Fantastic service from Emma (I think!) Just resubscribed my membership and.took some time to come through to the till...patience and the manager helped in getting my discount! Hoorah. A great experien... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację2 Crown Street, West Yorkshire, HX1 1TT Halifax, West Yorkshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
What a Great shop, 2 chaps serving were very helpful,1 on the till very polite and the 1 helping me choose a shoe was patiently waiting for me to decide, without putting any pressure on me, unlike som... Zobacz więcej
Reakcja na opinię
Dealt with Jake a couple of times now and his friendly knowledgable approach was fantastic. Recommended gear based on what we needed.
Reakcja na opinię
Never received email confirming my parcel was ready for click and collect. Called in the shop by chance and my parcel was there. Had been waiting nearly two weeks since placing order.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Halifax (Express)
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
2 Crown Street, West Yorkshire, HX1 1TT, Halifax, West Yorkshire, Zjednoczone Królestwo
- 01422 413646
4,8
Doskonała
594 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great staff at Halifax.
I ordered the item and it was in stock at Halifax. They had a bit of trouble finding it ,as I told them id ordered it and really it was a click and collect. This gave me time to browse. I found another jacket in the sale and purchased that as well. The staff were helpful with sizing on that brand as I haven't had that brand before.
3 czerwca 2025
Odpowiedź od GO Outdoors - Halifax (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The helpfulness of the assistants & the…
The helpfulness of the assistants & the price of the product I required
29 maja 2025
Odpowiedź od GO Outdoors - Halifax (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Went to buy some bits for son's DofE…
Went to buy some bits for son's DofE and the staff were great and helped me optimise the various multi buy discounts! You don't get that online! Jake and Steve both helpful
30 maja 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Halifax (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Trying to find the right gear
I was looking for a waterproof jacket and trousers today, plus a back pack. I received excellent help with all of these items and advise on which and what type to purchase. For the back pack both people in store advised me on one of the cheaper back packs ...£11..which I was pleasantly surprised by. They could have easily led me to a more expensive bag...but didn't.
They left me to make my choice and didn't hassle me or make me feel uncomfortable. They were both very friendly and professional.
Thank you for your help today
27 maja 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Halifax (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent service
26 maja 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Halifax (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great staff
I recently joined a walking group and needed some decent footwear. I called into the store for a look round and the staff were so helpful and friendly. They told me about the membership scheme and I joined. So glad I did, the savings are a bonus.
23 maja 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Halifax (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service from patient and friendly…
Great service from patient and friendly experience with Steve & Nicola.
19 maja 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Halifax (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Tom and Steve
Tom and Steve we, re very helpful in store. The store looked great. Well stocked and clean.
17 maja 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Halifax (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent in store service and advice
Excellent in store service and advice. Quality of the goods purchased were A1 as well.
11 maja 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Halifax (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Steve Nicola and…
Excellent service from Steve Nicola and Alex - a credit to the business 👍
16 maja 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Halifax (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Goods arrived at my chosen store really…
Goods arrived at my chosen store really quickly ( next day ) however I couldn't use my 10% discount as the items were already discounted. But still great value for money.
13 maja 2025
Odpowiedź od GO Outdoors - Halifax (Express)
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Helpful friendly staff and a good…
Helpful friendly staff and a good bargain in your sale
28 kwietnia 2025
Odpowiedź od GO Outdoors - Halifax (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Alex was absolutely brilliant at…
Alex was absolutely brilliant at helping me to find comfy walking boots. He knew where the boots were made and how that altered how they would fit. Thank you Alex best boots I have had!
7 kwietnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Halifax (Express)
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great service
I was served by Nicola. She was very helpful and a delight to interact with. Thank you.
1 maja 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Halifax (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff!
Jake was very very helpful in store when I was choosing my new walking shoes, and was giving tips on how to lace my boots to stop them rubbing. Excellent service, will be back!
29 kwietnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Halifax (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Good customer service
I visited go outdoors today and made a couple of purchases, they was a good quality items and the staff was very friendly, welcoming and helpful imparticular nicola who couldn't help me enough Definitely will go again .
30 kwietnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Halifax (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Nice store, friendly staff, good prices
Nice store, easy to look round, friendly staff. Only had one of the products we'd seen online though.
25 kwietnia 2025
Odpowiedź od GO Outdoors - Halifax (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
A nice trip to Go Outdoors Halifax
Alex was really helpful as soon as I walked into the store. He showed me where the items were that I needed, helped me decide between options and then helped me get items down from a high up shelf
22 kwietnia 2025
Opinia niezależna
Odpowiedź od GO Outdoors - Halifax (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.