Fantastic customer service from start to finish. Staff are very knowledgeable and the lady went above and beyond to help. Highly recommend a visit to Stocksbridge, other stores "local" to me in Bar... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęFox Valley Retail Park, S36 2AB Stocksbridge, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ethan n Eleanor @ stocksbridge Very helpful as we couldn’t find my membership so I paid for new one.. then noticed I had a fob on my key ring.. The stores in Norwich that set me up put my address i... Zobacz więcej
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Steve, Lauren and Phil were brilliant, knew all the ins and outs off all the tents, bivi bags and sleeping mats, listened to what I needed and talked me through all the options and possible combinatio... Zobacz więcej
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3rd time I've ordered stuff and 3rd time it was poor. Go outdoor staff great but system v poor. Ordered 6 items, days afterwards got txt from bank to say some money had been refunded. This left 5 it... Zobacz więcej
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Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Stocksbridge
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
Fox Valley Retail Park, S36 2AB, Stocksbridge, Zjednoczone Królestwo
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic customer service from start…
Fantastic customer service from start to finish. Staff are very knowledgeable and the lady went above and beyond to help. Highly recommend a visit to Stocksbridge, other stores "local" to me in Barnsley aren't this helpful.
21 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent support from both Andy and…
Excellent support from both Andy and Penny made our visit easy answered any questions.
Will be visiting again.
Thank you
15 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Staff good system very poor
3rd time I've ordered stuff and 3rd time it was poor. Go outdoor staff great but system v poor.
Ordered 6 items, days afterwards got txt from bank to say some money had been refunded. This left 5 items. Received email from outdoor to collect balance of goods but only received 1 item. Was called back 48hrs later to collect remainder. Not good at all
5 sierpnia 2026
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful staff
Shop here regular & Emma was very helpful on the tills with an exchange
11 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Ethan n Eleanor @ stocksbridge
Ethan n Eleanor @ stocksbridge
Very helpful as we couldn’t find my membership so I paid for new one.. then noticed I had a fob on my key ring..
The stores in Norwich that set me up put my address incorrect which is why they couldn’t find me….
So a credit was done but an Error on payment happened… no problem at all as sorted out as soon as they realised… great customer service!!!!
9 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Steve from the footwear department
Steve from the footwear department was incredibly helpful today. Really nice genuine guy and very knowledgeable.
9 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Tents
Steve, Lauren and Phil were brilliant, knew all the ins and outs off all the tents, bivi bags and sleeping mats, listened to what I needed and talked me through all the options and possible combinations. Great guys, amazing service, I would have been lost if I had just bought it online.
8 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Friendly service as always
Friendly service as always.
Eleanor was very helpful.
27 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Fantastic service I’m the footwear department
We were upstairs in the footwear department and Steve helped us out, he was attentive and informative, gave us so much information on our shoe choice, and recommended alternatives it was a real pleasurable experience and we left happy with our purchases. To top it all off at the checkout the member of staff honoured a charity worker discount code we had. Great service, friendly staff.
7 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Served by Andy and Jo who were very…
Served by Andy and Jo who were very helpful and friendly.
4 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Stocksbridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Lovely friendly staff
Lovely friendly staff, I was served by Penny who helped me carry my swag to the till. Prices were great and there was lots of choice… also the staff loved my dog and he got lots of tickles
31 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Always a pleasure to visit this store
Always a pleasure to visit this store, Fin was very helpful, friendly and engaging, thanks Stocksbridge!
31 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent service by Michael and Jo
Excellent service by Michael and Jo.Both very helpful and pleasant to deal with.
29 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Amazing Staff
Im new to camping and was relieved to get amazing assistance from Phil! He was kind enough to give me advise and guidance on tents, sleeping bags and airbeds. I couldn't be more grateful for Phil's kind help! Thank you!
29 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Went looking for a hydration pack
Went looking for a hydration pack. Decent choice.
Found just the right one.
Thanks to Penny for her assistance.
24 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
I was served by Finley Taylor and he…
I was served by Finley Taylor and he made things so easy to find, very kind and helpful young man
27 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Friendly :)
Friendly, prompt and helpful advice and suggestions.
Thanks you Penny & Natasha :)
24 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Knowledgeable staff
Very knowledgeable and helpful in buying a walking coat The whole experience was very good
Jo was the staff member who helped me
23 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Top class service
Purchased a new pair of boots. Served by Heidi who was friendly, helpful and had obvious knowledge of the products I looked at.
Very good service.
23 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Stocksbridge
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.