Fantastic people to deal with. Customer service second to none and really competitive prices across their online shop. I have made around 16 orders since July 2026 and everyone of them was handled wit... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Delivery time quick and easy Thankyou. Purchased new driver/3w/4h and iron set. Unfortunately hybrid had four small dents under the packaging but no fault of GGD. Reported in and they offered a prompt... Zobacz więcej
I ordered a specialist driver, with no expectation of fast delivery (The price was good enough to wait). Today I received the item exactly as described - Very happy. However the communication from... Zobacz więcej
Clubs arrived ontime - 3 wood was out of stock once ordered but phoned to let me know and was delivered promptly. Also arranged additional driver cover as initial was scuffed on arrival. Great service... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Golfgeardirect.co.uk is the UK Online Golf Superstore, dedicated to the serious golfer, which provides all the top brand names in the world of golf. Quality Golf Equipment, Clothing and Accessories at lowest guaranteed prices and accompanied by a complete service to our golfing customers with well-trained staff available to answer every query you may have either by email or telephone.
Dane kontaktowe
Unit 11, Headcorn Business Park, TN27 9PJ, Maidstone, Zjednoczone Królestwo
- 01622 891675
- sales@golfgeardirect.co.uk
- www.golfgeardirect.co.uk
4,7
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 20% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Lack of communication
Lack of communication, extremely poor customer services. 9 emails sent regarding a club which has been returned. No updates!!! No response to the 11 emails! This is not an acceptable level of standard. We have even tried to call, left voicemail as line not manned by a human. Now left without a club and out of pocket. I would not use this company again! Tony
2 maja 2026
Opinia niezależna
DO NOT USE
DO NOT USE! Ordered a full set of clubs to which I was told they've "over sold" this item. Asked for a refund but it didn't arrive. Asked again to which Chris told me there was an error in accounts and it should be with me in 48 hours, no refund and none pending according to my bank. The clubs are still being advertised despite knowing they can't honour the order within the timeframe. Based on my experience they are utter cowboys. Avoid them!
4 czerwca 2026
Opinia niezależna
Beware of this company
Beware. Ordered an adidas golf top and socks on line with them. Delivery states 3-5 working days. Item not delivered and no update. Contacted them to be told they had over ordered on the top (not my problem) and the item was now out of stock. They said they were speaking to Adidas and would get back to me. They didn’t and I had to chase them multiple times to try and get just a basic update. They offered a refund but I wanted the item I’d paid for in good faith. The items eventually arrived 3 weeks later!! I noticed that on their site all the time I was chasing it they were still offering the top for sale when clearly it wasn’t available. Ethically and morally that cannot be right and I’m sure breaches consumer rights. I will definitely not use this company again and there are far better golf companies on line who deliver quickly, communicate properly and act correctly in line with the consumer regulations. At no point was I even offered any form of compensation other than standard email responses.
1 czerwca 2026
Opinia niezależna
Im nor recomend this site
Im not recomend this site. Ive bought a club from here and still havent got thew club and its been almost 3 weeks now. And now they dont answer my email any more and they are not solving the issue.
20 maja 2026
Opinia niezależna
Product what I wanted delivery very…
Product what I wanted delivery very efficient what more could a person want.
22 kwietnia 2026
Great choice at a good price
Great choice at a good price. Arrived very quickly, well packaged. All good.
13 kwietnia 2026
Great service & company to deal with
Great service & company to deal with. Highly recommended!
13 kwietnia 2026
Great customer service
Great customer service! I
Had an issue with delivery and Chris sorted it out for me straight away!
Will definitely deal with Golf Gear Direct again! Thanks Chris!👌
31 marca 2026
Opinia niezależna
Prompt delivery and great customer…
Prompt delivery and great customer support by telephone and in person.
23 marca 2026
Prompt receipt following order
Prompt receipt following order. Item arrived within a couple of days. Well packed too.
20 marca 2026
Odpowiedź od Golfgeardirect
Thank you for your review. Bryan. Thank you for your valued order. Looking at your order, it was delivered within the 3-5 working day time frame. The Deluxe Seat was being supplied from external stock, which meant the order was not dispatched until the 4th working day, but I can see it arrived on a Next Day Delivery within your time frame. We are sorry we have not met your expectations on this occasion, and we will highlight this with our customer service and dispatch team to make sure our communication regarding delivery is clearer. Thank you again for your valued custom.
Chris
Customer Service Team
ClicGear 4.0 push Trolley.
The ordering process was very easy and the item I ordered was competitively priced. I paid the premium rate for delivery on a Saturday.
The courier failed to deliver and then they rescheduled for the Sunday. Again the courier failed to deliver and the item was eventually delivered on the Monday.
Customer Services at Golfgeardirect were understanding and resolved the issue to my satisfaction and agreed to raise a complaint with the third party courier company.
The item was well packaged and on the face of it, it looks solid and hopefully many more years of use out of it to come.
23 marca 2026
Opinia niezależna
the whole process was simple to do and…
the whole process was simple to do and the goods arrived in2 days ,well done
13 marca 2026
Excellent service
Excellent service. Order arrived less than 48 hours after ordering.
Ordered Galvin Green paclite junior waterproof pants. Golfgeardirect were one of the cheapest companies to have these in stock and I also got
7% off the price with a voucher code.
Very satisfied with the service and can certainly recommend.
12 marca 2026
Absolutely brilliant service friendly…
Absolutely brilliant service friendly staff good prices and special thanks to Joe Wood the head custom fitter really helped me in picking the right club witch was best suited for me and and a more
14 marca 2026
Opinia niezależna
Item well priced delivered next day…
Item well priced delivered next day despite it being 2-3 day at order.
3 marca 2026
Fantastic experience
Fantastic experience. Great communication, great prices and superb service. I wouldn’t buy golf clubs anywhere else.
4 marca 2026
Opinia niezależna
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