Sahra; Was vary helpful and patient with helping me with correcting my account. Everyone at GoldStar has been excellent to deal with and vary helpful with my new acount.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Sahra; Was vary helpful and patient with helping me with correcting my account. Everyone at GoldStar has been excellent to deal with and vary helpful with my new acount.
Reakcja na opinię
I was going to give Gold Star a 4 instead of a 5. However, I then realized my difficulty in finding the data I wanted to get online was due to my own ignorance, since I am a relatively new client. I d... Zobacz więcej
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In the stress I experience from the company that held my funds (e.j.) which appeared to be vague, indifferent, putting the burden of the process of transferring my money to your company & Birch Gold i... Zobacz więcej
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Likes: no financial accounting mistakes Dislikes: 1. Communications are terrible; customer is not notified when a structured settlement matures and not notified when a new one is added. 2... Zobacz więcej
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Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
701 S Taylor, LB110, 79101, Amarillo, TX, Stany Zjednoczone
Odpowiada na 87% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I just checked my account. I gave GodStar $14k to buy precious metal IRA. I only have a little over $10k in IRA? I don't know what happened?

Odpowiedź od GoldStar Trust Company
They are very knowledgeable and make the process of converting IRA to good easy to understand and do.

Odpowiedź od GoldStar Trust Company
i thought the fees were 240 and
they were 260. (review-09/26/2024).
GoldStar responded promptly to my complete misreading of invoice, which had nothing to do with fee. I apologize profusely!!!
I am so sorry. Thank you for your attentiveness to correct my mistake!! Good Star service is superb !!!

Odpowiedź od GoldStar Trust Company
Everything went very smoothly. The only glitch was the process with the certificate was not explained clearly. I was under the impression there would be no fees since I was given a certificate waiving my fees and learned afterwards that the fees are waived after my first purchase and the initial purchase did not count. This was a surprise that I was not expecting.

Odpowiedź od GoldStar Trust Company
The person I spoke with knew exactly which form I needed and sent it right away. On the same day I sent my completed form, they were able to take care of my request,

Odpowiedź od GoldStar Trust Company

Odpowiedź od GoldStar Trust Company
Danielle was excellent through the whole process !!

Odpowiedź od GoldStar Trust Company
Online Form to request transfer from my traditional SEP account, filled it out and submitted (after hours), the wire happened the next day and the money appeared in my account. Painless, worry-free and fast.

Odpowiedź od GoldStar Trust Company
5 Stars – Excellent Service and Easy to Work With!
I've had an outstanding experience with Goldstar Trust Company! From the moment I started working with them, everything was smooth and easy to navigate. Their online platform is incredibly user-friendly, which made accessing my account and managing my investments a breeze.
Communication with the team has been top-notch—whether by phone or email, they are always responsive and professional. Their quick responses made me feel valued and important, and any questions I had were answered quickly. I always felt well-informed about my options. Their customer service is second to none, consistently friendly, knowledgeable, and genuinely committed to helping.
Overall, Goldstar Trust has made managing my account simple and stress-free. I highly recommend them to anyone looking for reliable, hassle-free service with excellent support.
Kudos to Nemira, Katrina, and Stephanie!

Odpowiedź od GoldStar Trust Company
Didn’t tell me it would be hard to transfer my money.
Not sure what to do next. They said i can pick my gold.
No one is telling me the steps to proceed.

Odpowiedź od GoldStar Trust Company
Easy to work with, user-friendly website, good communication and customer service. Call and get answers to questions or help with processes. I would recommend them.

Odpowiedź od GoldStar Trust Company

Odpowiedź od GoldStar Trust Company
My beneficiary IRA was transferred seamlessly to GoldStar Trust after I received notice my application was complete and accepted. Thank you GoldStar.

Odpowiedź od GoldStar Trust Company
Friendly in email and on phone couldn't be better!!!

Odpowiedź od GoldStar Trust Company
The Experience I had was one of genuine heartfelt and clear understanding for the financial Safety of my Family.
With Daniel, Emylia, and The amazing God Sent Ms. Katrina as my guides in my Financial Future I feel I have made it 'Over the Raindow'
P. S. This is a Company that All God Fearing Americans MUST have on their side!!!

Odpowiedź od GoldStar Trust Company
Everybody I delt with was very helpful and answered my questions curiously. I didn't feel rushed and was made to feel like my time and needs wre important.
Both GoldStar Trust and Birch Group have made this very easy!

Odpowiedź od GoldStar Trust Company

Odpowiedź od GoldStar Trust Company
I appreciate how my representative was proactive in contacting me ahead of a possible price increase, as well as special offers available. My IRA transfer was easily completed with the paperwork being taken care of swiftly. I've purchased precious metals through Goldline for many years and continue to have full confidence in their service.

Odpowiedź od GoldStar Trust Company

Odpowiedź od GoldStar Trust Company
Reached out and contacted me when a paper was needed, helped me when I messed up

Odpowiedź od GoldStar Trust Company
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