Myself and my mate were there for quite a while we were a bit unsure but we’re never bothered once. Got to the tills and payed and realised I’d forgotten a couple extra small items so Matthew let us k... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had to contact my local GoOutdoors regarding an online purchase that I needed to exchange and wanted to do so in store. My call was answered by a young man called Daniel. Daniel was extremely help... Zobacz więcej
Reakcja na opinię
All the staff were extremely helpful and friendly. Which helped me find the right products. This is something you don’t expect from a larger company, but their help made it feel more like a small nich... Zobacz więcej
Reakcja na opinię
I requested to order replacement tent poles, I got lucky because they had exactly what I needed without ordering. I spoke with Jack over the phone, then he served me in store on the same day. Very ple... Zobacz więcej
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Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Hull
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
Clough Road Retail Park, Clough, HU6 7PT, Hull, Zjednoczone Królestwo
- 01482 429679
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
John was so helpful!
John was so helpful! We couldnt get the deluxe emperor bundle deal to work online but when we came in store John was amazing. He took us straight to the area we needed to be and when the 5m tarp wasn't there he checked another area of the store before checking on a tablet and finding out there were some in the stock room and bring one out for us to complete the set. Excellent customer services. Would shop in-store over online always in future!
17 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
helpful and friendly staff
30 czerwca 2026
Odpowiedź od GO Outdoors - Hull
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Lewis was a great help
17 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Good experience would come again
17 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Staff were really friendly and…
Staff were really friendly and efficient always love coming to this particular store staff always happy to help !
17 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Liam and the store staff were very…
Liam and the store staff were very helpful and organiser the cycle PDI for us within a few days of purchase.
Thanks to all we have a very happy 16 year old grandson
14 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Just popped into Hull store
Just popped into Hull store, unfortunately they didn't have the tent I wanted. But the assistant Carrie was so helpful pointed us in the right direction and rang the York store for us. Great service
14 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
5 Stars in the bike department
5 Stars – Great service and a brilliant bikeBought my new Polygon Xtrada 5 from Go Outdoors and had a cracking experience from start to finish. Liam looked after me throughout — knowledgeable, patient, and clearly passionate about bikes. He made sure the setup was spot‑on and answered every question without any fuss. The Xtrada 5 rides beautifully and feels like real value for money. Top service and a top bike. Would happily recommend Go Outdoors and Liam to anyone looking for a new ride.
14 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
A great shop!!
The lovely Eve went to search for shoes and boots for me as soon as I asked her. She came back with what I asked for and some alternatives. Nothing was too much trouble for her. Eve has only been at the store 2 weeks and is already a credit to the company. There definitely should be more people like her so thank you so much for making my shopping so easy!! I purchased 2 pairs of walking boots and at a great price! Would definitely recommend this store as the lady at the till was very pleasant too.
14 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I had a great experience in store
I had a great experience in store, also excited to pick up my first bike. Also the staff member ( Jack ) was very helpful and checked the safe conditions of the bike! We need more people like him! Thx
13 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Pleasantly helpful and efficient staff…
Pleasantly helpful and efficient staff made the click & collect of a large item (roof-box) quick and easy.
6 lipca 2026
Odpowiedź od GO Outdoors - Hull
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Kylie was very helpful on me buying a…
Kylie was very helpful on me buying a water bottle! Friendly. And then leonie helped me on the till...great customer service on a hot Sunday afternoon!
12 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We were served this afternoon by…
We were served this afternoon by Carrie. She was lovely to talk to and helped me find my membership through the system as I’d forgotten my card. Thank you for your service Carrie! X
11 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Hull
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Served by Carrie
Served by Carrie. Swapped a t-shirt over, really easy even though I didn’t have my receipt as it was all logged on my Go Outdoors membership card. Thank you ☺️
11 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Eve was really professional and…
Eve was really professional and extremely helpful. Thank you Eve
11 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Service was great and Lewis helped us…
Service was great and Lewis helped us with everything we needed.
11 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
The customer service guy on the other…
The customer service guy on the other end of the phone was very lovely and helpful In getting me a refund for an order that didn't arrive on time for me. He made my experience very easy and stress free and put me at ease considering I was very nervous and stressed about calling about the situation. He is a real asset to your company.
11 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Was served today by Sally
Was served today by Sally, an absolute breath of fresh air, sorted me out with some maggots for fishing and we were exchanging stories about how she used to go fishing herself in times past!
Really nice for a member of staff at any shop to have time to chat to the customer!
Brightened up my day.
10 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Thank you so much Jack
Thank you so much Jack! Sorted me out with a tent pole I was missing, he was able to find me the exact size pole I was missing from his spare parts box and gave it to me for free! Made my week, thanks again :)
9 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Hull
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.