GO Outdoors - Plymouth Recenzje 

3852
•
Wynik TrustScore: 5 na 5

4,8

Cattewater Road, Laira Bridge Road, PL4 0SE Plymouth, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Good tidy store and fantastic staff! Matt helped me out with the tents with excellent knowledge steming from his wild camping experience ended up with a decent dent for a decent price happy days

Reakcja na opinię

Oceniono na 5 z 5

I went in looking for new walking boots and some other kit. Elspeth was great and helped me through the whole process making great recommendations. Then Megan helped us renew our membership!

Reakcja na opinię

Oceniono na 5 z 5

All the staff were so helpful as we were looking for stuff in such a big store! We were served by Sarah and she was a delightful person and kept good conversation throughout checkout!

Reakcja na opinię

Oceniono na 5 z 5

Camille is an asset to the company. I Popped in to get some boots and sunnies. Camille was helping 3 people including myself, 2 of us on shoes and an elderly couple trying to work out the trouser... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. również w kategorii:
  3. Jeździectwo
  4. Klub wspinaczkowy
  5. Sklep dla biegaczy
  6. Sklep rowerowy
  7. Sklep z odzieżą aktywną

O GO Outdoors - Plymouth

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Cattewater Road, Laira Bridge Road, PL4 0SE, Plymouth, Zjednoczone Królestwo

  • 01752 279019

4,8

Doskonała

Wynik TrustScore: 5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(3852)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36 702

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Matt was very helpful

Matt was very helpful and considerate in helping with the purchase of theNytro

1 października 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

We went into Plymouth GoOutdoors today…

We went into Plymouth GoOutdoors today to look for walking poles. Camille helped us enormously, she was so knowledgeable and helpful. We will definitely be buying two sets.

1 października 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpfull staff

Helpfull staff, efficient order/collection, great store to visit ( Plymouth) ( could do with a coffee bar/cafe)

14 września 2026
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Tent and accessories

We were served by Alana who was amazing, very very helpful we came from luxulyan hoping to get the tent we wanted and you had it in stock plus the carpet and the footprint. We are very happy we travelled to you. Alana was so polite and knowledgeable. Thank you Alana!! Hope to see you with your rainbow hair on our next visit!!

30 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Good experience at Go out doors

Good experience at Go out doors. Purchased some trousers. The staff were helpful in finding what I was looking for. Served at the till by Nana who was kind and friendly remembering me from my last visit. Pleased with my purchase

24 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Come in with my hubby today to get him…

Come in with my hubby today to get him a fishing reel and was amazed by the knowledge and helpfulness of Matt!! He was so really good and had a good chat with us about the reel and what my husband needed. Love go outdoors for fishing stuff but think they need to expand the range a tad and maybe add more high end items but service was amazing from matt. Thank you.

29 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I purchased an ebike from Go Outdoors a…

I purchased an ebike from Go Outdoors a couple of weeks ago. I googled the Halfords range and another website that deals in second hand bikes but couldn't really find anything suitable.
I only came across the Go Outdoors range almost by accident as I didn't even realise that they sold bikes!!
Saw one that I liked, the price was amazing and I was able to pick the bike up about 2 hours after buying it.
I was served by a gentleman in the Plymouth branch by the name of Andy, so a special mention to him, knowledgeable, gave me lots of good clear advice, really very helpful, built the bike for me really quickly, with no added extra fee for building it and I get a free checkup once the bike is 6 weeks old. The battery and the electrical parts are also guaranteed for 2 years.
Would definitely recommend Andy & Go Outdoors for anyone who is thinking of getting an ebike.

15 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Matt in Plymouth help me replace some…

Matt in Plymouth help me replace some fishing equipment. Very friendly & knowledgeable about fishing in the Devon area. Thanks Matt great advice.

19 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Went into Plymouth Go Outdoors today…

Went into Plymouth Go Outdoors today looking for trousers with cut off for zips and to talk about electric bikes. First class service from Matt who listened carefully to what we needed and explained what we needed to look out for . Would definitely recommend.

28 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Really nice customer service with Megan…

Really nice customer service with Megan S help me with my purchase and even pointed out my blue light card as well , excellent

27 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Suzzanne was so helpful today with…

Suzzanne was so helpful today with helping me find my winter coat. Thank you x

27 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpful member of staff…

Thanks Sarah for helping me to sort out my discount card. You were so helpful, it's appreciated.

25 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Customer service

Purchased some items today and the lovely Sarah was amazing. Very helpful and deserves a pay rise.
Keep up the good work

25 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent service

Excellent service by both Ollie and Megan C, both of them went above and beyond to help us get exactly what we needed. Thank you!

25 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 3 z 5

So much was out of stock in my size…

So much was out of stock in my size (medium).
It blows my mind that a company would invest so much in promoting a business, then when customers arrive, there’s no stock in common sizes across so many items (e.g. tshirts/trousers) - and its been like this since I started looking regularly a couple of months ago.

Staff are always excellent, but the queues can be ridiculous - especially when someone has a membership issue (I’ve turned around and left a couple of times when I’ve seen a long queue).

I wish there was no member pricing, it’s just a nuisance, and makes it look like you’re cheating non-members. If membership were a good idea, every shop would do it.

I also wish there were a seating/coffee area for family members who are bored waiting for one enthusiast.

Good shop though, I’ve bought loads lately (would have bought twice as much if you had stock in my size).

15 września 2026
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 4 z 5

Dry Robe.

Went in with the mother-in-law who has decided to join a group of cold water swimmers !! Crazy lady, anyway she wanted a Dry Robe and Go Outdoors have a huge range of products to choose from so she found what she wanted and away we went.

7 września 2026
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

saffron (lovely staff member)

loved all the selection available, lovely deals on got a few bargains. was served by saffron and she was very talkative and friendly, had a bubbly personality which made our experience better! will totally be coming back soon!

24 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Suzzanne was very helpful looking for…

Suzzanne was very helpful looking for trousers for me and found exactly what I wanted

24 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

We for the first time in Plymouth today…

We for the first time in Plymouth today saw Matt on the fishing section, i know all the staff do their best to help but Matt is an experienced fisherman and its a breath of fresh air to see somebody on that section who really has an interest in his section, as always good products at a good price 👍

21 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Excellent customer service and a great selection of items

I visited the Plymouth Store today wanting some advice about walking boots - my problem is that I am a size 3 and often find that walking boots of this size are made for children and consequently do not last me for more than one season of 6 months or so. After a chat with Simon, I settled on some Scarpa women's Gortex boots that were not only super comfy but fulfilled all of my requirements.
I was even more thrilled when I was served by Steph at the tills who told me that they come with a 12 month guarantee!
I would never usually treat myself to walking gear at this price but I was absolutely trilled to be able to use my blue light card alongside my go outdoors card to get a discount.

Overall I was really pleased with my visit to the store. The staff were so helpful and polite and really informative.

21 września 2026
Opinia niezależna
Logo GO Outdoors - Plymouth

Odpowiedź od GO Outdoors - Plymouth

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

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