GO Outdoors - Reading (Express) Recenzje 

186
Wynik TrustScore: 5 na 5

4,9

Chain Street 3, RG1 2HX Reading, England, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Came in for two-man tent and some sleeping bags, Anya made us aware of the offer you had on and was so helpful- gathering the things we needed and running downstairs for other things. She was absolute... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Visited the store on the 31/07/2026. I was attended by Sammi. She was incredibly kind, attentive, and so easy to chat to. She listened to exactly what I needed and gave honest sales advice without any... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We needed 2 fold up camping style chairs quite urgently and the store had a great range of choice and colour. Really good value (especially with our customer discount). Staff were helpful. Very happy... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Simply great value and service. Ordered for pick up, and the assistant was friendly and efficient. Made sure I knew the T-shirt could be returned within 30 days, and offered a dressing room to try it... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Reading (Express)

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Chain Street 3, RG1 2HX, Reading, England, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

186 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(186)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 34 419

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great staff

Luciona was so helpful when my 4 year old was having a tantrum and not wanting to try on the raincoat. She distracted him and showed us the mirror which did the trick. Thank -you!

6 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent customer service

Ciaran was extremely helpful when I called to enquire about availability of a Rab jacket. He took my number and called me back after checking in the stock room. He put the jacket behind the counter for me to collect the next day. He went the extra mile for me. Excellent service.
Mrs Jackson

5 czerwca 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great service from Raizan

Great service from Raizan. He fixed a rucksack buckle from the buckle kit rather than let us stumble about trying to DIY.

31 maja 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpful and friendly

Good selection for a relatively small store. Anya and Sam we’re very helpful and friendly in helping us purchase trousers and coats for an upcoming trip.

27 maja 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Luciona was super helpful but not pushy

Luciona saw us looking at the rucksacs and offered help. Having ascertained why my son needed the sac and the specific requirements she talked us through several bags attributes, pros and cons. He is a tall thin teenager and she spent time adjusting the bag to his dimensions and also help pack the bag with his martial arts gear so he could feel the weight distribution. Nothing was too much trouble and we did not feel hurried. With her knowledge of the different bags he chose the OEX 70l over the more expensive models.

23 maja 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Anya was very helpful and informative!

Anya was very helpful and informative!! Thank you for your customer service.

22 maja 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Anya was very patient and knowledgeable…

Anya was very patient and knowledgeable in helping to choose the correct walking boots.

22 maja 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great customer service by Ciaran

Ciaran in the Reading Express branch was very helpful with my query and resolved the issue promptly, excellent customer service

16 maja 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Really helpful and friendly staff

I went in looking for some better hiking boots, Rich was so kind and helpful with helping me find the ones that suited and fit me best for the hikes I plan on doing!

14 maja 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Nice store

Sammi was very helpful, and very cheery. Easy and happy visit, thank you.

16 maja 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Outstanding service

Outstanding service. The staff were incredibly knowledgeable and helped us navigate the DofE kit list with ease. Their expertise ensured we chose the right gear for the challenge ahead. Highly recommended for any expedition prep.

9 maja 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

We came in to get a backpack- got…

We came in to get a backpack- got fantastic advice and service from Rich- who took care to ensure backpack fitted correctly - thank you

10 maja 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Everyone in this store are legends

Everyone in this store are legends

10 maja 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpful Staff

Clear layout, tidy store and friendly and helpful staff.

29 kwietnia 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent store experience

I'm an existing Go Outdoors customer, but went to the Reading Express store for the first time, to buy some hiking boots and walking trousers. Jack F approached to offer help, and assisted me to choose the appropriate boots and socks, and told me where everything else was in the store. Checkout was flawless, he updated my Go Outdoors member card, gave me a choice of carry bags etc. Great experience, I didn't feel pressured at any time to make my purchase choices, and I'll be happy to go back.

14 kwietnia 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Good service

I went to Go outdoors today and find my perfect summer raincoat in very good price. The counter young man Jack F have been patience with me and surprised teach me how to fold my light weight raincoat into a small parcel. Great experience!

15 kwietnia 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I went to Go Outdoors so I can find…

I went to Go Outdoors so I can find lightweight comfortable shoes for walking.
Ciaran and George helped me to get the pair that was a perfect fit for me by trying a bunch a pairs.
I also got a membership for only £5 which gave me a discount for the pair I bought. I will definitely purchase more pairs of shoes from Go Outdoors because of the quality of service I received and quality of shoes.

10 kwietnia 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very helpful staff

Very helpful staff, firstly on the phone the day before lettting me know what rucksacks they had in stock and then Veronica on the day was great to help us find the best rucksack for a D of E expedition.

28 lutego 2026
Opinia niezależna
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Good choice in store

Good choice in store. Very helpful staff

13 lutego 2026
Logo GO Outdoors - Reading (Express)

Odpowiedź od GO Outdoors - Reading (Express)

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

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