GO Outdoors - Southampton Recenzje 

2313
Wynik TrustScore: 4.5 na 5

4,7

Third Avenue, Millbrook Road, SO15 0LE Southampton, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Discount card ordered on the car ferry £5, all nice and simple , before we arrived at Go Outdoors Southampton. Staff super welcoming, the store has simply everything you could ever need to camp... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

George the manager was fantastic and mostly patient with us! After going to the store 3 times in one day (twice by our own mistakes) he was very helpful. As two girls trying to upgrade their camping... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Always our go-to store for camping bits as the staff are always so helpful and friendly. Lots of choice and good value for money, especially using a Camping and Caravanning Club card for discount, or... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I needed advice in buying a carp rod and reel. I know absolutely nothing about this equipment and I wanted to buy as a present. Ronan was really helpful,knowledgeable and his enthusiasm around anyth... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Southampton

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Third Avenue, Millbrook Road, SO15 0LE, Southampton, Zjednoczone Królestwo

  • 02380 011727

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(2313)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36 151

Napisz recenzję
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Oceniono na 5 z 5

100% Go Explore Go Outdoors, brilliant place.

Discount card ordered on the car ferry £5, all nice and simple , before we arrived at Go Outdoors Southampton.
Staff super welcoming, the store has simply everything you could ever need to camp , Caravan , wild camp.
Absolutely every item of clothing you could ever need , sun , rain , wind , ice , hurricane lol .
The staff are all on hand to help , advise different options.
No one pushy sales pitches , had lots of fun exploring tents and testing chairs .
100% go and explore Go Outdoors.
Today's savings £96 ,so worth the £5 discount card .

26 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Carp equipment advice

I needed advice in buying a carp rod and reel. I know absolutely nothing about this equipment and I wanted to buy as a present.
Ronan was really helpful,knowledgeable and his enthusiasm around anything 'fishing was catching!
I would recommend to anyone! Thanks Ronan 😁

24 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Camping holiday saved and upgraded!

George the manager was fantastic and mostly patient with us! After going to the store 3 times in one day (twice by our own mistakes) he was very helpful. As two girls trying to upgrade their camping set up without knowing anything about Air tents or camping stoves he actively went out of his way to get a pump from the back for us and even helped us on our 3rd trip remove a metal attachment from our Cadac which we totally could of done ourselves we just didn’t know that was our issue.

Thank you for your help this weekend George, you’ve saved 2 girls and their dogs camping holiday!

22 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 3 z 5

The product was fine but the store…

The product was fine but the store didn’t tell me if was ready to collect!

14 sierpnia 2026
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Always our go-to store for camping bits…

Always our go-to store for camping bits as the staff are always so helpful and friendly. Lots of choice and good value for money, especially using a Camping and Caravanning Club card for discount, or Scouting discount as both our children get bits for their expeditions too. Thank you Go Outdoors, we’ll see you again soon!

20 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Thanks to Joe for recommending…

Thanks to Joe Simes for recommending the perfect camping chair for my Granddaughter. He made sure of the load capacity and had her sit on it for size and comfort. She chose the lovely green one for her upcoming camping trip to Weymouth.

20 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Thank you for saving us!!!

Thank you Go Outdoors (and particularly Paul F) for a great service. I was camping with my family when our inflatable tent exploded. We managed to get to the store with 20 mins to spare before they closed. Paul could not have been more helpful, calm and patient considering it was time to close. We got a great deal on a really good tent with lots of recommendations and advice. Thank you for saving our holiday.

16 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpful staff

Helpful staff, great selection & prices for members, thanks to Paul s for your help and advice and finding some bits I needed out the back that weren’t on the shelf

30 lipca 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Thanks Paul from Southampton!

I was picking up a backpack and sleeping bag when Paul immediately offered advice based on gear he has trialled and errored. Really lovely bloke. Everyone needs Paul when buying gear and are a bit in the dark about choice. I wish I could ask him every time I’m in an outdoor shop

15 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I needed some help and Paul F was able…

I needed some help and Paul F was able to assist me very quickly.

15 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Paul F

Paul F. was really helpful in explaining to us how to connect the cadac to our caravan. He gave us really useful advice and without it we would’ve ended up going to the Isle of Wight without working gas. Thank you Paul!

15 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 3 z 5

Click & Collect communication issues.

Ordering and paying for the bike was straight forward enough, I chose to get it delivered to store for click and collect. However my date for collection came and went with no email to say it was ready for collection. I phoned customer services who said it had been delivered to store 2 days after i'd ordered, so before the date I had been given to collect it. I phoned the store direct and they said it was showing as still in transit and they didn't have it. The next day I phoned customer services again who confirmed it definitely had been delivered to store, they then phoned the store themselves who then confirmed they had received the bike after all. The reason it was still showing as in transit is because they don't scan it in as delivered in store until it's been built and ready for collection. As there was a delay in bike builds by about 4-5 days it meant i'd have been waiting about another week for them to finally say it had been delivered. It would have been better for them to let me know they had the bike as soon as it was delivered to store but then say there was a delay in getting it built. At least then i'd know what was going on rather than wondering if my bike had somehow got lost in the delivery process. In the end I picked the bike up and built it myself, it was only the handlebars, front wheel and pedals to put on so pretty straight forward.

I love the bike & would probably use Go Outdoors again. I just think a bit more communication would have been helpful.

30 lipca 2026
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Popped in to buy a pair of chairs for…

Popped in to buy a pair of chairs for our new motorhome and were helped by Paul F, nothing was too much trouble and he was very knowledgeable about the products, if Carlsberg did customer service.

9 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Travelled from Poole for an item that…

Travelled from Poole for an item that according to your website, was apparently in stock. Only to arrive and find non of the items available. Paul F, went above and beyond to locate the item from a recent delivery. Excellent customer service.

8 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Waterproof jacket

The waterproof jacket was delivered on time and exactly as described. Very pleased, we haven't had any rain for me to test it properly yet!

1 sierpnia 2026
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Staff Member - Paul F

Staff Member - Paul F. Paul was exceptional throughout. I came to look for replacement poles and wanted to talk to someone knowledgeable. He was busy with two others customers, but we waited for him. You could tell he knew what he was talking about. He found us the poles, told us how to replace them. Then he gave us a tour of 4 new tents we asked about. Top notch talent. A credit to your store.

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Paul F was so helpful and answered all…

Paul F was so helpful and answered all our question's and gave some great advice. Super happy helpful guy ☺️

8 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very helpful

5 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Called in to look at pop up tents for…

Called in to look at pop up tents for children, Paul F was very helpful nothing was to much trouble for him i really appreciated his efforts.
Thank you so much Paul F.

30 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Oceniono na 2 z 5

Went in to buy a tent

Went in to buy a tent, no staff spoke to us. 50 minutes before close we where in a tent talking about size, a lad avoids us closing other tents at no point asking to help.

1 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Southampton

Odpowiedź od GO Outdoors - Southampton

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

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