a lot of time searching out possible pairs of shoes and was very patient. She made it an enjoyable experience!
26 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Josh was very helpful at finding us a…
Josh was very helpful at finding us a boot for us very patient and kind. Penny was lovely at the till
27 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Went in the fox valley store today
Went in the fox valley store today, for my first pair of hiking boots ever. Great service and knowledge by Steve. Thank you
25 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Staff are great
I was served by Andy who was very helpful and knowledgeable about selecting suitable walking shoes to suit my requirements. The only negative thing is that the lift is broken meaning that I had to leave my wife, who uses a wheelchair, downstairs whilst I went to the footwear department.
24 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Penny was very helpful and most…
Penny was very helpful and most pleasant, giving us great advice in a professional manner
24 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful staff
23 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Great apart from collecting
Great apart from collecting, I had to ask a member of staff to be served at the collection point, which took to long.
16 kwietnia 2026
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Helpful and friendly
Helpful and friendly. Helped me find what I was looking for. ( Which was trickier than we thought it would be.) Thanks, Penny.
23 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
DoE equipment for my son
Went for some equipment for my sons DoE, excellent advice (backpack and mattress in particular), which is not so common these days, and friendly service from a number of staff.
18 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service at Fox Valley branch
Went into the Fox Valley branch at Stockbridge looking for rucksacks. Got great service from Penny and Lauren and found exactly what I needed. Thanks again 👍🏻
18 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great choice of waterproof coats
Great choice of waterproof coats. The assistant Jo was really patient & friendly.
1 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Extremely helpful & friendly Staff
I went to Go outdoors to return a parcel and a lovely lady called Penny served me,She was
really helpful and friendly
16 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Fantastic Service
Fantastic service from Niki and Steve at the Fox Valley store. Very knowledgeable when we were choosing our walking boots. Great tips and advice given.
11 września 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Assistant Penny was very helpful told…
Assistant Penny was very helpful told me about a buy one get one have price offer that I didn’t notice
14 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fantastic range of high quality outdoor…
Fantastic range of high quality outdoor equipment.
Great service by Steve and Penny
10 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Pleasant and helpful service from Josh…
Pleasant and helpful service from Josh and Heidi (the latter providing friendly & clear directions to the product I wanted).
13 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Heidi took time to ensure I had the…
Heidi took time to ensure I had the best walking shoes for my purpose and vegetarian (no leather/suede). Heidi and Lucy were top stuff. Very happy customer.
11 kwietnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.