The staff that served me, the chap on the boot/shoe section (Sorry, don't know his name but it was Sunday March 22nd at about 14.20) and Cheryl on the till, both offered excellent customer service.... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Myself and my boyfriend can’t thank Gwen and Ken at Go Outdoors Berwick for saving our holiday! We had a faulty product and with no fuss, the issue was promptly solved. They were both extremely kind,... Zobacz więcej
Reakcja na opinię
Cheryl on checkouts was wonderful and so helpful in ensuring we had everything we needed and recommending products to us. Floor staff not as helpful but Cheryl definitely made up for it. The dog bisc... Zobacz więcej
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Served by Cheryl, the friendliest lady, felt like she was interested in us as a family gave advice and offered helpful suggestions on making the most out of our shopping and further experience while... Zobacz więcej
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Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Berwick
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
Beside the A1167, TD15 2QT, Berwick, Zjednoczone Królestwo
- 01289 543120
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lovely staff & good customer service
Lovely staff & good customer service! Bought my daughter who’s potty training a carry potty but it was marked the wrong price so 2 lovley ladies sorted it out & knocked some money off for us for the hassle. Served by Cheryl couldn’t thank her enough☺️
24 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
We were served today by Cheryl
We were served today by Cheryl. She is a lovely lady, very friendly. She sorted our discounts out and saved us a lot of money. She was lovely with our little dog and gave her treats.
Another helpful man showed us to the recliners we wanted and lifted them to the till for us.
A great experience.
24 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Super staff
Served by Cheryl, the friendliest lady, felt like she was interested in us as a family gave advice and offered helpful suggestions on making the most out of our shopping and further experience while in the area.
Also asked for help while we were looking in the isles and again another polite staff member pointed out what we needed.
23 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Ken and Gwen in Berwick!
Myself and my boyfriend can’t thank Gwen and Ken at Go Outdoors Berwick for saving our holiday! We had a faulty product and with no fuss, the issue was promptly solved. They were both extremely kind, professional and calm throughout the whole process! They are amazing:)!
23 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Wonderful customer service
I needed binoculars and a member of staff called Cheryl was incredibly helpful. She took me over, recommended the best ones for what I required and helped me with my membership. She was the loveliest and most helpful sales assistant I have ever had the pleasure to meet so thank you!
22 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
We were served by Cheryl who was very…
We were served by Cheryl who was very helpful and friendly
20 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I phoned local store after not…
I phoned local store after not receiving follow up email for collection. They helped to confirm my purchase and apologised.
13 lipca 2026
Odpowiedź od GO Outdoors - Berwick
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Cheryl was helpful when buying our first air tent.
Cheryl helped us in store last Saturday, she helped us with the membership and buying an air tent. She was very polite and answered all the questions we had about the tent for us. I would recommend this shop as it is well stocked and friendly staff. They also have a good range of display tents to help you choose the correct one.
18 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Lovely friendly staff
Lovely friendly staff, Cheryl served us and couldn’t have been more helpful.. gave the pooches treats and made us feel valued as customers, great store with plenty of products to choose from.. thanks again 🙂
20 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Cheryl on the checkout was very nice…
Cheryl on the checkout was very nice and helpful. I got what I was looking for.
17 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Phone holder for car
I was looking for a specific item that was not on the shelf.
Cheryl and her colleague went above and beyond.
Locating the item in the depths of the store room.
Thank you both.
Great service
17 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great advice and service from Cheryl.
17 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I went into the store today to look for…
I went into the store today to look for a wetsuit for my daughter and some treats for my dogs, a tick remover for my dogs and some insect repellent so hopefully we don't get any more ticks! Cheryl who was on the till, was very friendly and helpful and was able to take us to the items that we couldn't find ourselves. Fabulous customer service.
16 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
I’m not one for reviews but we had…
I’m not one for reviews but we had unbelievable customer service from the assistant Cheryl! So thank you Cheryl
16 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Very helpful staff member very polite…
Very helpful staff member very polite and friendly Cheryl
16 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great products at great value
I popped in to the store today to browse and definitely not to buy. However, I have the breaking strain of a kit Kat when it comes to buying walking gear. I bought a pair of Rab trousers in the sale. Great value and great staff, especially Cheryl who brought a smile to my face with her cheerful smile and great tips on how to deal with the mother-in-law; made my day.
15 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
What a lovely experience
What a lovely experience me and my son had today at Go outdoors. We met a lovely server called Cheryl. We spoke to Cheryl about my son going to china for a year. She was really really helpful and very nice. She is a HUGE asset to Go outdoors and the business
15 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Served By Cheryl lovey bubbly…
Served By Cheryl lovey bubbly personality..Made the visit enlven more enjoyable..Even did a little dance..😅
15 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Cheryl served me she was outstanding…
Cheryl served me she was outstanding very helpful and so pleasant would shop again.
12 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Staff in the Berwick on Tweed store
Staff in the Berwick on Tweed store, we're friendly, helpful answering all our questions one member spent over an hour with us looking for a tent.
5 lipca 2026
Odpowiedź od GO Outdoors - Berwick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.