My husband and I visited the Farnborough Store today and were served by LUKE. He was the most helpful, knowledgeable, pleasant young man. If only more shop assistants were like him.
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Lokalizacja
Zmień lokalizacjęUnit 5-7 The Meads, GU14 7SJ Farnborough, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Liam was really helpful when I popped in to browse for some items for my son's DofE expedition. He gave great advice and was really patient when I was trying to sort the discount that the DofE card gi... Zobacz więcej
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This was a click & collect order. I did not receive an email advising my item was ready to collect. The staff at Go Outdoors Farnborough were excellent very helpful - great customer service. The same... Zobacz więcej
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Great customer service by Liam at the Farnborough store! He took time to explain the membership scheme along with renewal system. He chatted and knew his products and business. We hope to we bump into... Zobacz więcej
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Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Farnborough (Express)
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
Unit 5-7 The Meads, GU14 7SJ, Farnborough, England, Zjednoczone Królestwo
4,9
Doskonała
629 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service!
Excellent customer service! We went in to buy a pair of boots for my son's DofE expedition. Luke was very kind and helpful with his advice. Very pleased with the service. Would highly recommend this store. Thank you Luke!
11 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Liam gave us great service today
Liam gave us great service today! He was helpful, knowledgeable, friendly and patient!
11 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Buying a sleeping bag
Liam was very helpful in choosing a sleeping bag for me. Solid guy would buy from him again.
11 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Liam was very happy And helpful sever
Liam was very happy And helpful sever
11 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Great experience always helpful
Great experience always helpful. Amazing staff very knowledgeable, always welcoming with a smile.
11 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Very nice young lad very freindly and…
Very nice young lad very freindly and professional., his name is Liam.,
11 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Liam was super helpful
Liam was super helpful and got us exactly what we needed!
9 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great staff help
Went in looking for something but didn’t find it, fortunately Tracy pointed us in the right direction and helped us loads! Ended up still buying something, thank you Tracy.
10 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Thanks Liam for being helpful and upbeat
9 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Luke and Tracy were so helpful helping…
Luke and Tracy were so helpful helping me choose a multi tool very last minute in the day and took there time to help me decide on the right one for me.
Thank you so much
4 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Saw the the store on a random visit to…
Saw the the store on a random visit to Farnborough, saw a great deal and walked in was approached and serviced by a guy called Liam, he was friendly and approachable! And just looked genuinely happy to serve and be at his job! Very refreshing energy!
9 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Liam was super helpful and friendly…
Liam was super helpful and friendly helping me to decide which was the best product for my needs
Would recommend and use go outdoors Farnborough again
9 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Liam was very helpful and professional.
9 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Tracy was very helpful!
9 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Liam was extremely helpful and patience…
Liam was extremely helpful and patience while explaining the membership card to my grandparents while they bought my toddler a chair and let my toddler pay and Interacted with her when she said thank you.
Great service and would come back again.
9 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Liam was polite helpful and a real…
Liam was polite helpful and a real credit to our Go Outdoors shop in Farnbourough. His knowledge of the products was friendly and I would recommend the store to family and friends. Outstanding
8 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Liam was nice and had good customer…
Liam was nice and had good customer service
8 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Farnborough (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great shop for outdoor activity.
Friendly, approachable and Very helpful advice from Liam, Ali and Tracy.
8 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Farnborough (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Farnborough (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.