I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... Zobacz więcej
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Becky and jenny went out of their way to help me. I went in for a bundle deal for a tent footprint and carpet and unfortunately only the foorprint was available in stock. They took time to talk me thr... Zobacz więcej
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Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... Zobacz więcej
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Went to Liverpool shop for a waterproof this morning and I didn’t what to get. Paul was helpful picking out a decent coat without breaking the bank. Great friendly banter in between and his great know... Zobacz więcej
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Napisane przez firmę
Napisane przez firmę

107 Rimrose Road, Bootle, L20 4HN, Liverpool, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Vast display of products available. Staff on hand if needed. Competitive pricing.
Bought a Peter Storm branded insulated jacket
Great quality, fit & price.

Odpowiedź od GO Outdoors - Liverpool
Super helpful staff, but very little xxx stock in any stores.

Odpowiedź od GO Outdoors - Liverpool
Helpful and friendly staff when asking for advice on camping stoves :) thanks

Odpowiedź od GO Outdoors - Liverpool
Bought a new camping kitchen for our recently acquired Berghaus Nightfall Freedom 5 tent. The kitchen is fantastic, fits neatly into our tent porch. Great quality kitchen. Really good customer service.

Odpowiedź od GO Outdoors - Liverpool
Thanks to a very helpful and patient salesperson (Luke) I am very happy with my new walking shoes. Always find the right pair at Go Outdoors as good selection at all price points.

Odpowiedź od GO Outdoors - Liverpool
Ryan and Luke helped me with the purchase of 3 camping tables and configured the sale to provide me with the maximum discount.
Good job fellas

Odpowiedź od GO Outdoors - Liverpool
I just want to give a big shoutout to Ryan at the Bootle store — what a great guy! He was incredibly helpful and solved a problem I had with minimal fuss or stress. Nothing was too much trouble, and his calm, friendly manner made the whole experience easy and enjoyable.
It’s rare to find someone with such a great attitude and genuine customer service skills these days — Ryan is a real credit to GO Outdoors. Thanks again, Ryan! 👏

Odpowiedź od GO Outdoors - Liverpool
Ask for Laura for knowledge on shoes she was very helpful and knows the perfect shoe for you.

Odpowiedź od GO Outdoors - Liverpool
Very helpful shop Assistant,,, all my questions answered...
No one pushing me to buy.
Relaxing place to shop.

Odpowiedź od GO Outdoors - Liverpool
The people were very helpful and the two coats I bought were good especially for the price

Odpowiedź od GO Outdoors - Liverpool
Got a bike through the cycle to work scheme. Ken was really informative in helping me choose what bike to go for, and explaining everything about the bike. Him and Morgan made the process really easy as I’d never used the cycle to work scheme before. They even give me advice on how to look after certain parts on the bike. Would definitely use them again.

Odpowiedź od GO Outdoors - Liverpool
Unfortunately I had to return some boots that were not waterproof, both the ladies that served me were very helpful and specially Laura who was very knowledgeable about the boots and I was able to exchange my boots for a more suitable pair.

Odpowiedź od GO Outdoors - Liverpool
I visited the Liverpool Go Outdoors branch to purchase a roof tent. I was fortunate to be greeted by a staff member named Jenny, who enlisted the help of another staff member named Paul, who was more knowledgeable on the product range. Between the two, they offered valuable advice and, when I decided on the tent I wanted, they helped me through the checkout process and even helped me to get the rather bulky item loaded into my vehicle. Their friendly, helpful attitude was way above and beyond what I've come to expect from retail staff in recent years. They are both an absolute credit to Go Outdoors.

Odpowiedź od GO Outdoors - Liverpool
My online order arrived at the shop, I got an email telling me so. Get the parcel and opened it in the car before I left the car park. Only two of the four items were in the package. Back inside I explained, they checked, said I'd picked the other (why 2 seperate packages?) up the day before at 4am ? Shop couldn't do anything, told to ring customer service. Two long calls over 3 days because the promised call back didn't materialise, bit like the missing socks, and I get refunded for the missing item because it was now out of stock.

Odpowiedź od GO Outdoors - Liverpool
I've shopped with you a few times and not really had any problems finding what I need and colleagues have been helpful. On my last visit I asked a colleague where a product was, he gestured towards the stairs and mumbled "over there somewhere?" and went back to having a shouting conversation across the shop with another colleague.
Could have been better.

Odpowiedź od GO Outdoors - Liverpool
We went to Go Outdoors as a recommended shop for Duke of Edinburgh equipment. Paul was absolutely amazing in helping us with every aspect. Firstly, he found us the correct walking boots for the time of year, including how to lace them in a special way to stop them loosening in wet conditions.
He gave my daughter advice on suitable waterproof trousers. Next he helped do a custom fitting on the huge D of E rucksack for her. He then filled it with a weight and kept an eye on how she was managing with it while we carried on talking. He went through the whole list with us, giving us tips on every area including food, packing, what to wear overnight to keep warm and way more. Lastly he found us the compass and helped us make sure that we got the D of E discount. Paul was very knowledgeable and nothing was too much trouble for him. He was modest, friendly and is an excellent asset to the store.

Odpowiedź od GO Outdoors - Liverpool
Paul was so helpful and generous with his knowledge about certain pieces of kit! He even shared some of his favourite biking routes. Thanks a lot :) will be back and looking forward to catching up!

Odpowiedź od GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool
1st time I visited bottle store , staff was good with assistance expect for one person call Ken , who was very keen to help me and my partner ,, help get chairs and everything we need for camping, great shopping hat off to Ken 👍

Odpowiedź od GO Outdoors - Liverpool
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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