GO Outdoors - Southampton Recenzje 

2329
Wynik TrustScore: 4.5 na 5

4,7

Third Avenue, Millbrook Road, SO15 0LE Southampton, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We asked Paul F for some advice on getting our daughter a decent coat for her college course. He was very knowledgeable and helpful. His time was very much appreciated as we ( and our daughter,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lucas and Paul F. Helped me a great deal to understand the best options for portable loos, something that i was not familiar with, and definitely not the most common topic of conversation! I have lear... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Discount card ordered on the car ferry £5, all nice and simple , before we arrived at Go Outdoors Southampton. Staff super welcoming, the store has simply everything you could ever need to camp... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

George the manager was fantastic and mostly patient with us! After going to the store 3 times in one day (twice by our own mistakes) he was very helpful. As two girls trying to upgrade their camping... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Southampton

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Third Avenue, Millbrook Road, SO15 0LE, Southampton, Zjednoczone Królestwo

  • 02380 011727

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(2329)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35 808

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Paul F was SUPER helpful helping me…

Paul F was SUPER helpful helping me choose a backpack this morning - I walked out with an Osprey Rook feeling sure it was the right one. Great chat!

23 maja 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Brilliant service from Paul S.

Brilliant service from Paul S.
Had the battery ready and waiting for fast turn around.

22 maja 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent service received today at your Southampton branch

We were looking to purchase a new camping fridge in your Southampton store and needed some help. A member of Go Outdoors staff called Paul F. was on hand to assist us . He was very helpful, had good knowledge of the products on offer and was extremely personable.
very satisfied with our experience - thankyou.

20 maja 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Danny was fantastic!!! So incredibly helpful

Danny was fantastic! I came in looking for a day bag for travelling and he was super helpful. We went through the specs I had, pros and cons of the options available; I’ve left a very happy customer!

20 maja 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Easy to find and buy online staff very…

Easy to find and buy online staff very helpful when I went to pick up the jockey wheel

12 maja 2026
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Oceniono na 4 z 5

Passionate Paul - excellent

Met with a very passionate and knowledgeable chap - Paul Fenton. Clearly loves his job and wants to do the very best for everyone offering great insights and good ideas for further research - thanks Paul 👍😎

16 maja 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great customer service

Quick delivery and staff very helpufull, good quality for the price.

30 kwietnia 2026
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 1 z 5

Beware of parking at the Southampton store….

After visiting the Southampton store last week, we spent a long time discussing the purchase of a tent with a very enthusiastic member of staff. Because of this lengthy discussion, we were in the store for 2 hours and 37 minutes — longer than the parking time allowed.

We were parked in a disabled bay and clearly displayed our Blue Badge. Today, I received a parking fine from IPC for overstaying. I contacted the store and asked if they could arrange for the charge to be cancelled, as we had been genuine customers spending considerable time in-store discussing a potential purchase.

Unfortunately, they refused, stating that IPC is a private company and that they are unable to cancel the charge. I know this is untrue, as these parking companies are contracted by the stores and charges can be cancelled where appropriate.

Please be aware if parking at the Southampton store. Needless to say, we will be taking our business elsewhere.

2 maja 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Thank you for taking the time to leave your review regarding your recent visit to our Southampton store.

We are sorry to hear that you have received a parking fine after visiting our Southampton store last week. We have contacted you via Trust Pilot for more information so that this can be looked into with the store management.

We look forward to hearing from you.

Kind regards
Go Outdoors Customer Care Team

Oceniono na 5 z 5

New layout means click and collect is a…

New layout means click and collect is a separate part to the paying area .

4 maja 2026
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very good

We were helped by one of the kindest people i have ever met.
Paul F helped massively as he helped pick out a rucksack, sleeping bag and more speaking from previous experiences. We didn't know what we were doing until Paul came over and went through everything that we needed. He is amazing, thank you.

9 maja 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Paul F was so very helpful when we were…

Paul F was so very helpful when we were buying some camping equipment. His advise and knowledge of the available products were second to none. I felt so much more confident making my purchases knowing I bought the right items for our first camping trip. Paul was great and I will always be grateful for his friendly help and support.

9 maja 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Friendly helpful staff

Visited our local Go outdoor today, looking for a smaller tent for the weekends.
Helped out by Paul.F lovely knowledgeable guy, knows his tents and is always a pleasure to chat with.

9 maja 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Paul F was very enthusiastic and…

Paul F was very enthusiastic and helpful towards buying inners for my bag

9 maja 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Paul F, Go Outdoors Southampton

We had a genuinely excellent experience at Go Outdoors Southampton thanks to Paul F. From the moment we approached him, he was polite, approachable, and clearly committed to helping in any way he could. His product knowledge was outstanding—he took the time to explain options thoroughly, answer all our questions, and ensure we felt confident in our choices.
What really stood out was his patience and understanding. He never made us feel rushed or pressured, even as we considered different products and asked for advice. His professionalism was evident throughout, and he handled everything with a calm, friendly manner that made the whole experience enjoyable.
It’s rare to come across customer service of this quality. Paul is a real asset to the team at Go Outdoors Southampton, and we wouldn’t hesitate to recommend both the store and his assistance in particular. A pleasure to deal with from start to finish.

20 kwietnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Friendly

Friendly, helpful staff. Brilliant store!

21 kwietnia 2026
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

David

David. Very helpful and knowledgeable and great to deal with. Thank you for your time

2 maja 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great service from Paul F

Great service from Paul F. Really knowledgable and provided some great tips for DofE when buying a ruck sack and sleeping bag. Thanks Paul!

2 maja 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Paul the legend 🎉

Paul F. Made our visit very much worth it - we’ve traveled to camp in the New Forest, unfortunately our first night we realised our self inflating air mattress seemed to be leaking, despite being a couple days out of warranty Paul absolutely saved our whole trip and went above and beyond to find a way validly exchange it for a new one! - Thank you Paul 🙏🏻

2 maja 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Went in looking for a replacement pump…

Went in looking for a replacement pump for my paddleboard spoke with the guy on fishing bit and he radioed through to the manager Danielle who came and said she would look for me the she managed to find me one very helpful bought a members card while I was there too

1 maja 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Doświadczenie Trustpilot

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