Staff rude and disrespectful . First of all no one present in cycling shopping area to assist. Floor staff asked to assist young lady who spent time talking in walkie talkie, not to customer. Same p... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Alisha served us today to a RAB down jacket. She was patient eager and knowledgeable. She advised us well as my husband was tall and thin and needed to try M and L sizes and they were all wired in for... Zobacz więcej
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Paul at Go Outdoors Berwick was incredibly helpful when helping me and my two daughters choose new walking boots. He was patient, knowledgeable and took the time to make sure we each had the right boo... Zobacz więcej
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Aleisha was very helpful today. Pleased I found out exactly what I was looking for. Another great experience with helpful staff!
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Informacje dotyczące firmy
- Sklep turystyczny
- Sklep z odzieżą aktywną
- Sklep rowerowy
- Klub wspinaczkowy
- Jeździectwo
- Sklep dla biegaczy
O GO Outdoors - Berwick
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Napisane przez firmę
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Dane kontaktowe
Beside the A1167, TD15 2QT, Berwick, Zjednoczone Królestwo
- 01289 543120
4,9
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great experience
Great experience, very welcoming and staff always seem to enjoy what they do
28 lipca 2026
Odpowiedź od GO Outdoors - Berwick
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Popped into the Berwick store last…
Popped into the Berwick store last month whilst on holiday in Northumberland we met the lovely Cheryl at the checkout who was such a delight to chat to and gave great customer care she also gave us some treats for our dogs when she discovered we had left them outside in the camper van 🐕🐕
6 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Berwick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great customer service
Great customer service, especially Cheryl on the tills, very friendly and helpful. Only knocked a star off because they didn't have the shoes I wanted but I did get some similar.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Very good experience checkout staff…
Very good experience checkout staff member Cheryl was most helpful...a great experience.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Berwick
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Served by Cheryl
Served by Cheryl. Top person! Made shopping a good experience…..and that comes from someone one who doesn’t like shopping!
5 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Well done Cheryl.
The sales assistant was Cheryl and she was everything you would expect from a good sales assistant.
She was polite, friendly and very patient, when I asked to renew my Go Outdoors membership, which she did very quickly. A very pleasant shopping experience!
5 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Top winkel
Deze zaak heeft een zeer uitgebreid assortiment voor de kampeerder. Cheryh heeft ons zeer goed geholpen bij de kassa! Thank you!
5 sierpnia 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Well stocked large store
Love this store. Great choice friendly staff. Cheryl was very friendly.
30 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Cheryl and J.Benton
Amazing service from Cheryl and J.Benton during the purchase of a child’s bike. Super quick and a such a friendly experience - more welcomed after a drama created by Halfords!
31 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Odpowiedź od GO Outdoors - Berwick
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helped by Cheryl who knew her stuff and…
Helped by Cheryl who knew her stuff and was super friendly.
31 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Cheryl is so welcoming and lovely…
Cheryl is so welcoming and lovely unfortunately didn’t take up her offer of marshmallows. Wonderful place to walk around and take a look at.
31 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Always good service.
29 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
I was served by Cheryl
I was served by Cheryl, she was very helpful and knowledgeable also polite and respectful.
Thank you Cheryl
29 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Fantastic service
Both the gentleman in the boot section and Cheryl on the till we're amazing. So friendly and helpful. Would definitely recommend Go Outdoors Berwick
29 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Served by the lovely Cheryl today
Served by the lovely Cheryl today, kind and cheerful. Brilliant customer service
29 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Good store with lots of choice.
Good store with lots of choice.
Always good to pop into the Berwick store. Staff are friendly and helpful.
Cheryl at the check out is always cheerful and friendly with a packet of dog treats at the ready!
26 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Go outdoors in Berwick is nice with…
Go outdoors in Berwick is nice with lovely staff. Thank you Cheryl for your help.
27 lipca 2026
Opinia niezależna
Odpowiedź od GO Outdoors - Berwick
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.