No email received confirming delivered for click and collect. Went to shop to check and collected one of two items when other had also apparently been delivered! System improvement badly needed.
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UNIT 3, BLACKHORSE WAY, RH12 1NN Horsham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
No email received confirming delivered for click and collect. Went to shop to check and collected one of two items when other had also apparently been delivered! System improvement badly needed.
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Went looking for walking boots - replacing a 25+ year old pair of Brashers. Found a big range in the Horsham store, but what made all the difference was having the expert advice of Aaron who knew al... Zobacz więcej
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An excellent experience ordering online and collecting in store. Also a very good loyalty scheme which pays for itself on the first order.
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James was very helpful and patient, while I tried on a number of walking shoes, including getting me a second pair of the same shoes as one of the first pair didn’t feel quite right. He not only liste... Zobacz więcej
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Napisane przez firmę
Napisane przez firmę

UNIT 3, BLACKHORSE WAY, RH12 1NN, Horsham, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff were knowledgeable about stock and I got the impression that they also use the stock. It's good to be able to get advice from people who know what they are talking about and not necessarily following the company line. I've got a REALLY GOOD base kit now don't actually need any other items.

Odpowiedź od GO Outdoors - Horsham (Express)
Great service today from Jakub.... Cheerful, polite, and couldn't have been more helpful. Thanks so much!

Odpowiedź od GO Outdoors - Horsham (Express)
Saw some £25 walking shoes on the rack by the door which looked ok. Went in to try them, they were OK but my wife found some for £50 which were much more comfortable, so bought them.
I was going to TKmax to find a coat, doh.
Staff very friendly as usual.

Odpowiedź od GO Outdoors - Horsham (Express)
Aaron, Georgia and Mel were very helpful on a busy Sunday morning where they were running around like headless chickens making sure every customer was looked after. My partner tried on multiple shoes and all three staff members supported her to get the perfect one - thank you for you conscientious and helpful manner.

Odpowiedź od GO Outdoors - Horsham (Express)
We were struggling with completing the list of stuff needed for DofE and Georgia helped so much. She gave lovely anecdotes and helped us pick what we thought we needed and gave tips and tricks as well. Thank you Georgia (2264)

Odpowiedź od GO Outdoors - Horsham (Express)
Very good service received from Tom when buying a pair of boots. Informative, friendly and knowledgeable but not pushy with it. Really appreciated the way he helped.

Odpowiedź od GO Outdoors - Horsham (Express)
The staff. I found what I needed straight away, but then was guided through becoming a member and getting my Peter Storm jacket cheaper. Very nice man in the Horsham branch, no pressure and customer focussed.

Odpowiedź od GO Outdoors - Horsham (Express)
The products I wanted on the shelf, helpful shop staff.

Odpowiedź od GO Outdoors - Horsham (Express)
I was looked after by your very helpful assistant Sarah. She kindly brought several pairs of walking shoes from your stockroom for me to try on. Thanks to her help I bought a good pair of shoes at a good price.

Odpowiedź od GO Outdoors - Horsham (Express)
The staff were available to help where needed but allowed me to browse. (I detest being hovered around when trying clothes on.) Having been allowed to browse I ended up buying three different jackets as I liked all three. I was surprised to find some wellie-type boots too which I also purchased. HAD I FELT PRESSURED BY PUSHY STAFF, I WOULD HAVE LEFT WITHOUT BUYING ANYTHING! Great value for money, especially with members discounts and some being on the end-of-season sale.

Odpowiedź od GO Outdoors - Horsham (Express)
We visit our local store and with the help from Andy he found the correct size muck boot which fitted perfectly. Thanks again.

Odpowiedź od GO Outdoors - Horsham (Express)
Great deal on walking socks, and my GO Outdoors discount card made them even cheaper. Great quality, really comfy, a pleasure to walk in. Thank you!

Odpowiedź od GO Outdoors - Horsham (Express)
The prices were reasonable, the store was clean and it was easy to find everything. The staff helped us with what we were looking for and were friendly and helpful.

Odpowiedź od GO Outdoors - Horsham (Express)
I went in today for a pair of walking shoes. The choice was excellent as was the stock. The young lad that served me 2264 was very helpful and gave me plenty of time and seemed to have good knowledge of the shoes

Odpowiedź od GO Outdoors - Horsham (Express)
Good experience with Ben providing helpful advice which enabled me to make a proper informed choice. Great shop with wide range of clothing. The membership scheme is recommended. Will definitely shop there again.

Odpowiedź od GO Outdoors - Horsham (Express)
Served by Aaron. Excellent customer service. Very patient and knowledgeable. He’s a credit to the store.
Andy and James served my wife and I. She needed new boot and a decent down jacket. Both were very knowledgeable about the products and made sure we got appropriate discounts. Very pleased with both Mammut boots and a Rab jacket as well as a few other bits. Definitely recommend.
Always a good visit - helpful and friendly team , decent range of brands.
Generally when an assistant offers to help we say no thank you. We are so glad we said yes please to Mel who was engaging, knowledgeable and helpful despite us having a multitude of requirements. She went searching in the store room a number of times, was positive and chatty and knew her job. Thank you Mel !
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.