I went in today looking for walking trousers. Sara helped me find trousers of the right length for me, that was really helpful as I didnt have my glasses. Sara also advised me on waterproofs and helpe... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I went in today looking for walking trousers. Sara helped me find trousers of the right length for me, that was really helpful as I didnt have my glasses. Sara also advised me on waterproofs and helpe... Zobacz więcej
Reakcja na opinię
We were looking for a waterproof jacket, we hadn’t been in the shop for long before we were approached by a lovely smiling, friendly member of staff asking if we needed any assistance (clearly we... Zobacz więcej
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No stock in store even though showed online. Male staff member very unhelpful. Ordered online, got as far as Evri delivery depot where the status never changed, then called to chase delivery as past d... Zobacz więcej
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We visited the store to buy a pair of walking shoes. I cannot recommend Kane enough. He was incredibly patient yet very helpful even though I was an extremely picky customer! (Why are women’s walking... Zobacz więcej
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Napisane przez firmę
Napisane przez firmę

Unit 4 The Beehive Centre, CB1 3ET, Cambridge, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service. Helpful team directed me to items required. Staff at till efficient and processed my membership and purchase with speed and accuracy. Thanks Alex

Odpowiedź od GO Outdoors - Cambridge
Katie was brilliant. I had bought a Eurohike tent and the elastic that threads through one of the poles had broken. She helped to get the poles in the correct order and also threaded the elastic through. (Not a quick job) Katie went above and beyond, she was really helpful.

Odpowiedź od GO Outdoors - Cambridge
Totally impressed by the staff at the Cambridge store today. I really wasn’t sure what I needed exactly, nor where to find it…I had Katie, Alex & Amelia to help me out. It’s a real shame that more retailers don’t have such excellent staff!

Odpowiedź od GO Outdoors - Cambridge

Odpowiedź od GO Outdoors - Cambridge
Purchasing a Rab coat was made easier by trying the coat on in store, before purchasing online. It was delivered quickly and packaged well. I would have bought in store if they had the right colour.

Odpowiedź od GO Outdoors - Cambridge

Odpowiedź od GO Outdoors - Cambridge
If only all shops were like this. Knowledgeable service from Chris, good range and stock of different sizes.

Odpowiedź od GO Outdoors - Cambridge
Katie was super helpful today with helping me find the right all round shoes for a mix of scrambling and hiking! Super super helpful as I was clueless. Thanks again Katie!

Odpowiedź od GO Outdoors - Cambridge
I highly recommend GO Outdoors in Cambridge- the staff were extremely helpful and kind. Katie helped me with choosing some walking socks, and I appreciated her recommendation of a product that she had personally bought. I have signed up to do a 5K walk, and I’m doing it for a charity called Immunodeficiency UK, and Katie kindly offered me a discount on my purchase today, because I’m doing it for charity. Emily was really helpful too at the checkout, and it was really lovely to have encouragement from them both on the 5k walk I will be participating in. Thank you so much.

Odpowiedź od GO Outdoors - Cambridge
I asked to try on a couple of shoes.
This was done quickly.I needed a larger pair and this was quickly done.I chose the one I liked and went to pay for them
No hassle.
Both Chris and Lucas provided excellent service

Odpowiedź od GO Outdoors - Cambridge
Katie was amazing she was so knowledgable and patient while I tried on numerous pairs of shoes probably nearly 15 pairs. So charming. Thank you Katie!

Odpowiedź od GO Outdoors - Cambridge
Lily and Katy provided exceptional service when I had to return a pair of walking boots that had shed a sole less than a year after purchase. Without hesitation they found a replacement pair and performed the exchange. In my experience, this level of customer service and commitment to first class service is typical of Go Outdoors Cambridge. I wouldn’t go anywhere else for outdoor kit.

Odpowiedź od GO Outdoors - Cambridge
Usually shop in a different GO, but was visiting Cambridge so decided to pop in. Helpful staff as always!

Odpowiedź od GO Outdoors - Cambridge
I received great service at Go Outdoors today. My 4 month old walking boots which had unfortunately developed a fault were swapped for another pair. Furthermore, Katie who was working in the footwear department was both friendly and very helpful offering advice and ensuring I was happy with my boots and socks. Thank you very much.

Odpowiedź od GO Outdoors - Cambridge
We were served by a very nice young lady called Katie today 27th Feb 26.Katie was very helpful and went out of her way to nake sure we were pleased with what we were buying. A very happy customer 😊

Odpowiedź od GO Outdoors - Cambridge
Katie was lovely and super helpful. She went above and beyond, patiently helping me find the right goretex shoes. I appreciated her help very much and would have been a bit lost without her.
A shout out to Veronika also who has helped me in the past!
Staff like Katie and Veronica are an asset to Go Oudoors. Their customer service skills, friendliness and professional assistance make the Cambridge store a place I want to visit to get my gear. Thank you 💐🌟

Odpowiedź od GO Outdoors - Cambridge
Service was above and beyond, amos and gess at the cambridge store should be praised highly for being able to meet the demands of their customers, won't be shopping anywhere else from now on for outdoor shoes and clothing. The merrel Moabs where a great choice. Thanks again

Odpowiedź od GO Outdoors - Cambridge
Service at the till was efficient and Kay was very helpful. Staff all very friendly!!

Odpowiedź od GO Outdoors - Cambridge
I had needed a waterproof coat for a while now but didn't know which one suited me. I visited go outdoors expecting to leave empty handed, however I was greeted by a young lady who took the time to go through at least 5 different coats with me and we decided on one that fits quite well and keeps me warm. I've had the coat for a few months now and the stitch around the cuff has started to come loose, it's nothing major so it's not an issue. Thank you to the lady that helped me when I came in, I think her name was Sara.

Odpowiedź od GO Outdoors - Cambridge
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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