A clean well organised store with great products and prices to suit all pockets. I really wanted to write this review as Freddie at the Ilkley store helped my adult son and me when we were looking... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Lovely friendly staff especially Ben who served us today. He was very helpful, nothing was too much trouble for him and he was knowledgeable about the walking shoes also. He’s a credit to Ilkley Go Ou... Zobacz więcej
Reakcja na opinię
Love Go Outdoors been buying from there for every camping trip since kids were smaller. New air tent is great and me and husband are still married after putting it up! Problems with order sorted by g... Zobacz więcej
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The store needed a good clean. The floor was very dusty, the changing room was even worse. Add to that the fact that a camera is in position looking into the changing room, it all added to an experi... Zobacz więcej
Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Ilkley (Express)
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
6 Station Road, LS29 8HA, Ilkley, West Yorkshire, Zjednoczone Królestwo
- 01943 660213
4,8
Doskonała
309 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful and friendly
The two members of staff I spoke to were both helpful and friendly.
2 stycznia 2025
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Helpfull team.
Helpfull team.
Able to answer range of technical questions
21 grudnia 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great choice of stock
Great choice of stock. Good service. Easy to reactivate my discount card. Thank you Ilkley team.
13 grudnia 2024
Odpowiedź od GO Outdoors - Ilkley (Express)
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Dropped in to find a warm jacket
Dropped in to find a warm jacket. Loads of great options at very competitive prices.Didn’t have any problems particularly but Garry, Tia, Jasmine and Ronnie were friendly and helpful. The jacket turned out to be great so we came back and bought a second one.
7 grudnia 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very helpful team
Very helpful team , clean tidy shopping experience. Greetings with a smile makes such a difference.
28 listopada 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Jasmine
Jasmine, Ilkley Express. So helpful, polite and happy. Jasmine appeared to be a very genuine and positive person. She made the experience brilliant. Thank you Jasmine. 😊
11 grudnia 2024
Odpowiedź od GO Outdoors - Ilkley (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Success in finding what I wanted at a…
Success in finding what I wanted at a reduced price.
5 grudnia 2024
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Very helpful assistant
The item I wanted wasn’t available in the shop so the very helpful assistant did an on-line order for me.
30 listopada 2024
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
GO Outdoors Ilkley
Good service, took the time to explain options without the sales pitch. Would recommend
3 grudnia 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Thanks to Ronnie for sorting me out…
Thanks to Ronnie for sorting me out with some new walking boots. Not been working there long but gave useful advice.
24 listopada 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Produst knowledge and attentions if…
Produst knowledge and attentions if young man on 1st floor (footwear)
23 listopada 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Good prices
Excellent, small rucksack at a great price and very helpful, friendly day staff
13 listopada 2024
Odpowiedź od GO Outdoors - Ilkley (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Ilkley (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Staff helpful
Staff helpful
Even ask if you have a members card
Good election of items.
16 listopada 2024
Odpowiedź od GO Outdoors - Ilkley (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Excellent service in Ilkley
19 listopada 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Good customer service - Harry.
My wife & I popped into the Ilkley Branch to look at fleece tops. Aware that everybody is wearing down jackets these days, I looked at these and the manager gave me some advice about the range. After he had left to deal with something else, I spoke to Harry ( who I note has been mentioned for good service in a previous review). Harry was extremely helpful, gave excellent customer service, and not only did I purchase a fleece, but also a RAB jacket. I made a point of asking his name and how I could leave a review. I hope his employers take note of staff who go that extra mile.
13 listopada 2024
Opinia niezależna
Odpowiedź od GO Outdoors - Ilkley (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Ilkley (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.