Staff rude and disrespectful . First of all no one present in cycling shopping area to assist. Floor staff asked to assist young lady who spent time talking in walkie talkie, not to customer. Same p... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Alisha served us today to a RAB down jacket. She was patient eager and knowledgeable. She advised us well as my husband was tall and thin and needed to try M and L sizes and they were all wired in for... Zobacz więcej
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Paul at Go Outdoors Berwick was incredibly helpful when helping me and my two daughters choose new walking boots. He was patient, knowledgeable and took the time to make sure we each had the right boo... Zobacz więcej
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Aleisha was very helpful today. Pleased I found out exactly what I was looking for. Another great experience with helpful staff!
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Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Berwick
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
Beside the A1167, TD15 2QT, Berwick, Zjednoczone Królestwo
- 01289 543120
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od GO Outdoors - Berwick
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Good selection of products.
Good selection of products.
Friendly helpfully staff.
Dog friendly.
Cheryl was very helpfull and approachable which made our shopping experience a good one.
3 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Male 13 PIN trailer/caravan connector
Caravan brake lights failed as we were in the local area.
We discovered it was an issue with the male 13 pin connector. Go Outdoors had the item on the shelf and saved the day!!
I was served by Cheryl who was friendly and cheerful. Service with a smile.
2 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Shopping at Berwick for walking shoes
Shopping at Berwick for walking shoes, Gwen was really patient and understanding in our selection. Once again Cheryl was most helpful at the checkout and as friendly as always.
2 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Cheryl was really kind and helpful
I really enjoyed my time in Go outdoors Cheryl was really helpful and really helped me out. She seems like a really nice person and she really did make my trip to go outdoors a really good one. Thanks Cheryl and Go outdoors.
2 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great customer service
Been to this GoOutdoors plenty over the years and always had great service and products.
During a recent visit we were served by Cheryl out was incredibly helpful and gave us some tips on a trip to Scotland and the Orkney islands.
Can definitely recommend to anyone in the area.
2 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great value
Great products and prices we used the store at Berwick upon Tweed while on holiday the staff were fantastic couldn't do enough for us
12 czerwca 2026
Odpowiedź od GO Outdoors - Berwick
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Berwick
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Very helpful and friendly staff
Gillian was very helpful and friendly
24 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Berwick
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Made 3 trips over 3days to purchase…
Made 3 trips over 3days to purchase some extra gear for my holiday I was greeted by Cheryl who gave me some good advice very friendly and knowledgeable made me feel comfortable whilst buying
13 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Got what I needed and staff were…
Got what I needed and staff were friendly.
13 czerwca 2026
Opinia niezależna
I recently popped in to purchase a bike…
I recently popped in to purchase a bike lock, Cheryl on the till was super helpful pointing me in the right direction, when I came back to the tills she was offering me help on other questions I had. Each time I came in and Cheryl is on the tills she had always been cheerful, kind and polite
5 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Berwick
The staff at Berwick store are always so helpful . The guy who had t been there long and didn’t know they sold Gorilla Tape but helped us find it and Cheryl in the till - such a lovely chatty lady , definitely service with a smile
13 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
First Class Service
Called into the Berwick upon Tweed branch for a couple of items and received first class customer service from Cheryl who couldn’t have been more helpful and knowledgeable with a cheerful manner.
13 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Cheryl was great
Cheryl was great, as always. Very informative, friendly, knowledgeable and helpful.
Will certainly be going there for my next tent.
13 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Cheryl and David were of a great help…
Cheryl and David were of a great help on our visit t the Berwick Upon Tweed store having great product knowledge and being friendly and helpful
13 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Just visited the store In Berwick and…
Just visited the store In Berwick and was served by a lovely lady called Cheryl. What a lovely lady she truly is a credit to the store made our visit to the store a pleasure.
13 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
We were served by a lovely lady name…
We were served by a lovely lady name Cheryl she is a credit to this company so very pleasure nothing was to much trouble for her to deal with even with the queue building up behind us.
We were on holiday in the area and Cheryl knowledge of the local area was to our benefit to explore the area.
Thank you Cheryl for the doggie treat and your smile and kind manner.
12 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Regular here and Cheryl always super…
Regular here and Cheryl always super helpful and cheery, a real credit to the Berwick store
12 czerwca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.