GO Outdoors - Plymouth Recenzje 

3852
•
Wynik TrustScore: 5 na 5

4,8

Cattewater Road, Laira Bridge Road, PL4 0SE Plymouth, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Good tidy store and fantastic staff! Matt helped me out with the tents with excellent knowledge steming from his wild camping experience ended up with a decent dent for a decent price happy days

Reakcja na opinię

Oceniono na 5 z 5

I went in looking for new walking boots and some other kit. Elspeth was great and helped me through the whole process making great recommendations. Then Megan helped us renew our membership!

Reakcja na opinię

Oceniono na 5 z 5

All the staff were so helpful as we were looking for stuff in such a big store! We were served by Sarah and she was a delightful person and kept good conversation throughout checkout!

Reakcja na opinię

Oceniono na 5 z 5

Camille is an asset to the company. I Popped in to get some boots and sunnies. Camille was helping 3 people including myself, 2 of us on shoes and an elderly couple trying to work out the trouser... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. również w kategorii:
  3. Jeździectwo
  4. Klub wspinaczkowy
  5. Sklep dla biegaczy
  6. Sklep rowerowy
  7. Sklep z odzieżą aktywną

O GO Outdoors - Plymouth

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, Zjednoczone Królestwo

  • 01752 279019

4,8

Doskonała

Wynik TrustScore: 5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(3852)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36 702

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Click and Collect excellent

Click and Collect was easy with next day service.The staff were efficient and friendly.

11 września 2026
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Steph was really helpful and friendly

Steph was really helpful and friendly.
The Plymouth store all the staff go above and beyond .

17 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Beth was amazing at helping me find…

Beth was amazing at helping me find some waterproof boots for work, very happy with them - great to have dry feet after a disappointing purchase at another company.
Beth was very knowledgeable, friendly and funny!

12 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Good quality and value for money in all…

Good quality and value for money in all departments.
Excellent service from Matt at checkout, happy to chat about my purchase and give advice, nice to have a staff member who knew and fishing.

17 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Wanted to say thank you to Matt for…

Wanted to say thank you to Matt for helping my son get some fishing kit. He caught a fish using advice Matt gave him, so thank you! I hope he’s there when we come back in again for some more bits!!

17 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Came in looking for a sleeping bag and…

Came in looking for a sleeping bag and was assisted eventually by Matt who helped me and gave me some great tips n tricks for my wild camping trip. Very knowledgeable and very pleased with my experience.. 5 Stars

18 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Every once in a while

Every once in a while, you encounter someone who transforms a routine purchase into an unforgettable experience. That was Ollie. I went in looking for a festival tent, and he delivered a masterclass in elite customer service.Finding the right gear can be overwhelming, but Ollie stepped in with deep expertise, infectious energy, and genuine passion. He didn't just sell me a product; he took the time to understand exactly what I needed and handpicked the ultimate festival fortress for my upcoming trip. He invested in my journey and officially set the gold standard for what customer experience should look like.If you want gear tailored to perfection by someone who truly cares, go see Ollie. He didn’t just help me buy a tent—he launched my next great adventure!

19 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I bought some Scarpa gtx shoes today in…

I bought some Scarpa gtx shoes today in the large ‘outdoor megastore’, my first visit.
Expecting fair prices, I was pleased and surprised by the high level of staffing. Most large outfits like this are undermanned by a handful of uninformed and unenthusiastic individuals. Go Outdoors is not.
Good footwear is expensive and deciding takes time.
Steph, who looked after me, answered all my questions (I’m a bit fussy) from an informed perspective, and made the experience very refreshing

19 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent customer service in Plymouth.

I visited the Plymouth store to help my husband buy some walking shoes but I ended up buying two pairs myself! Teesh was so knowledgeable but not pushy and this made a real difference by putting me at ease and not under pressure. Megan S was also very friendly on the checkout so I will definitely visit again. Go Outdoors seem to recruit staff who know exactly what customer service is!

4 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Really friendly staff

Really friendly staff, I was served by Steph who was super helpful and chatty, overall, I was really impressed with the store. There were staff everywhere offering to help, a hugely enjoyable experience!

19 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Simon helped me with some walking…

Simon helped me with some walking shoes. Great advice, super fast getting all the choices out of store. Great experience.

12 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Looking for walking boots for 10 tors…

Looking for walking boots for 10 tors in the Plymouth branch, the service from Ollie was super freindly. Would absolutely reccomend

19 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

A Breeze

Visited the Plymouth store and was helped by Steph to pick the best shoe for my foot.At no point was I pressured and just given honest advice.At the till Alana was great and I quickly went through the payment process. I don’t like shopping but this was a breeze.

19 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpful staff

Came in for one thing and left with several others!! Thanks Matt and hopefully see you on the bank soon and thanks for the method recipe!

17 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Plymouth store/ Matt

Met Matt on several occasions at the Plymouth store , very helpful and knowledgeable on the fishing section, advised me on what I needed and how to set it up, this is the kind of person you need in store. Whilst I was there a young lad came up to Matt and asked for help and Matt was very helpful to him.

18 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Haven't visited for a while but once…

Haven't visited for a while but once again found the staff very knowledgeable and helpful. Helped me find just what I needed and never tried to force more expensive products on me.

18 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very knowledgeable Staff 5*

Was a good experience picking up new course fishing Gear, Matt was very helpful in helping me with what I needed to take on course fishing.

17 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Matt is your fishing guy!!

We visited the Plymouth store today to buy fishing equipment. As complete novices we needed advice on choosing the right rod. Matt was super helpful, even coming off his break to help.
Five star service from him, gave great advice and excellent customer service even helping set up the rod and gave our young man tips and tricks, showing him how to tie the knots securely. What an amazing service and asset to the store. Highly recommend Matt for all your fishing needs.

15 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

The staff member made all the difference

Latesha was SO helpful and was able to answer all our questions and Nana at the till was also helpful

14 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 4 z 5

Quick and easy

Quick and easy, ordered on line and collected a couple of hours later.

28 sierpnia 2026
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

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