GO Outdoors - Hull Recenzje 

2190
•
Wynik TrustScore: 5 na 5

4,8

Clough Road Retail Park, Clough, HU6 7PT Hull, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Adam was friendly and welcoming, took the time to really listen and give us honest advice, and spent a good amount of time bringing stock from the back for us to try and compare when we visited lookin... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

The item I purchased was fine and was good value. I did a click and collect from the store. The attitude from the two female employees in the store was awful. It seem to be a massive effort to hav... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Served by Matthew today, what a lovely guy, chatted to every customer about what they are doing this weekend and genuinely seemed interested, top customer service! Credit to the team

Reakcja na opinię

Oceniono na 5 z 5

We called in yesterday to buy some walking boots. First visit for us and have to say was really impressed, not just buy the choice or value for money for members; incredible discounts on top brands,... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep turystyczny
  2. również w kategorii:
  3. Jeździectwo
  4. Klub wspinaczkowy
  5. Sklep dla biegaczy
  6. Sklep rowerowy
  7. Sklep z odzieżą aktywną

O GO Outdoors - Hull

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Napisane przez firmę

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Dane kontaktowe

  • Clough Road Retail Park, Clough, HU6 7PT, Hull, Zjednoczone Królestwo

  • 01482 429679

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(2190)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 36 823

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Matthew at the checkout was a top bloke…

Matthew at the checkout was a top bloke and very friendly. He was even asking about my trip and even gave some tips to help.

9 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Very good Service by the Assistant

The assistant, who I believe was called Ryan, was Autistic and got quite stressed as the machine was playing up. He was also very courteous and also asked if we had any other cards to discount the goods. We had a Blue Light card so he took off a discount. I was very pleasantly surprised at how he handled things and how polite he was.

8 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Was looking for some help and advice…

Was looking for some help and advice Lewis was working restocking an area I asked for some help and he came across and helped me find what I was looking for he also gave me some advice on portable chiller/fridge he was very knowledgeable helpful and polite and gave us the advice we required so we could purchase a 25L portable fridge + toilet and flushing agent.
Very happy with our visit and purchases

7 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Called in for a waterproof jacket

Called in for a waterproof jacket, most were security linked together but Sam didn’t mind unlocking them for us whilst we tried different designs, really friendly and polite.

7 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Staff were very helpful

Eve was brilliant. She helped us choose some walking boots.
The staff at the tills were also very helpful with our price match query.
Very pleasant experience.

7 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Matthew was amazing serving us today

Matthew was amazing serving us today. Friendly and engaging with my two children and couldn't do enough to support is.
Fantastic staff member

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Today I was served by Adam at the Hull…

Today I was served by Adam at the Hull branch very good service and advised me about the walking shoes which are best for me on the walking I do.

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Extremely helpful

Sam was extremely helpful, kind and patient.

6 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Shopping experience

The store had plenty of stock to choose from,very good prices, and happy with our purchases. Staff member Matthew who served us was professional, helpful and friendly.

5 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service.
Leah was very helpful at the check out, explaining all the discounts etc.

Highly recommended!

5 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Matthew(-:

Was served by a lovely guy called Matthew, great customer service very polite and very chatty A+

5 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great service from Tom

Today i bought 2 pairs of shoes and was Served/helped by Tom, he was very patient whilst i tried on different sizes and was super helpful. A credit to the Hull Store. Thank you.

4 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Leah was super helpful and really…

Leah was super helpful and really friendly.
The shop had everything I needed

3 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Genuine Price Match

Bought boots today in the Hull, Clough Road store and asked about Price Match. Staff were excellent, and after confirming my request was genuine, applied the Price Match with no issues. All with a smile! Lovely customer service as usual

3 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Great service with a smile!

We had a great experience in store today. We were served by Adam who was very patient with us as we tried on numerous pairs of trail shoes, all the while explaining the features and benefits of each. Back and forth he went in search of alternatives and sizes, yet nothing was too much trouble. The service was so good, we went back the next day to buy another pair 🤣

1 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Served by Matthew yesterday at the hull…

Served by Matthew yesterday at the hull store, very friendly and a fellow spurs fan!

1 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

We missed out on an offer at the York…

We missed out on an offer at the York store, we popped in here (at the Hull store) to get some other bits and pieces, we explained to the staff and they sorted it out for us, excellent customer care, thankyou Leah.

2 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Mathew served us and was polite…

Mathew served us and was polite engaging help with two additional
Queries and was a pleasure to speak to really good service !

2 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Oceniono na 5 z 5

Fast fun service

No wait at the till. We were picking up some running gear and Matthew was encouraging of exploits!

2 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Oceniono na 5 z 5

A massive thank you to Jack (lad with…

A massive thank you to Jack (lad with the long hair) for helping in our hour of need! Our air tent tube has broke (suspect fault from the Euro hike range) anyway, with no spares in stock, jack did all he could to assist. He rummaged through old stock and found us an inner that he believed to be suitable. As dead stock and unidentified he was able to give us this for free. Whilst not exact, it's worked! Thanks so much Jack, you went over and above

1 sierpnia 2026
Opinia niezależna
Logo GO Outdoors - Hull

Odpowiedź od GO Outdoors - Hull

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

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