I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I brought in a multitool with a missing part. Vicky dealt with the issue very well. She offered an alternative unit which also turned out to be defective. She then used her initiative to find a soluti... Zobacz więcej
Reakcja na opinię
Becky and jenny went out of their way to help me. I went in for a bundle deal for a tent footprint and carpet and unfortunately only the foorprint was available in stock. They took time to talk me thr... Zobacz więcej
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Ok so was in here today with my girlfriend, just normal day, took our items to the till to pay both in great mood and the woman that served us was by far the most horrendous person you could ever want... Zobacz więcej
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Went to Liverpool shop for a waterproof this morning and I didn’t what to get. Paul was helpful picking out a decent coat without breaking the bank. Great friendly banter in between and his great know... Zobacz więcej
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Napisane przez firmę
Napisane przez firmę

107 Rimrose Road, Bootle, L20 4HN, Liverpool, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Ryan and Jenny were amazing and their customer service skills were great, they have made our experience really positive.

Odpowiedź od GO Outdoors - Liverpool

Odpowiedź od GO Outdoors - Liverpool
A bit concerned about split deliveries,
Everything was great thanks 👍.

Odpowiedź od GO Outdoors - Liverpool
When i done click and collect inwas expecting to collect my stuff the next day but no. Took them 6 days my camping trip went out the window

Odpowiedź od GO Outdoors - Liverpool
Great experience from start to finish as always with this company very pleased customer.

Odpowiedź od GO Outdoors - Liverpool
I arrived with an emergency - in the middle of circumnavigating the uk coastline on my bike, my pannier rack sheared away from my bike frame. I called in to Go Outdoors in Liverpool and Reece did an amazing job for me - directing me to a local repair shop where I got a new rivet fitted, and then fitting a new rack to my bike. Nothing was too much trouble for him, and he definitely went above and beyond anything I could have asked or expected him to do. Fabulous service and I am SO grateful!

Odpowiedź od GO Outdoors - Liverpool
Fab service from Liverpool staff in buying 2 tents

Odpowiedź od GO Outdoors - Liverpool
never phoned me at all to say my item has arrived i phoned up my self after a week and they said it was in not very good service at all

Odpowiedź od GO Outdoors - Liverpool
Brilliant customer service team/staff members at Liverpool and Wigan. Super helpful, polite, good at their jobs (they know their shops well), from the door to the till.
Website is super easy and straightforward , the stores are contactable via telephone where the staff cannot do enough to help, all staff seemed friendly and quick to help or advise, on the phone and face to face, both shops had lovely environments.
Recently purchased a new family tent, with all the gadgets (porch ect), a OEX rooftop tent and a roofbox all from the Liverpool and Wigan stores. The service from start to finish was hassle free, super quick and easy, it was a pleasure doing business, we look forward to returning !
Go Outdoors thankyou for all the amazing memories your about to give us with our children!!

Odpowiedź od GO Outdoors - Liverpool
Particularly high level of customer service from Harry. Nothing was too much trouble for him and he went out of his way to help.

Odpowiedź od GO Outdoors - Liverpool
I had a very good experience in store today. Laura was very kind and patient. They have a good selection of trail running shoes on offer to try out

Odpowiedź od GO Outdoors - Liverpool
Reece was knowledgeable and helpful. Excellent service.

Odpowiedź od GO Outdoors - Liverpool
Excellent service Ken was attentive and helped with my choice of bike
Also staff on tills were very helpful

Odpowiedź od GO Outdoors - Liverpool
James in Go Outdoors in Bootle was really friendly and helpful. He gave me great on advice on how I should prepare for my first walk up Snowden.

Odpowiedź od GO Outdoors - Liverpool
Lack of clarification and customer service didn’t go about it in a polite way

Odpowiedź od GO Outdoors - Liverpool
I was pleasantly surprised by the level of service received from James at Go Outdoors, Liverpool,
Needing a lot of assistance to purchase waders for work, his knowledge, friendly attitude and most importantly patience, helped me acquire the right equipment.
I'm now a member of the store and would take this opportunity to say thank you.

Odpowiedź od GO Outdoors - Liverpool
Ryan & Laura made picking up a tent & extras from the collection point very easy & they were both very helpful. A credit to the store. Even helped carry the tent to the car.

Odpowiedź od GO Outdoors - Liverpool
Got what i wanted and got good discount with my members card

Odpowiedź od GO Outdoors - Liverpool
I recently visited the store to look at purchasing a bike, I was served by Ken who was friendly and professional, he discussed all options, made sure the bike that I picked would be suitable for my needs. Ken advised it would be a few days before the bike would be ready to collect however after purchasing and getting home I received a call a short while later to say it was ready and waiting as he knew I had plans at the weekend. Excellent service would highly recommend

Odpowiedź od GO Outdoors - Liverpool
David is a great ambassader representing GO OUTDOORS.
Curtious in manner ; knowledgable of products
and assisted me helpfully to make a decision to purchase.
an extra product of a camp bed which has proved to be an excellent choice.
The young lady at the cashpoint at time of sale was also most pleasant and efficient.
Thanks to both of your staff ;
I shall now continue to always
GO OUTDOORS.

Odpowiedź od GO Outdoors - Liverpool
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