GO Outdoors - Liverpool Recenzje 

2050
Wynik TrustScore: 4.5 na 5

4,6

107 Rimrose Road, Bootle, L20 4HN Liverpool, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Becky and jenny went out of their way to help me. I went in for a bundle deal for a tent footprint and carpet and unfortunately only the foorprint was available in stock. They took time to talk me thr... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Went to Liverpool shop for a waterproof this morning and I didn’t what to get. Paul was helpful picking out a decent coat without breaking the bank. Great friendly banter in between and his great know... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. Sklep z odzieżą aktywną
  3. Sklep rowerowy
  4. Klub wspinaczkowy
  5. Jeździectwo
  6. Sklep dla biegaczy

O GO Outdoors - Liverpool

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • 107 Rimrose Road, Bootle, L20 4HN, Liverpool, Zjednoczone Królestwo

  • 01513 059590

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(2050)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 35 893

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Superb.

Vast display of products available. Staff on hand if needed. Competitive pricing.
Bought a Peter Storm branded insulated jacket
Great quality, fit & price.

22 października 2025
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Go Outdoors Customer Care Team

Oceniono na 3 z 5

Super helpful staff

Super helpful staff, but very little xxx stock in any stores.

20 października 2025
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpful and friendly staff when asking…

Helpful and friendly staff when asking for advice on camping stoves :) thanks

17 października 2025
Opinia niezależna
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Hi_gear camping kitchen

Bought a new camping kitchen for our recently acquired Berghaus Nightfall Freedom 5 tent. The kitchen is fantastic, fits neatly into our tent porch. Great quality kitchen. Really good customer service.

11 października 2025
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Thanks to a very helpful and patient…

Thanks to a very helpful and patient salesperson (Luke) I am very happy with my new walking shoes. Always find the right pair at Go Outdoors as good selection at all price points.

16 października 2025
Opinia niezależna
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great

Great staff and great coat for price

14 października 2025
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great help and advice

Ryan and Luke helped me with the purchase of 3 camping tables and configured the sale to provide me with the maximum discount.

Good job fellas

15 października 2025
Opinia niezależna
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

I just want to give a big shoutout to…Ryan

I just want to give a big shoutout to Ryan at the Bootle store — what a great guy! He was incredibly helpful and solved a problem I had with minimal fuss or stress. Nothing was too much trouble, and his calm, friendly manner made the whole experience easy and enjoyable.
It’s rare to find someone with such a great attitude and genuine customer service skills these days — Ryan is a real credit to GO Outdoors. Thanks again, Ryan! 👏

11 października 2025
Opinia niezależna
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Hiking shoes

Ask for Laura for knowledge on shoes she was very helpful and knows the perfect shoe for you.

9 października 2025
Opinia niezależna
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very helpful shop Assistant,,

Very helpful shop Assistant,,, all my questions answered...

No one pushing me to buy.

Relaxing place to shop.

2 października 2025
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

The people were very helpful and the…

The people were very helpful and the two coats I bought were good especially for the price

1 października 2025
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Got a bike through the cycle to work…

Got a bike through the cycle to work scheme. Ken was really informative in helping me choose what bike to go for, and explaining everything about the bike. Him and Morgan made the process really easy as I’d never used the cycle to work scheme before. They even give me advice on how to look after certain parts on the bike. Would definitely use them again.

2 października 2025
Opinia niezależna
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Unfortunately I had to return some…

Unfortunately I had to return some boots that were not waterproof, both the ladies that served me were very helpful and specially Laura who was very knowledgeable about the boots and I was able to exchange my boots for a more suitable pair.

2 października 2025
Opinia niezależna
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Liverpool Go Outdoors

I visited the Liverpool Go Outdoors branch to purchase a roof tent. I was fortunate to be greeted by a staff member named Jenny, who enlisted the help of another staff member named Paul, who was more knowledgeable on the product range. Between the two, they offered valuable advice and, when I decided on the tent I wanted, they helped me through the checkout process and even helped me to get the rather bulky item loaded into my vehicle. Their friendly, helpful attitude was way above and beyond what I've come to expect from retail staff in recent years. They are both an absolute credit to Go Outdoors.

30 września 2025
Opinia niezależna
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Oceniono na 1 z 5

Always buy in shop, not online.

My online order arrived at the shop, I got an email telling me so. Get the parcel and opened it in the car before I left the car park. Only two of the four items were in the package. Back inside I explained, they checked, said I'd picked the other (why 2 seperate packages?) up the day before at 4am ? Shop couldn't do anything, told to ring customer service. Two long calls over 3 days because the promised call back didn't materialise, bit like the missing socks, and I get refunded for the missing item because it was now out of stock.

15 września 2025
Opinia niezależna
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Oceniono na 4 z 5

I've shopped with you a few times and…

I've shopped with you a few times and not really had any problems finding what I need and colleagues have been helpful. On my last visit I asked a colleague where a product was, he gestured towards the stairs and mumbled "over there somewhere?" and went back to having a shouting conversation across the shop with another colleague.

Could have been better.

20 września 2025
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Brilliant experience. Paul was amazing!

We went to Go Outdoors as a recommended shop for Duke of Edinburgh equipment. Paul was absolutely amazing in helping us with every aspect. Firstly, he found us the correct walking boots for the time of year, including how to lace them in a special way to stop them loosening in wet conditions.
He gave my daughter advice on suitable waterproof trousers. Next he helped do a custom fitting on the huge D of E rucksack for her. He then filled it with a weight and kept an eye on how she was managing with it while we carried on talking. He went through the whole list with us, giving us tips on every area including food, packing, what to wear overnight to keep warm and way more. Lastly he found us the compass and helped us make sure that we got the D of E discount. Paul was very knowledgeable and nothing was too much trouble for him. He was modest, friendly and is an excellent asset to the store.

20 września 2025
Opinia niezależna
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Friendly & helpful staff 😁

Paul was so helpful and generous with his knowledge about certain pieces of kit! He even shared some of his favourite biking routes. Thanks a lot :) will be back and looking forward to catching up!

20 września 2025
Opinia niezależna
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Helpful staff

Helpful staff and good selection of hiking equipment.

13 września 2025
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Oceniono na 3 z 5

1st time I visited bottle store

1st time I visited bottle store , staff was good with assistance expect for one person call Ken , who was very keen to help me and my partner ,, help get chairs and everything we need for camping, great shopping hat off to Ken 👍

12 września 2025
Opinia niezależna
Logo GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

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